Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
May 2014
We declare that Good & Clean Co. Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2170
(415) 231-2103

Milton Gooden is owner of Good & Clean Co. Inc.

Good & Clean Co. Inc. provides a wide range of cleaning services for residential and commercial clients throughout the Bay Area. The company utilizes a variety of  traditional and Green methods and products to clean everything from windows and carpet to tile and grout, and it also has the capabilities to offer complete  janitorial services to medical facilities, restaurants, schools, churches, and other commercial establishments.

Owner Milton Gooden credits much of Good & Clean’s success to its ability to act as a “one-stop shop” for all its customers’ cleaning needs. “Instead of calling a different vendor for each cleaning job, our customers can trust us to take care of everything,” he explains. “If they just need their windows cleaned, for example, we’ll send a team that specializes in windows. This type of focused expertise is valuable because it allows us to maintain high standards of quality.”

Good & Clean strives to maximize convenience for its clients by offering daily, weekly, bi-weekly  and monthly housekeeping schedules. “We always consult with our customers before any work begins so we can create detailed schedules that meet their specific needs,” says Mr. Gooden. “Whether it’s a one-time cleaning for a special event or a weekly cleaning for an entire house, we’re able to handle it.”

Company Philosophy

“Our goal is simple: provide our clients with high-quality, affordable cleaning services. We take a lot of pride in what we do, so we always make sure our work is as detail-oriented as possible. We believe every element of the cleaning job contributes to the overall quality of our service.”

Serving the Bay Area

Residential & Commercial Cleaning
Windows
Move-in/Move-out Cleaning
Tile & Grout Cleaning
Green Cleaning
Carpets

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for house cleaning companies that have earned the prestigious Diamond Certified award. For Good & Clean Co. Inc., the key to maintaining and achieving high levels of customer satisfaction is simple: take a detail-oriented approach to the cleaning process that includes communicating...

Frequently Asked Questions

Q: What are your cleaning rates?
A: "We charge $35 an hour, but we also give discounted rates to our regular clients. For window cleaning, we charge $40 an hour "
Q: Can you customize your cleaning services to meet my specific needs?
A: "Yes. For example, if you want specific items cleaned but other items left alone, or if you want things cleaned a certain way, we’ll adhere to your wishes. As long as you’re specific about how you want your belongings cleaned or m...
Q: How do you remember your customers’ special requests?
A: "We make a profile for each customer that includes all of their requests, and we use that information every time we come to their homes so we can make sure we’re doing everything right. Any time you want to make adjustments to your clea...

Industry Info

Take simple steps to clean the stainless steel appliances in your home.
Stainless steel refrigerators, stoves, dishwashers, and other appliances have become increasingly popular with homeowners and business owners because of their upscale appearance and longevity, but some people still don’t make the switch...
Findings based on statistically reliable research from 57 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 57

Diamond Certified Qualification

Based on 57 customer surveys, we declare
Good & Clean Co. Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2170
Continuously qualified since May 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Tracy R. Verified Customer Name
"The quality of their work"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Good & Clean Co. Inc.
(415) 231-2103
DCID4158689638

Mon – Fri: 9am – 5pm

Serving the Bay Area

Milton Gooden, Owner
18
36
Liability Insurance, Workers' Compensation
1996
Residential & Commercial Cleaning, Windows, Move-in/Move-out Cleaning, Tile & Grout Cleaning, Green Cleaning, Carpets
Marin House Cleaning

Photo & Video Gallery

Survey Responses For

Good & Clean Co. Inc.

Good & Clean Co. Inc.: Average 8.8 out of 10 based on 57 unique customer surveys of customer satisfaction.
Tracy R. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable and they consistently do a great job."

"The quality of their work"

Chris B. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional and very considerate"

"They just do a great job and they are very flexible. They are able to come at the last minute."

Kim J. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are timely, flexible, and they do a really good job. "

"The quality of the work"

Jim A. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable people, interested in maintaining quality work, and they are efficient."

"They are prompt."

Risa . Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough and they don't need a lot of direction. They do what needs to be done and they are reliable."

"I would say the people they hire, are very professional."

Lee P. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are extremely reliable and extremely responsive. They are good cleaners and they know their business."

"I deal with Jeremy a lot. He is just really on top of things and a pleasure to work with."

Wendy R. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is convenient and they have great communication. They have quality and professional service."

"I would say, the convenience."

Angie Y. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them and use them often. They're wonderful. "

"I can trust them. I know that when I tell them where to clean, they do it and do a great job. They go above and beyond. They're fantastic."

Christopher M. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The people who work for the company, and come to your house, are all very sweet and conscientious."

"They're very responsive, flexible, and they do great work."

Davina C. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable and thorough. "

"Everybody was responsive. They returned calls, and they showed up when they were supposed to."

Don M. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They've been cleaning my house for many years."

"They're reliable. I call ahead, I say what needs attention, and they do it. It's good value for the money."

George S. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're excellent."

"They're reliable."

Jane R. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, thorough, and they return calls right away."

"I guess that they're so accommodating in terms of scheduling. They're very good."

Jason R. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I love those guys. "

"They're there when they say they'll be there. I've been using them for over 10 years. They've cleaned many houses for me."

Julie L. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they are very serious and that they can trust them."

"They're very responsive."

Justin C. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've only used them once, so I couldn't comment."

"They did a thorough job."

Kristen P. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Fair prices, and they do a good job. They are trustworthy."

"They are awesome. I like the quality."

Lee P. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are very reliable, and they do a very good job. They are very available."

"They are so reliable."

Marian S. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're responsible, reliable, and they take pride in their work."

"Reliability, I'm a Realtor, and if I call them and we agree on price and product, it's 100% spot on. Anything I ask them to do, they'll do, and they'll do it on time."

Sarah R. Verified Good & Clean Co. Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable and very accommodating."

"They're very dependable. "