Independently Rated Highest in Quality
S e c o n d
Consecutive Year
Originally Earned:
April 2016
We declare that Irwin Construction HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2349
(408) 214-1500

Charles Irwin, Owner

Irwin Construction provides a complete range of kitchen and bathroom remodeling services for residential clients in Santa Clara County. The company handles every phase of its customers’ remodeling projects, including cabinets, electrical, plumbing, drywall, painting, custom tile, granite, lighting, foundation, carpentry, trim, baseboard, crown molding and roofing. It can also provide room additions.

Owner Charles Irwin says his hands-on approach to remodeling has been an important aspect of Irwin Construction’s success. “I’ve always liked creating things with my hands. At the end of the day, every job I do is someone’s dream, so I make sure to utilize all my skills and experience to make that dream come true for them. I chose this line of work because this is where my passion is.”

Irwin Construction communicates with its clients throughout every phase of the remodeling process so they know exactly what to expect. “I’m straightforward with my customers—I take the time to explain things in a relatable manner,” says Mr. Irwin. “By listening closely to what my customers want, I’m able to design and remodel homes that are functional and affordable.”

Company Philosophy

“My clients are very important to me, so I always put their needs first and treat their homes with the utmost respect. My goals on every project are simple: provide the client with a good value for their investment and make sure they have a positive experience.”

Serving Santa Clara County, including Gilroy, Morgan Hill, Hollister, San Jose, Sunnyvale, Mountain View, Milpitas, Cupertino, and Campbell.

Custom Cabinets
Kitchen & Bathroom Remodels
Full House Remodels
Additions
Drywall
Electrical
Plumbing

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for cabinet contractors that have earned the prestigious Diamond Certified award. For Irwin Construction, the best way to keep customers happy is to adhere to high standards of quality throughout every aspect of its operations. “My standards are higher than those of other contractors,...

Frequently Asked Questions

Q: How long will it take to complete my project?
A: "It depends on a variety of factors, but once I determine the details, I’ll use a flowchart to show you exactly how long your job will take to complete. "
Q: Do you use subcontractors?
A: "I do most of the work myself, but sometimes I work with subcontractors on larger jobs or projects that require expertise in certain areas. When I do work with subcontractors, they’re professionals whom I’ve used many times before...
Q: Is my house going to get dusty?
A: "Construction is inherently dusty, but I’ll do my best to keep your home as clean as possible. I’ll bag off the work area with plastic, put barriers under the doors and clean up carefully as I go along. "

Industry Info

Three tips for buying and installing cabinetry.
In your eagerness to use your new kitchen, you may be tempted to rush through the process of choosing cabinetry. After all, cabinets are cabinets, right? Not so fast. According to Charles Irwin, owner of Irwin Construction in Gilroy, there are a few...
Findings based on statistically reliable research from 40 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 40

Diamond Certified Qualification

Based on 40 customer surveys, we declare
Irwin Construction
has passed all rating steps and has earned
The Diamond Certified Award
No. 2349
Continuously qualified since April 2016.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

W. H. I. Verified Customer Name
"I think just the reliability, the trust, and the openness."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Irwin Construction
(408) 214-1500
DCID4087104350

Mon – Fri: 8am – 5pm

Serving Santa Clara County, including Gilroy, Morgan Hill, Hollister, San Jose, Sunnyvale, Mountain View, Milpitas, Cupertino, and Campbell.

Charles Irwin, Owner
26
864024
Liability Insurance, Workers' Compensation
2006
Custom Cabinets, Kitchen & Bathroom Remodels, Full House Remodels, Additions, Drywall, Electrical, Plumbing
Residential

Photo & Video Gallery

Survey Responses For

Irwin Construction

Irwin Construction: Average 9.6 out of 10 based on 40 unique customer surveys of customer satisfaction.
W. H. I. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable, and they do what they say they'll do."

"I think just the reliability, the trust, and the openness."

Norman S. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does a good job and I liked working with him."

"He did good work."

Anna O. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very dependable and they did an excellent job, the only thing was it took a little longer than expected."

"The quality of the end job"

Sue S. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was really pleased with Charles Irwin. He was responsive, helpful, and he got the work done pretty promptly. He also did work for my neighbor. I just thought he was great."

"His knowledge of what he was doing, the quality of his work, and how helpful he was"

U. F. P. P. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend him. He's good."

"Charles has a great personality and he does excellent work. "

Sam R. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very helpful, always easy to get a hold of, and they would help with anything that I need done with the house."

"Very trustworthy, they are a great company."

Jim P. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them."

"The quality of the service is the best. I've used them for 3 different occasions, and that's the reason I keep coming back to them. They're great. "

Lyn N. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'll tell you the first thing that made me realize that Irwin Construction was different than that other 5 companies that came out to do a bid for the work I needed done. Everyone else came in and did a 15 minute walk-through on my property, gave me a number, and then went away. Charles Irwin spent at least an hour and a half really evaluating the property, writing up a very detailed bid, which totally told me what he was going to do. "

"His prices were more than the others, but I didn't know what the other companies were giving a bid on. I'm delighted with everything, and Charles went above and beyond the call of duty."

Alice Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"He's always my first choice when it comes to these types of jobs, so I'm really disappointed that he never got back to me. The work he did for me previously was great. "

"The work he's done has always been great. "

Renee Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a perfectionist, and a finisher. What he tells you he's going to do, he always does more. I didn't expect all of what he did."

"I liked his expertise and his workmanship. He's unbelievable and the people he brings with him to do the specific jobs that have to be done, are above par."

Marie Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them for anything. They are great."

"Creativity, and he really came up with some great ideas. I liked his know-how and he knows his stuff."

Gretchen V. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very good at figuring things out, good at making suggestions, and comparing prices. He's very flexible and willing to work with you. "

"He can take an idea and build it without any blueprints."

Carla A. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very satisfied with their work. They performed on time, finished in a week, and they were considerable with my money. "

"They kept to their word about everything they were doing. "

Nancy D. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reasonable, honest, and a good company."

"I really liked the quality of their work. I'm very happy with them. "

George S. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does very high quality work, and takes pride in his business."

"He's professional, comes across as friendly, has good ideas, and gives his input. If things are going the wrong way, he'll say so, and yes it's still your choice, but he helps a lot."

Rick C. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very knowledgeable. He just installed a stove for me, so it was a minor job, but it was done really well. I'd recommend him. He's a nice guy."

"He did an excellent job. "

Marilyn L. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"His work was good, but he didn't want to come back and do more work for me."

"I liked the quality of his work."

Dawn Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Charles was an excellent contractor. He was on time, completed everything above and beyond my expectations, and I'd hire him again in a heartbeat."

"I really liked the quality of service. He went above and beyond my expectations."

Luciana V. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's excellent and honest, which is very rare in construction. He gets to the point, tells you exactly what you need, and what you're problem is. He follows instructions, and makes sure you're properly taken care of. He's the best."

"I like his personality, his knowledge, and his awareness. He's punctual he'll tell you upfront if he has ongoing projects with other clients. I like that he's truthful. "

Robert W. Verified Irwin Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a good, reliable general contractor. "

"He's reliable, honest, and provides good service."