Question 1

How often should I have my septic tank pumped?

Accepted Answer

That depends on a few factors, including the size of the tank and the number of people using it. For example, if your household only has two people, your tank may only need to be pumped once every seven to 10 years, but if you have a household of four or more, it may need to be done every three to five years.<BR>

Question 2

Do you offer ongoing maintenance?

Accepted Answer

Yes. Based on the information we get when we service your tank for the first time, we’ll mail you a postcard to remind you when your tank is due for service. For commercial clients like restaurants, we can establish a regular schedule to have grease traps pumped as frequently as required by local waste water agencies.<BR>

Question 3

Can you inspect my system while you’re cleaning it?

Accepted Answer

Yes. Whenever we clean a tank, we inspect it for cracks, broken pipes and any other problems that need to be addressed. That way, if a repair is needed, you can get it taken care of as soon as possible before other issues arise.<BR>

Question 4

Do you clean up after the job?

Accepted Answer

Absolutely. We try to leave each jobsite as clean as it was when we got there, if not cleaner. We’ll even mop on our way out the door to make sure no residue or messes are left behind on the premises.<BR>

Question 5

Why is my grease trap overflowing?

Accepted Answer

It’s likely due to a lack of regular maintenance or subpar work on the part of another pump company. In many cases, when we get a new customer, we have to clean up another company’s lack of thorough maintenance on the tank to get the system back to maximum operating performance.

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