Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
November 2007
We declare that Cook's Kitchen & Bath, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1166
(707) 901-7940
(925) 405-5944
148 Garden Court
Vallejo, CA 94591

Cook’s Kitchen & Bath, Inc. is a design/ build contractor that remodels kitchens, bathrooms, home offices, laundry rooms and closets for residential clients in Solano, Contra Costa, Northern Alameda and Southern Napa Counties. The family-owned and operated company manages every aspect of its customers’ remodeling projects, including bidding, designing, planning, pulling permits, scheduling, ordering, installation, cleanup and follow-up.

President David Cook has more than 15 years of experience in the construction industry, and he says he’s developed a keen eye for detail and a reputation for excellence that attracts all types of quality-seeking clients. “My aim is to take the guesswork out of kitchen and bathroom remodeling. Most people have never been through the process and have no idea what to expect, so my job is to explain every step so they know exactly what’s happening.”

Cook’s Kitchen & Bath is also an authorized dealer of Best Bath Systems, an industry-leading manufacturer of accessible shower surround units and walk-in bathtubs, and it works closely with clients who have special needs to retrofit their bathrooms for both safety and comfort. Ask about their Home Assest Management Services.

Company Philosophy

“Remodeling is a business about relationships, and with so many variables involved, it’s up to us to educate homeowners about the process. In order to be successful, we take full responsibility and manage every aspect of every project from start to finish. Our ultimate goal is to provide remodels that exceed our customers’ expectations and are completed on time and within budget.”

Serving all of Solano County including Fairfield, Vacaville, Suisun City, Vallejo, Benicia, Dixon, Rio Vista, Cordelia, Collinsville and Green Valley.

General Contractor
Cabinetry
Bath & Kitchen Remodels
Home Office
Design & Build
Entertainment Centers
Design Services

Best Bath Systems
Huntwood Custom Cabinetry

Comparative Summary

Even though Dave Cook’s company specializes in kitchen and bathroom remodeling, he considers himself to be in “the relationship business.” The best contractors don’t merely see themselves as project managers, says Mr. Cook, co-owner of Cook’s Kitchen and Bath, they take responsibility for the entire customer experience—with good communication as their key approach. In the case of Cook’s Kitchen...
Read more »

Frequently Asked Questions

Q: How long does it take to design a kitchen?
A: "30, 40, 50, sometimes 60 hours of work is necessary to plan a kitchen. A lot of people watch HGTV and think it takes half an hour to plan and a week to produce."
Q: And what about the actual remodel?
A: "Our typical kitchen remodel is four to six weeks. We usually get them done between four and five, but it’s always better to build in extra time. I won't tell you three weeks and have it takes four or five. So we’re conservative i...
Q: How messy is this going to get?
A: "Site protection is very important to us. Protecting your property is a top priority. We have several different materials we use to cover different floor types—a carpeting protection material, a hardwood floor protection material, a til...
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Map

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Industry Info

If your kitchen/bath contractor doesn’t answer "yes" to these questions, consider looking elsewhere.
By law, any licensed contractor must hand the customer a statement saying whether they do or don’t carry general liability insurance. Yet clients of Dave Cook, co-owner of Cook’s Kitchen and Bath, tell him their prior contractors have never complied...
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Findings based on statistically reliable research from 33 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 33

Diamond Certified Qualification

Based on 33 customer surveys, we declare
Cook's Kitchen & Bath, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1166
Continuously qualified since November 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Joy H. Verified Customer Name
"They do good work and they don't quit until it's done right. They make me happy every time they come."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Cook's Kitchen & Bath, Inc.
Cook's Kitchen and Bath, Inc.
148 Garden Court
Vallejo, CA 94591
(707) 901-7940
(925) 405-5944
(707) 647-2096 fax
DCID7073422820
DCID9253359099

Mon - Fri: 8am - 5pm
Sat - Sun: By Appointment

Serving all of Solano County including Fairfield, Vacaville, Suisun City, Vallejo, Benicia, Dixon, Rio Vista, Cordelia, Collinsville and Green Valley.

