Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
September 2007
We declare that Collie Autoworks HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1141
(415) 868-5967
585 Irwin Street
San Rafael, CA 94901
Owners Darren and Denise Collie

Mercedes-Benz service and repair in Marin County

Collie Autoworks is a San Rafael-based, family-owned and operated shop that services and repairs Mercedes-Benz vehicles for Marin County residents. The company’s services include routine maintenance, computer diagnostics, brake work, and major repairs such as transmission overhauls and replacements. Additionally, its factory- and dealership-trained mechanics use workshop manuals and original equipment manufacturer (OEM) parts to service and restore Mercedes Gelandewagens (G-Wagons) to their factory specifications.

Owner Darren Collie is a Master Certified Mercedes-Benz technician who spent seven years working for dealerships before establishing Collie Autoworks as an independent shop with his wife, Denise. Mr. Collie runs the company’s technical department and Mrs. Collie uses her years of advertising and marketing experience to manage the office.

Collie Autoworks’ state-of-the-art shop features a Mercedes-Benz Star Diagnosis System, which is the factory-designated system for all Mercedes-Benz dealerships. The Collies say their company is known for being clean and professional and offering prompt, friendly service. They guarantee they’ll beat any advertised dealership price or written estimate for repairs or service.

Company Philosophy

“We specialize in doing repairs other shops can’t or won’t do. Just as our customers take pride in their vehicles, we take pride in our work. Our primary goal is to keep our customers happy by providing outstanding service at competitive prices.”

Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.

Service & Repair
Specializing in Mercedes-Benz

Mercedes Benz
Mercedes Benz

Comparative Summary

Collie Autoworks is a family-owned Mercedes-Benz repair shop located in San Rafael. Owners Darren and Denise Collie say their company offers the same expertise and high-quality repairs as a dealership, but at a lower cost. “When people take their Mercedes-Benzes to a dealership for repairs, the high overhead costs are invariably passed on to them,” says Mrs. Collie. “We offer the same services at...

Frequently Asked Questions

Q: How long will it take to repair my car?
A: "If you drop your car off in the morning, and if parts are available, it’s usually done by the end of the day."
Q: Do you use factory parts?
A: "Yes, we use original equipment manufacturer (OEM) parts, which are the same parts you’d find in a dealership."
Q: Do you service other types of cars?
A: "We specialize in Mercedes-Benz, but also service other German vehicles such as BMW, Volkswagen and Audi. We do not service non-German automobiles."

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Industry Info

Performing factory-recommended services on your Mercedes-Benz is worth the effort.
Putting off maintenance will just compound your problems, says Denise Collie, co-owner of Collie Autoworks, a Mercedes-Benz repair shop in San Rafael. “Follow the factory maintenances. Don’t just change the oil; have the car inspected on...
Findings based on statistically reliable research from 200 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 200

Diamond Certified Qualification

Based on 200 customer surveys, we declare
Collie Autoworks
has passed all rating steps and has earned
The Diamond Certified Award
No. 1141
Continuously qualified since September 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Abbie N. Verified Customer Name
"I like that it is a family run business and a local company."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Collie Autoworks
585 Irwin Street
San Rafael, CA 94901
(415) 868-5967
DCID4157217915

Mon - Fri: 7:30am - 5:30pm

Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.

Darren and Denise Collie
15
6
ASE Master Certified Technician, Mercedes Benz Master Technician
242015
Liability Insurance, Worker's Compensation
Better Business Bureau, San Rafael Chamber of Commerce
Mercedes Benz Master Wrench Award (2005)
2006
Mercedes Benz Service and Repair
Mercedes Benz
12-Months/12K Miles Warranty on Parts and Labor

Photo & Video Gallery

Survey Responses For

Collie Autoworks

Collie Autoworks: Average 9.7 out of 10 based on 200 unique customer surveys of these open ended questions.
Abbie N. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reasonable and honest. They do what they say they will do."

"I like that it is a family run business and a local company."

Bob H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable, very good service, easy to work with, very helpful, and a high quality service"

"Reliable, very good service, easy business to work with, very helpful, they offer high quality service."

Cathy W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They don't try to sell you anything more than what you need. They are reasonably priced."

"They are very friendly and easy to work with."

Claire M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are extremely reliable and price conscious. They offer a really friendly service."

"Great results at a great price"

David W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"A professionally run business, very detail oriented, and they are very customer friendly."

"The personalized service and the car service that they provide"

Elaine G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've used them for the last three or four years. I've been very happy with the service and the people."

"Everything, they are honest, knowledgeable, and they do what they tell you they are going to do."

Matt C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been using them for the last few years. I've found that they are very reliable, they don't overcharge, and they do great work. I've never had a problem with them."

"They're square shooters, and they do great work."

