Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
November 2007
We declare that Cook's Kitchen & Bath, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1166
(707) 901-7940
(925) 405-5944

President David Cook (L) and Vice President Christopher Cook

Cook’s Kitchen & Bath, Inc. is a design/build contractor that specializes in full-service kitchen and bathroom remodeling. Serving residential clients in Solano, Contra Costa, Northern Alameda and Southern Napa Counties, the family-owned and operated company manages every aspect of a project, including designing, bidding, planning, pulling permits, scheduling, ordering, installation, cleanup and follow-up.

President David Cook, with more than 18 years of experience in the construction industry, says he’s developed a keen eye for detail and a reputation for excellence that attracts all types of quality-seeking clients. “Our aim is to take the guesswork out of kitchen and bathroom remodeling. Most people have never been through the process and have no idea what to expect or what things cost. Our job is to guide them through the process step by step so they know exactly what’s happening.”

Cook’s Kitchen & Bath, Inc. is an authorized dealer of Huntwood Custom Cabinetry and Best Bath Systems, a leading manufacturer of curbless showers, slide-in bathtubs and walk-in bathtubs. The company also works closely with clients who have special needs, helping to retrofit their bathrooms for both safety and comfort. Mr. Cook invites potential customers to contact Cook’s Kitchen & Bath for more information about its Home Asset Management Services.

Company Philosophy

“Remodeling is a relationship business! With so many variables involved, it’s up to us to educate clients about the process. To be successful, we take full responsibility, managing every aspect of every project from start to finish. Our ultimate goal is to provide results that exceed our customers’ expectations and are completed on time and within budget.”

Serving Solano, Contra Costa, Northern Alameda and Southern Napa Counties

General Contractor
Cabinetry
Home Office
Design & Build
Bathroom & Kitchen Remodels
Entertainment Centers
Design Services
.

Best Bath Systems
Huntwood Custom Cabinetry

Comparative Summary

Even though Dave Cook’s company specializes in kitchen and bathroom remodeling, he considers himself to be in “the relationship business.” The best contractors don’t merely see themselves as project managers, says Mr. Cook, co-owner of Cook’s Kitchen and Bath, they take responsibility for the entire customer experience—with good communication as their key...

Frequently Asked Questions

Q: How long does it take to design a kitchen?
A: "30, 40, 50, sometimes 60 hours of work is necessary to plan a kitchen. A lot of people watch HGTV and think it takes half an hour to plan and a week to produce."
Q: And what about the actual remodel?
A: "Our typical kitchen remodel is four to six weeks. We usually get them done between four and five, but it’s always better to build in extra time. I won't tell you three weeks and have it takes four or five. So we’re conservative i...
Q: What about a bathroom?
A: "If someone says, “Oh, we can build your bathroom in one day,” it’s simply not true. You can’t even get a permit or inspection in one day. Usually it takes seven to 10 business days for a bathroom. If it’s a tile...

Industry Info

If your kitchen/bath contractor doesn’t answer "yes" to these questions, consider looking elsewhere.
By law, any licensed contractor must hand the customer a statement saying whether they do or don’t carry general liability insurance. Yet clients of Dave Cook, co-owner of Cook’s Kitchen and Bath, tell him their prior contractors have never complied...
Findings based on statistically reliable research from 64 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 64

Diamond Certified Qualification

Based on 64 customer surveys, we declare
Cook's Kitchen & Bath, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1166
Continuously qualified since November 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Gary W. Verified Customer Name
"The quality of their work"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Cook's Kitchen & Bath, Inc.
(707) 901-7940
(925) 405-5944
(707) 647-2096 fax
DCID7073422820
DCID9253359099

Mon – Fri: 8am – 5pm

Serving Solano, Contra Costa, Northern Alameda and Southern Napa Counties

David Cook, President; Christopher Cook, Vice President
17
2
835584
Liability Insurance, Workers' Compensation
Better Business Bureau, National Association of Home Builders - Remodeling Division, National Association of the Remodeling Industry, National Kitchen & Bath Association
2004
General Contractor, Cabinetry, Home Office, Design & Build, Bathroom & Kitchen Remodels, Entertainment Centers, Design Services
Best Bath Systems, Huntwood Custom Cabinetry
14
Residential
Two Years on Workmanship, Manufacturers’ Warranties on Materials

Photo & Video Gallery

Survey Responses For

Cook's Kitchen & Bath, Inc.

