Diamond Certified Company Report

Craftsmen’s Guild, Inc.

Diamond Certified Company Report

Craftsmen’s Guild, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 29 VERIFIED CUSTOMERS i

Marilyn R.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

1 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a good company. The architects, engineers and builders all work together. Everything was done and it was done right. I highly recommend them.

I like how they kept me informed on what was going on. I would take them cookies in the afternoon and they would take a break with me and answer any questions I had. The other main thing that I like about them was that they worked with the city really well. They passed every inspection on time.

Carol B.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

2 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very customer-oriented, and they are the interface between the client and subcontractors. The client never has to settle a dispute. Craftsmen's Guild resolves and handles any issues.

They came in on budget and on time to do the job. It was a hassle-free remodeling job.

Mrs. H.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

3 of 29

Quality 7
7 10
Loyalty No
CRITIQUE

The fact that they can internally be the architect and the builder, is wonderful. But, their billing system is not very good. It's hard to follow the billing system, because the descriptions of what was included in each bill are too vague.

They drew the plans impeccably.

Read All 29 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

The Amini brothers, Owners

Craftsmen’s Guild, Inc. is a design/build contractor that provides complete remodeling and custom home building services for homeowners throughout the South Bay and Peninsula. The company’s experienced staff of designers and building professionals handle every aspect of clients’ projects, including structural and aesthetic design, planning, engineering, and city permitting.

Owners Moe, Mike and Matt Amini have been designing, building and remodeling homes together for more than four decades. The Amini brothers say their ability to collaborate on construction projects has been an important part of Craftsmen’s Guild’s success. “Each of us is an expert in a specific field,” explains Mike Amini. “I have a degree in architecture, Matt has a structural engineering degree and Moe has a degree in business management. This allows us to work together and complete projects without the outside help of structural engineers, architects, and designers.”

Craftsmen’s Guild uses a variety of cutting-edge technology to make the design process as simple and intuitive as possible, including a 3-D rendering program that allows clients to take “visual walkthroughs” of their projects before any work begins. “It’s very important for us to keep our design promises to our clients,” says Mr. Amini. “They take comfort in knowing we’ll do everything we can to turn their visions into reality.” 

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Craftsmen’s Guild, Inc.

COMPANY CONTACT
Service AREA

The South Bay
Peninsula

SERVICES PERFORMED

Design Consultation
Estimates
3-D Rendering
Structural Design
Custom Home Building
Additions & Remodeling

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Craftsmen’s Guild, Inc.

Company Profile

Craftsmen’s Guild, Inc. is a design/build contractor that provides complete remodeling and custom home building services for homeowners throughout the South Bay and Peninsula. The company’s experienced staff of designers and building professionals handle every aspect of clients’ projects, including structural and aesthetic design, planning, engineering, and city permitting.

Owners Moe, Mike and Matt Amini have been designing, building and remodeling homes together for more than four decades. The Amini brothers say their ability to collaborate on construction projects has been an important part of Craftsmen’s Guild’s success. “Each of us is an expert in a specific field,” explains Mike Amini. “I have a degree in architecture, Matt has a structural engineering degree and Moe has a degree in business management. This allows us to work together and complete projects without the outside help of structural engineers, architects, and designers.”

Craftsmen’s Guild uses a variety of cutting-edge technology to make the design process as simple and intuitive as possible, including a 3-D rendering program that allows clients to take “visual walkthroughs” of their projects before any work begins. “It’s very important for us to keep our design promises to our clients,” says Mr. Amini. “They take comfort in knowing we’ll do everything we can to turn their visions into reality.” 

Read moreRead Less
Company Philosophy

"Everything we do is designed to make sure our clients are happy, and we accomplish that by working closely with them and completing their projects to their exact specifications. Our goal and motto is integrity, honesty and quality toward each client's complete satisfaction."