Katherine K. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are very conscientious, and they definitely know what they are doing."

"They are extremely knowledgeable and very helpful. When I walk in, they can tell me what the problem is right away."

Martin G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very straightforward and honest."

"They were straightforward, honest, and they did a great job on my car."

Michael W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them that they will receive personal attention and their vehicle will be well taken care of."

"They are honest."

Mike L. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the most honest people in the world, and they get it done right the first time."

"They are just incredibly honest."

Samantha B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, and they do good work."

"Everything that they do, they fix it right, and they are straightforward."

Natalie W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nice smile"

"Customer service, they have good people."

Patrick C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the work on time. They were timely and knowledgeable."

"They were prompt, professional, and the car was ready when they said it would be. I thought it was a very pleasant experience."

Paulo O. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Honest and friendly people, and I have never felt so comfortable leaving my car somewhere. I don't have to second guess them."

"The way they make me feel comfortable with the bill and everything, they are upfront and very honest."

Perry B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they do a great job"

"Their personalities"

Sharon D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they are friendly, honest, and thorough"

"They make you feel comfortable while putting your car in good hands. They let you know when the work is complete and when the repair is fixed. You don't have to take it back, and the cost is fair."

Sharon M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They listen, find the answers over the telephone or in person, and they don't leave you hanging."

"The way they handle their customers, the service, and how quickly and efficiently they do things"

Thomas E. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them all of the time."

"They are reasonable, and they do a very thorough job. If they find something else that needs to be done, they let you know."

Christine B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and very confident. I can bring my car in at the spur of the moment, and they are able to take it right away. They return it when they say it will be ready."

Marty S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do, and they did it right the first time."

Saeiil S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice, and everything was convenient."

Sara O. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them since 2008. They are very friendly, the staff is very knowledgeable, and they are very good communicators. They explain what is going on with the car. I like how their mechanics explain things. They call to inform me about what is going on with my car. Also, they are trustworthy."

Michael P. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very open and honest. They seem to care about their customers, which is very nice. The people are very nice, businesslike, and accommodating."

Robin S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are personable, they have a quality repair service, and they offer creative solutions. They keep my budget in mind."

Nazareth B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good relationship with their customers, a positive atmosphere, and the price is right. I trust their honest dealings. I have recommended them to other people. "

Gregory B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"What's not to like? They are prompt, efficient, and cost effective. I trust them. I have been going there for four years, maybe even a little longer. "

Bob F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their price, their service, and the owners, they are fabulous. They are a real find. I've been going there since 2008."

Wyman T. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I am very comfortable using them. They are very good troubleshooters. I have recommended them to many friends. Darren's wife, Denise, knows a lot about cars. I think that is important to female customers. My sister goes there and so does my aunt. Denise explains things to them, which makes them feel very comfortable. They are very reasonable, they always have time for you, and they always explain what needs to be done. Any problem, just bring it back, and they will take care of it. Bottomline, they are really honorable people. They don't sell you things that you don't need. I started using them several months before they moved into the shop they have now. "

Don B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism"

George L. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"A combination of expertise, reasonable pricing, and friendliness"

Marcia L. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The couple that owns it, I've been going there for about five years now."

Jim S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and efficient."

Jack M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were cool people. They did good work. He went out of his way to learn about the particular car that I had. They were very conscientious. I had confidence in them. They weren't trying to screw me. He even gave me a piece of trim. I was missing a piece of trim from the quarter panel, and the dealer wanted to charge me $50 for the trim. It was for the wrong side, but he gave it to me anyway."

Allan B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fair, reasonable, and they fixed the problem. I have been using them since 2007."

Rudy A. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service and the quality of the service that they provide, they are very honest and very helpful in the office."

Sieg C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Easy to work with"

Jim M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very good at what they do."

Andrew H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think the owner is very knowledgeable about cars."

Matthew R. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like how friendly and kind Denise and Dan are. They're always extremely helpful in trying to find me a cheaper part. If they know someone who can do the job better or cheaper, they refer me. They feel like family. When I call, we chat. They always give me a ride if I need one. They're the best mechanics I've ever used."

David W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very customer service oriented."

Joe P. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just good on all levels. They were also very fair with the cost. They gave us a loaner car. They fit us in with the best time available according to our schedule needs. I definitely thought they were good."

Barbara Y. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality and price"

Stephany D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest, and I trust them."

Andy A. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly service, and they did everything we asked them to do. They fixed it perfectly. The parts were ordered on time. Economically speaking, they had the right price."

Frank S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty, and they're very accommodating. They always take care of the customer."