Cook's Kitchen & Bath, Inc.: Average 9.3 out of 10 based on 64 unique customer surveys of customer satisfaction.
Gary W. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That their quality of work is excellent, they're on time, and their end date was as scheduled. It was just a good experience. David Cook and his brother are delightful people to work with. "

"The quality of their work"

Brian K. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They should hire them in a heart beat. The job got done, and it was done well. The home inspector said they were excellent."

"They gave their advice as to what we thought we wanted, and it turned out better than we thought it would. The home inspector even said that they had gone above and beyond. They did an excellent job. "

Jason S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Integrity, dependability, excellence, honesty, prompt, all of those good words"

"Their ability to solve problems, I really think they're tops. "

Mike R. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were dependable, and there were no surprises, which I thought was important. They did quality work."

"They were very easy to work with, and when there were changes, it didn't affect the schedule, which from my standpoint was a positive. "

Camille H. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job. "

"The thoroughness, they exceeded our expectations, and we used them through Diamond Certified."

Amy S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The craftsmanship was beautiful. They did what they said they were going to do, they were always on time, and they were reliable."

"The whole experience was really nice and I felt like everything was done gorgeously. "

Janet P. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They completed the project within the time that they said they would, and they keep you right on track so you know what's going to happen and when it's going to happen."

"They kept me informed with everything that was happening, they were pleasant to work with, and it was a good experience."

Jen V. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're honest, reputable, they do high quality work, and they're upfront. I would highly recommend them."

"The professionalism"

Elma S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job and the quality of the work was very good. They were very good to work with, very flexible."

"They did a really good job and the quality of their workmanship was terrific. They were really great all around."

Tina M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do what they say they're going to do when they say they're going to do it."

"They were easy to deal with and just wonderful. They were always there. It was a perfect experience, and I'm very happy with everything that they've done."

Debbie E. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very honest, they would let us know if they were going to be late, but for the most part, they were always on time. The work was done in a very timely manner and there were no big gaps or anything. "

"They're very easy to talk to, very relaxed, and very good natured. I appreciated their honesty and good work, and they were good listeners as far as what we wanted."

Linda M. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They seem to care about their work and they keep an eye on their subcontractors and make sure they're doing the right stuff. I'm happy with them."

"They're friendly, easy to talk to, and they answer your questions. "

Allen N. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They communicate very well with what they're going to do, they give an approximate timeline of when the project will be done, and they have good follow-through."

"I felt like I got really personalized service. The fact that it was just a partial remodel and that they were willing to do it."

Todd W. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their quality was unbelievable. Our house flooded. They came out and did the flood clean-up. They did such an amazing job that their quality of work was unbelievable. I was a little nervous about the price. I thought that it was a little expensive, but after seeing Dave Cook at every appointment and him being there the whole time, he was absolutely amazing."

"Their attention to detail in everything they did. Their finished work and everything just looked perfect. The cabinets that they ordered were just beautiful. I sell Real Estate and I've been recommending them to my clients."

William A. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I could say that Cooks Kitchen & Bath is honest, and they do first class work."

"Well, I liked the workmanship, that was the most impressive thing. For the job that they did for me I would have to give them a 10 on everything. I was absolutely outstanding. The workmanship that they did was great. They installed a bathtub with very high quality materials. They did such a wonderful and beautiful job."

William S. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very attentive to detail."

"They took personal ownership in what they were doing. They're pretty good. "

Brian O. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"First of all, they did a good job. Also, they were very nice and easy to work with."

"They did a good job, and we liked the people"

Ken L. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very dependable, they gave good service, and they offered very good suggestions."

"He is personable."

Marc C. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're friendly. They're easy to contact and responsive. They are customer service oriented."

"They take you on a step-by-step basis, as far as what's going to happen. They get in touch with you, as far as what's going on. They give you a wide variety of product selection."

Nancy G. Verified Cook's Kitchen & Bath, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did what they said they would do, they left my house incredibly clean every night, and they were very easy to work with."

"I just liked the fact that they really got everything done on time, and they organized all the other contractors that had to work there. The whole time the project was going on, my house was clean every single night. I have never had guys clean up this well, better than I would have done."