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Collie Autoworks is a San Rafael-based, family-owned and operated shop that services and repairs Mercedes-Benz, BMW, Volkswagen, and Audi vehicles. The company’s services include routine maintenance, computer diagnostics, brake work, and major repairs such as transmission and engine replacements. Additionally, its factory- and dealership-trained mechanics use workshop manuals and original equipment manufacturer (OEM) parts to service customers’ vehicles.
Owner Darren Collie is a Master Certified Mercedes-Benz technician who spent seven years working for dealerships before establishing Collie Autoworks as an independent shop with his wife, Denise. Mr. Collie runs the company’s technical department and Mrs. Collie uses her years of advertising and marketing experience to manage the office.
Collie Autoworks’ state-of-the-art shop features a Mercedes-Benz Star Diagnosis System, which is the factory-designated system for all Mercedes-Benz dealerships. The Collies say their company is known for being clean and professional and offering prompt, friendly service. They guarantee they’ll beat any advertised dealership price or written estimate for repairs or service.
“Just as our customers take pride in their vehicles, we take pride in our work. Our primary goal is to keep our customers happy by providing outstanding service at competitive prices.”
Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.
Specializing in Mercedes-Benz Service and Repair
Performing factory-recommended services on your Mercedes-Benz is worth the effort.
Putting off maintenance will just compound your problems, says Denise Collie, co-owner of Collie Autoworks, a Mercedes-Benz repair shop in San Rafael. “Follow the factory maintenances. Don’t just change the oil; have the car inspected on...
"They're honest and reasonable.""Their honesty, I've been very satisfied."
"They have a personal relationship with their clients, so you feel like you know them.""They're efficient and I think they're honest."
"I would recommend them, for sure. They're honest and they have good prices.""I would say my entire experience in general has always been great. They give good recommendations, and they don't upsell or overcharge me."
"Reliable and experienced, normally I would go to the dealership, because that's what I'm used to, but these guys are just as good and the pricing is much better.""They were there when I need them. My car needed major work and I had to decide whether or not to keep the car. They were very nice, and I kept my car because they gave me a good price so it was worth keeping."
"I would tell them I felt like I was getting a good price, they were easy to work with, they communicated clearly, and they made it easy to drop off after hours and also pick up after hours.""The convenience factor of after-hours drop off and pick up. I've used them twice and both times I had a good experience."
"Cordial service, the price is right, they're straightforward and very accommodating. They try to make a loaner car available for you, or they will drive you where you have to go.""Everyone there is just the best. I've never, ever been disappointed in anything they've ever done. They tell you what needs to be done and what can wait. Darren, Denise, Roger, Michael, and the whole team, they're just perfect. They're the most cordial, most accommodating people in the auto repair business."
"These guys are very thorough, they know what they're doing, so you can definitely trust them, that's for sure. ""That they always do things on time, and the quality, that is the most important thing."
"I'd tell them they're very honest and very good at identifying problems, and they follow through on everything. I've never had such good experiences with any other repair shop.""We love them. We like the people. You can trust them, and that's huge."
"Collie is the kind of place where you can trust what they say. They are very honest and they won't sell you something you don't need.""I just spent a very large amount of money there and they did another service for me for free and they did it because they appreciated my business. They got my car back to me quickly and they are doing a great job."
"They give the type of service that is out of style now. They're friendly, courteous, and most importantly, they're honest, and they treat me like family. They look out for me and they don't push things. Everybody there is really like family.""They go out of their way to help you. They make sure that you're taken care of."
"Compared to the dealership, they're somewhat reasonably priced. Collie is really good about telling us what we need to have done and what we can wait on, and they're very friendly and welcoming.""I think probably that they're independent and not as expensive as the dealership."
"They do great work at a good price.""I like that it's close to my house, I like the people I interact with, and I've been very satisfied with the work they do on my car."
"They're really honest, fast, and they let me know exactly what's going on with my car, what's good to do now and what I can wait on.""Their customer service is great. Roger is always so helpful on the phone, and he remembers me. He's very personable."
"Very affordable, quality work""They did the work as promised."
"They are true professionals. They get the job done and very well.""The quality of the work, and they are very nice people and easy to do business with."
"I think they're honest and competent. They know what they're doing. They're not cheap, but they're not expensive either.""The expertise, the competence"
"They are very good.""They do good work and they are honest."
"They're a family owned business, they're very attentive, they give really good service, they're friendly, and they're knowledgeable.""They're the only people who ever got the timing right on my car. Roger, Denise, and Darren are just great. They're accommodating and helpful, and they're entertaining at the same time, they're human. I trust these people implicitly."
"They're just very honest about what has to done.""I'm usually able to get an appointment quickly and they follow up on telling me what things cost ahead of time so I'm never really surprised."
"Excellent work and excellent service""I like the owners, they are nice and knowledgeable people. I like the lower and reasonable rates."