Sharon M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really know what they're doing. They're progressing with the new shop. They're nice, very cordial, and easy to understand. They explain things to me, and they take care of things that need to be taken of. They've also added the service of driving you and picking you up, so they seem to be taking care of things. "

Charlie G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personable service"

Gerard O. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like everything about them."

Mike F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service all around, I especially like their promptness and the quality of their work."

Will M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, the people that work there are very friendly."

David S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do the job right the first time, and they're very customer oriented."

Susan J. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honestly and their generosity, they also do high quality work."

Suzanne W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're great team, the owner and his wife. I think they do great work."

Ruthy D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very nice, and I like their prices."

Steve G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do what they say they're going to do, and they"

Kraig K. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very nice, and they do a good job."

William C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their attitude and the fact that they washed my car once the job was done."

Lou P. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very knowledgeable and friendly."

Adriana M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and prompt."

Arlene R. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're excellent, just a great company."

Bill M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were pleasant, professional, and trustworthy."

C.M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very quick."

Cathy H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just outstanding. We were very pleased with the service we received from them."

Cori C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very personable. I liked the fact that a couple ran the place. I felt like they really knew my car."

Gary F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His professionalism and knowledge, and he was very courteous."

Gautam C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good communication. They are straightforward in diagnosing problems. I liked that they were in the range of the quoted price. I had a very good experience when I was there."

Jim T. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their attitude."

Josh L. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explained in detail what they would do and why. They met the prices that they quoted to me in advance. They have very nice people there."

Lee P. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and efficient. They didn't overcharge. They did good work."

Linda S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Lucio D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Speed, friendliness, and the price"

Mary K. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their commitment to doing the job right."

Matt H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were super friendly. The mechanics explained everything to me."

M.L. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good work. I was very happy with the outcome."

Nina T. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have great service."

Omar M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service"

Roger M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did an excellent job."

Todd P. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge of the product."

Victoria V. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that they're a family business. The personal attention that I receive from them is awesome. I just think they"

Chace A. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the owners and the service."

Said A. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, knowledgeable, and committed to keeping prices low for their customers."

A.H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They completed the proper wholesale work."

Danielle B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reliable and honest."

Amanda B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, fast, and affordable."

Dan B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were the best that I had ever used."

Nazareth B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, started working on things immediately, and they were reasonable."

Sieg C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to talk to, and my car came back in good condition."

M.C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were punctual, they got back to me, and they were very knowledgeable."

Oscar C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their honesty, great customer service, and the quality of the work."

Joasia C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the personal service and the quality of the repair."

Jan C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service"

T.C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable and easy to work with."

John C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Family owned business and their professionalism"

David D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their personal touch"

Eduardo D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable, knowledgeable, and had better prices than their competitors. I was very happy with the level of service that we received."

Kiley D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast when we needed a small repair done quickly."

Thomas E. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and good."

E.E.I. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt, honest, and perfect service"

Mike F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were available when I needed repairs. They were prompt and fixed a second item on the car for a nominal fee."

G.G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and have been able to handle the diverse vehicles that we have sent to them."

Kathy G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very honest and polite people."

Walter G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I loved their professionalism, customer service, and courtesy. They took excellent care of my car."

Tom G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing, delivered what they promised, and did a good job."

Nola H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are fair and very forward thinking."

Charles J. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workmanship and their courtesy"

Automotive J. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly and prompt service"

Elisa J. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and explained the problem that I had very clearly."

A.J. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Nice, honest, and friendly"

Jody K. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service, they remembered my name and knew my car when I arrived."

Lamri K. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service, they were courteous, and they explained things very well. They always followed up with phone calls and did everything that needed to be done. He would loan me his car if I needed it, and the billing was very clear."

Jai W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We were happy with their service."

Karen K. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their overall knowledge, courtesy, and they pointed things out on my car."

Mike L. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest."

Ann M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, and they helped us out in an emergency. They were really great."

Louise L. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, knowledge of automobiles, and the quick turnaround time"

Glenn M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provided old fashioned customer service. They also provide pick-up and drop-off service and cater to the needs of their customer."

Robert M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do quality work, they are courteous, and charge fair prices. They always have my car ready on time."

Sherrald M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly, honest, hard working, and my car is always fixed when I pick it up."

Philip M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I enjoyed their personal service, and it cost less than anticipated when it was completed."

Lynn M. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service was very personal, and they gave us a fair price. They were fantastic."

Stan P. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the work, and that they were totally professional. The service that they provided was better than the dealer. I was totally satisfied."

Jackson R. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were wonderful."

Mantegna S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the way he conducted business. They were fair and followed through on everything."

S.R.F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are great to work with."

Martin S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very helpful and informative."

Nazan S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very good at paying attention to the customer. Their prices are good, and they are knowledgeable. They provide pick-up and drop-off services."