17
2
835584
Liability Insurance, Worker's Compensation
Better Business Bureau, National Association of Home Builders - Remodeling Division, National Kitchen and Baths Association, The National Association of the Remodeling Industry
David Cook, President Christopher Cook, Vice President
2004
General contractor, cabinetry, bath and kitchen remodels, home office, design/build, entertainment centers, design services
Best Bath Systems, Huntwood Custom Cabinetry
14
Residential
2-Year Warranty on Full Package Remodels
Solano Kitchen & Bath - Contractors

Photo & Video Gallery

Napa Kitchen Remodel
Napa Kitchen Remodel
Napa Kitchen Remodel
Walnut Creek Kitchen Remodel
Walnut Creek Kitchen Remodel
Walnut Creek Kitchen Remodel
Huntwood Custom Cabinetry
Vallejo

Survey Responses For

Cook's Kitchen & Bath, Inc.

Cook's Kitchen & Bath, Inc.: Average 9.1 out of 10 based on 33 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Joy H. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work and they don't quit until it's done right. They make me happy every time they come."

Evelyn K. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job on my bathroom. I'm in a wheelchair. They took out my old tub and old wall and put in many hand holds for me, a low step over so I can get in and out. They took care of everything and they were very neat. Two men came out and they did a really good job. I would recommend them to anybody, even to my daughters."

Caroline B. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were upfront, they explained things thoroughly, and their recommendations were in line with our budget. They were great. They were professional, down to earth, and considerate. They also told us when they were going to be late."

Kathleen R. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their meticulous attention to detail, knowledge of the materials, and they always cleaned up well. They were pleasant to work with. They gave me a schedule for the work and finished on time."

Elaine B. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have recommend them to friends. They were on time. If they were going to be a few minutes late, they would call and say they're going to be 10 minutes late. They were very clean. They cleaned up every day when they were done, they were very professional, and they were all very nice gentlemen."

Cathy S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work, the materials, their promptness and their good timing, they ordered quickly and did the installation quickly. They installed well and their price was very reasonable. They did two bathrooms for us six months apart. I'm looking forward to having them come back to do my kitchen."

Gary B. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did what he said, and was on time and on budget."

Monica C. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave's accountability."

Dolly M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very accommodating. He was honest and thorough."

S&y S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked his craftsmanship. The quality was really well done."

Mary S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave was very personal and I felt that he was honest. What I really liked was that he told me when we he would be able to do it, and he was right on time."

Alexis M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:"He did beautiful work."

Joy H. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and their friendliness."

Delfina M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very particular about everything being done correctly."

Ruk M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to get along with and they did quality work."

Catherine L. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were just very helpful. I enjoyed working with Dave and Chris very much."

Janet S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and they did a good job."

Laura B. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their quality of workmanship and thorough explanation of what they were doing."

Debbie D. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were very punctual and their timeline was very accurate."

Lori L. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"All the work was done in a very timely manner."

Charlie M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail."

Tamalee M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were responsive and very detail oriented."

Betty O. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work."

Maryanne T. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of craftsmanship, and they took their time and respected our property. They took great pride in their work."

Michael W. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal service, they worked with me and my needs. They didn't try to promise too much. In my particular situation, I wanted something, but they advised me against it because it was too expensive. It turned out they were correct. They had a better way of doing it."

Sherrie G. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt when they came over and evaluated the job. Their service was also prompt."

Betty O. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We needed a lot of guidance. They provided it by giving us a number of different options and explained the different options to us. They did a good job. It was high quality work."

Daliya R. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're nice people. I would use them again."

Mike W. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dave's a nice guy. He's very personable and he takes the time to explain what is going on. Whenever I asked a question about perhaps doing something one way or another, he would always give me good advice."

Gloria B. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dave is very detail oriented and conscientious. He sticks to the agreed budget. If the homeowner starts to veer too much off of the original plan and budget, he calls it to your attention, which is very helpful because it's so easy to veer off and then wind up with a much larger bill at the end. He reins you in. And once you commit, if you have any change orders, he will sit down and discuss the change order. He will also have you sign it, so that there are no surprises at the end. We've recently had them come back again to do a bathroom remodel for us, and that turned out beautifully too."

Kathleen H. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a nice installation, and I recommend their service to others."

Antoinette M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a good job of installing things."

Rosemary W. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"They did good work. The work was excellent. It was perfect. They did magnificent work."