Read moreRead Less
Comparative Summary

Design/build contractors are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Craftsmen’s Guild, Inc. sets itself apart by taking a collaborative approach to every project that combines the family-oriented business practices and industry expertise of three brothers, each of whom specializes in a unique aspect of the construction process. “I have a degree in architecture, Matt has a degree in structural engineering and Moe has a degree in marketing,” explains co-owner Mike Amini. “Between the three of us, we’re able to offer a full range of design/build services.”

Craftsmen’s Guild has been providing complete remodeling and custom home building services for homeowners throughout the South Bay and Peninsula since 1976. The company’s experienced staff of designers and building professionals handle every aspect of clients’ projects, including structural and aesthetic design, planning, engineering and city permitting.

Unlike contractors that lack expertise in certain aspects of the construction process and are forced to use subcontractors as a result, Craftsmen’s Guild utilizes its design/build capabilities to streamline its services and ensure each client has a satisfying, stress-free experience. “People feel more comfortable when they work with one source,” says Mr. Amini. “That’s what design/build is supposed to be–the same company handling the designing, engineering and construction. We take full responsibility for every aspect of every project, and our clients really appreciate that.”

Another attribute that sets Craftsmen’s Guild apart from its competition is its dedication to working closely with clients in order to achieve the highest possible levels of satisfaction. “We never want our clients to feel like their projects are out of their hands or they’re unable to communicate with us,” explains Mr. Amini. “Instead, we listen to their ideas, take notes and provide finished products that match what they envisioned at the beginning of the process.”

Read moreRead Less
Industry Info

A true design/build company puts the collaborative entities of architectural design and construction under a single roof as a unified team. There are numerous benefits to this kind of solidarity: It saves time and money by allowing you to pay one company for the entire scope of work, allows for better accountability and communication between the architectural and construction departments, and places the responsibility for every aspect of the construction process on a single entity. To make sure you hire the right design/build company for your particular needs, consider the following tips:

Check references. Before hiring a company, determine how long it has been in the industry and look at its prior work. This will help ensure you find a company that can take your project from conception to reality.

Be flexible about your vision. Remember that you’re not an expert in the field of architecture or construction. A contractor will work with you to achieve your vision for the project, but this will most likely entail some modifications. Keep yourself open to suggestions if a contractor offers alternative options to your initial ideas. “A contractor should strive to work with you to achieve your goals, but ultimately, their integrity depends on the quality of their work,” says Mike Amini, co-owner of Craftsmen’s Guild, Inc. in Cupertino. “Reputable contractors don’t want to be responsible for low-quality products, even if their clients insist.”

Ask questions about project specifics.
• Are you dedicated to making my project a top priority?
• What challenges do you foresee for my project?
• Do you notice any important issues or considerations for my project?
• What’s your estimated timetable for my project?
• How will you collect information about my needs and goals?
• How will you help me fully understand the scope and sequence of my project? Will you utilize models, drawings or computer animation?

Read moreRead Less
Frequently Asked Questions

Q: How expensive are your services?

A: We’re very competitive when it comes to price, but we’re also not the cheapest company out there. We’re well-known for high-quality building—each of our homes is constructed with the best materials and a keen attention to detail. Those things make a big difference when it comes to providing excellent products, and they certainly don’t come cheap.

Q: How can I be confident in the quality of your work?

A: We can provide you with several references, including the addresses of recently finished jobs. Once people see the beautiful work we’ve done, they’re very excited to see what we can do for their projects.

Q: Do you provide interior design assistance?

A: Absolutely. One of our biggest assets is our interior designer, Kari. She guides our customers through the entire process, from choosing materials to making sure everything matches and flows together. She even drives them to different vendors to make purchases.

Q: What’s the advantage of using 3-D renderings when it comes to viewing architectural plans?

A: 3-D renderings enable you to see all the details of your project before it’s built, which means you can make changes before work begins and save a lot of time and hassle.

Q: Do you provide any guarantees?

A: Our main guarantee is simple: You don’t pay for the project until you’re completely satisfied with the results. We never ask for money upfront.

Read moreRead Less

SELECTED PHOTOS FROM Craftsmen’s Guild, Inc.