Joana S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave us a loaner car to use, and they were nice to deal with. The car was ready when promised."

Dana S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good prices and do good work."

Pamela S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did such a good job."

Laurie S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reliable and trustworthy"

Garage S. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, courteous, and thorough."

Angel T. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, reliable, and I love them."

Robert T. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service"

Michael V. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable."

David W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very sincere and straightforward. They give me the facts about the job and allow me to choose if I want the work done."

Earl W. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their problem solving and personal attention"

Melodi Z. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They called back when they said they would. They came out, picked up my car, and brought it back. They were excellent."

Katy F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their responsiveness and communication. They responded to my emails quickly and were always available."

Ann G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very nice and honest."

Steven G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their integrity. They communicated the problems with clarity and then made the appropriate repairs. Their pricing is fair, and they explain everything that they charge for."

Andrea V. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their honesty and thoroughness. They are the best."

Michael P. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient and communicate well."

K.R. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and straightforward when responding to clients."

Kim G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Price"

Chris J. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick."

Akli A. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything"

Linda B. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough and conscientious."

Steve C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The ability to talk to the owner with any problems that we had"

Ray C. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and fixed everything right away."

Dan D. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and have a great service."

Craig F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work, price, and honesty"

Charles F. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, punctual, and informative."

Elaine G. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was very happy with the service, and the people were very nice."

Amanda H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is honest and nice."

Rebecca H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quick service and reasonable pricing"

Cathy H. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were ethical, compassionate, and went above and beyond. I also liked the fact that they were family owned."

Mark I. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service, and they listened to what I had to say. They were very professional and responsive."

Aimee J. Verified Collie Autoworks Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were competent, and they fit me into their schedule. They were honest, and their prices were very good. "

Joyce L. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think they are absolutely knowledgeable and fair. They've worked on my older Mercedes for some time now, and I've seen them grow into a great company through their knowledge and the fair treatment of their customers."

"I think what I like best is how personable they are."

Michael D. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do great work, and they are good people. "

"They are very knowledgeable and very personable."

Owen D. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are a good company and they offer good customer service."

"Their customer service and the quality of their work"

Vera H. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"The customer service, and they are very punctual. They do what they say they are going to do."

Patrick H. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The owners are good people. They have good customer service, and they offer better prices than the dealers for repairs and parts. I have been using them for about three years."

Robert G. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their friendly attitude, I have used them for about two years."

Claire M. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The Collies"

Andrew H. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very honest. That is very important in auto mechanics. I have used them several times."

Scott H. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do quality work, and they are very personable."

Theo S. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We are satisfied. We will use them again. We have been using them for the last three years."

Norma A. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they are friendly, they take their time to diagnose what's wrong, and they do fine work. I have been using them for about two years."

Brian M. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be very genuine and knowledgeable."

John R. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a pretty good job on my car."

Terry I. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service"

Adonia L. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service"

Carlo O. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had a prompt turnaround time. Their mechanics are very knowledgeable in what they do."

Keith G. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought the people were professional. The price was fair. My car ran fine when I got it back. "

Klaus C. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt."

Debra B. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to care about their customer's personal needs and were nice people."

Carole d. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Anja E. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their personable and friendly service"

Richard G. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal attention and quick to fix"

Richard M. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked Darren. He was very personable and seemed to have an answer for everything, and it worked. He did a great job listening."

Henry P. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing."

Bill P. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good service and good people"

Victoria R. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people that work there are really nice. They are always willing to pick me up or drop me off at work. They also show me things that I can do to save money."

Courtney P. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very personable, friendly, and explained things well."

Harry M. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He's a nice guy."

Allen C. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest, provided sound advice, courteous, helpful, and trustworthy."

Kari S. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism and thoroughness."

Stan C. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and accommodating on short notice. They were able to diagnose and fix problems with a quick turnaround. They are very approachable and have genuine care for their customers."

Tula C. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were nice, helpful, and knowledgeable."

Terry I. Verified Collie Autoworks Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personalized service"

Brian C. Verified Collie Autoworks Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Good people and a friendly service"

"I have an older Mercedes. He knows Mercedes and not many people know them anymore."

Bryn D. Verified Collie Autoworks Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The fact that they are a nice young couple who are starting out."

Rick P. Verified Collie Autoworks Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be very honest."

Michael W. Verified Collie Autoworks Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the people that operated the business."

Richard A. Verified Collie Autoworks Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Competent mechanics"

Alex N. Verified Collie Autoworks Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They completed everything as promised. "

Jackson M. Verified Collie Autoworks Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:

"I don't feel comfortable answering that question at this time."

"Until this most recent experience I had always thought they were honest and had integrity."

Elizabeth P. Verified Collie Autoworks Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They were able to help me with the diagnostic on really short notice."