View Comments
Shares
Craftsmen’s Guild, Inc. WEBSITE AND EXTERNAL FEED
  • Craftsmen’s Guild, Inc. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Craftsmen’s Guild, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 29 VERIFIED CUSTOMERS i
Craftsmen’s Guild, Inc. : Average 9.2 out of 10 based on 29 unique customer surveys of customer satisfaction.

Marilyn R.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

1 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a good company. The architects, engineers and builders all work together. Everything was done and it was done right. I highly recommend them.

I like how they kept me informed on what was going on. I would take them cookies in the afternoon and they would take a break with me and answer any questions I had. The other main thing that I like about them was that they worked with the city really well. They passed every inspection on time.

Carol B.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

2 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very customer-oriented, and they are the interface between the client and subcontractors. The client never has to settle a dispute. Craftsmen's Guild resolves and handles any issues.

They came in on budget and on time to do the job. It was a hassle-free remodeling job.

Vance N.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

3 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they came up with a great design and executed it excellently. They remodeled half of this huge house and got everything up to date.

The outcome

Mrs. B.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

4 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're competent, informative, and knowledgeable. They know what they're doing. We would recommend their services. We're happy with the work they did for us and we have no complaints. They're about as good as it gets.

We're just happy.

Katrina G.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

5 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional and they have it together.

The architect, Mike Anini, was wonderful.

Mr. & Mrs. Colicky

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

6 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were fantastic.

That it is a big family organization with all of the civil engineers and architects, so there is no fighting. It was a very positive experience.

Mr. & Mrs. Steger

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

7 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They will go 100% to make the job right. They will correct any problems until the customer is satisfied.

The way their design and construction were very well integrated together in the company. The architect works closely with the contractor who is on site.

Mina H.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

8 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very competent and responsive. They work with the homeowner all the way through the process to ensure a successful completion of the job.

Responsiveness and competency in their work

Sandra B.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

9 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

When they left after completing the job, we missed them. We liked having them around. The work was good and they were very responsible.

They had very creative ideas and they designed something unique for us.

Emily H.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

10 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

Don't hesitate to use them, because they are really good. They have good design ideas.

They were kind of like a family. I had them here for quite a long time.

Sherly H.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

11 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They work with you very well.

They cooperate with the homeowner.

Marianne Y.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

12 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do quality work.

The workmanship, and the fact that they completed what they said they were going to complete.

Mary H.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

13 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable and they have high standards for their performance. They really value their reputation.

The fact that they listened to my ideas

Hemlata K.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

14 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very efficient and professional.

That they are professional

Carolyn M.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

15 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their attention to detail and getting the job done

They were really fun people to work with. There are three brothers. One is more the visionary/architect who does the designs. The other one is an engineer. The third one is a little more behind the scenes, who works in the office. We did two remodeling projects with them. They were very pleasant to work with. We had some interesting and challenging issues with our remodeling, but they were very creative with them. The interior designer who was assigned to us was also phenomenal.

Farahnaz M.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

16 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very honest, neat and clean, both during the job and after they finished working. They are always on time.

The personality of the workers, they were very nice.

Mir G.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

17 of 29

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very reliable. They were dedicated to what they were doing. It's very easy to work with them, and they delivered an excellent job.

Being on time in getting the job done

Anna C.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

18 of 29

Quality 9
9 10
Loyalty Yes
CRITIQUE

They did a major remodeling on time and we are happy with it.

They were able to get the project done within a specific window of time.

Mitra A.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

19 of 29

Quality 9
9 10
Loyalty Yes
CRITIQUE

They are very nice people. They were personable, very sweet, and good to their customers.

Both their service and products were very good. They are very caring.

Claudin C.

VERIFIED Craftsmen’s Guild, Inc. CUSTOMER

20 of 29

Quality 9
9 10
Loyalty Yes
CRITIQUE

They were good and reliable.

They were here on time and they completed the project on time. There was a delay, but it was our fault.

Read All 29 Survey Responses at Ratings View