Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
November 2012
We declare that Bell Products, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1938
(707) 654-4190

Bell Products’ staff is dedicated to helping clients with their HVAC needs.

Bell Products, Inc. provides a wide range of HVAC services for residential and commercial clients throughout the Greater Bay Area. In addition to installing, repairing, and maintaining all types of heating and air conditioning systems (including energy-efficient options like radiant heat), the company holds various specialty licenses that allow it to custom-fabricate sheet metal, install and repair piping for plumbing systems, and more.

Owners Paul Irwin and Stan Foltz credit Bell Products’ customer-oriented business approach for its six-plus decades of success. “Our founder, Joe Bell, believed in the importance of creating lifelong relationships with customers, and we’re proud to maintain that legacy,” says Mr. Irwin. “We’re truly a customer-driven company, so we treat every project like it was our own and strive to make our clients happy throughout every step of the process.”

Bell Products strives to maximize convenience for its customers by providing 24/7 emergency repair services and offering various extended warranties that are customized to meet their specific heating and cooling needs. “Our comprehensive warranties ensure our customers will enjoy a lifetime of trouble-free service and operation,” says Mr. Foltz. “If there’s ever a problem with one of our heating or air conditioning systems, we’ll make it right.”

Company Philosophy

“We’ve built our business based on honesty and integrity, and that’s exactly how we treat our clients. We approach every project with a ‘can do’ attitude and utilize our expertise to improve each customer’s indoor air quality as much as possible.”

Serving the Greater Bay Area

Central Heat & Air
Duct Cleaning
Radiant Floor Heating
Indoor Air Quality
Preventive Maintenance
Residential & Commercial
Sheet Metal & Custom Metal Fabrication

All Makes & Models

Comparative Summary

Few HVAC companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim more than 65 years of industry experience, but that’s exactly the case for Bell Products, Inc. “We’ve been producing the highest quality installations in the heating and air conditioning field since 1945, so our...

Frequently Asked Questions

Q: What kind of HVAC equipment do you work on?
A: "We can repair or replace all makes and models of HVAC equipment. "
Q: How much does it cost to get an estimate for an equipment replacement?
A: "We offer free estimates for all installations. In addition, we offer free technical advice over the phone with a trained field technician. "
Q: Do you offer any warranties?
A: "We offer a 100 percent satisfaction guarantee on all the work we perform. We live and work in this community, so if you’re unhappy for any reason, we’ll do whatever it takes to make it right. "

Industry Info

Educate yourself when choosing an HVAC contractor, but also trust the industry’s technology.
The HVAC industry has changed considerably over the last several decades—as technology has become more complex, consumer information has grown considerably to keep pace. Simply put, today’s furnaces and air conditioning units operate...
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Bell Products, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1938
Continuously qualified since November 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bill J. Verified Customer Name
"They know what they are doing."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Bell Products, Inc.
(707) 654-4190
DCID7072551811

Mon – Fri: 8am – 5pm

Serving the Greater Bay Area

Paul Irwin, Stan Foltz, Jeff Alcayaga, Gary Awai, Owners
30+
100
171534
Liability Insurance, Workers' Compensation
American Society of Heating, Mechanical Contractors Association of America (MCAA), Refrigerating and Air-Conditioning Engineers (ASHRAE), Sheet Metal and Air Conditioning Contractors' National Association (SMACNA)
Cal OSHA Safety Award (2005-2013), SMACNA Safety Award (2001/2005/2009/2010)
1945
Central Heat & Air, Duct Cleaning, Radiant Floor Heating, Indoor Air Quality, Preventive Maintenance, Residential & Commercial, Sheet Metal & Custom Metal Fabrication
All Makes & Models
4,000
Commercial, Industrial, Residential
Manufacturers' Warranties on Products

Photo & Video Gallery

Survey Responses For

Bell Products, Inc.

Bell Products, Inc.: Average 9.3 out of 10 based on 175 unique customer surveys of customer satisfaction.
Bill J. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have well-trained, union guys."

"They know what they are doing."

Bob H. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell another consumer to use them. They're competent, upfront, and reliable."

"I liked that they were quick to come and do the job. They had the proper tools to get the job done, and they did a thorough job."

Brett V. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great. They were on time. They did what they said they would do, and they're honest."

"Convenience"

Christy A. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been very satisfied."

"They came out once on Christmas Eve and fixed my furnace."

Connie H. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Consistent and reliable"

"They seem very knowledgeable and responsive."

Patricia D. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm satisfied with their work."

"Very professional gentlemen who came here, I trusted their work."

Dave F. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Honest and reliable"

"They always pick up the phone when you call. They communicate well and answer our questions. They always come out and do a good job."

David M. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work, they're on time, and their performance is top-notch. Throughout the last 25 years, they have replaced a water heater, a furnace, and installed an air conditioning unit. They have done the regular maintenance for everything along the way as well. I'm quite satisfied with every job that I've ever hired them to do."

"I like the quality of the work that they do, and the quality of the products that they use."

Davis S. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good quality"

"The quality and the price"

Elizabeth H. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do the job, and they do it right."

"Their prompt response after the earthquake made me feel less scared about the condition of my house. They have it all together. Even the office staff is getting it right. They relay messages well. The service people are clean and very polite. My furnace and water heater are very hard to get to, but they never make comments or complain. When I call, they come quickly and examine everything. After the earthquake, they came to inspect my furnace and realized that my hot water heater had become disconnected and carbon monoxide was leaking into the house. They took care of that for me. When I needed a new furnace, I went with Bell, because I knew they wouldn't cheat me and sell me a piece of junk. I've never had a problem with them."

Gary M. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a good, reliable service."

"They're knowledgeable, professional, and helpful. I like how after the work is completed, they follow-up via telephone to make sure everything is still to my satisfaction."

Glenda A. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job."

"They were consistent. They did what they said they would do. They were friendly and answered all our questions. Every time I've seen them, they are good."

Greg A. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are skilled technicians, and they respond quickly. They were expensive but worth it. "

"They have always sent the same technician to our house for years now."

Jim M. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They stand behind their work. When somebody asks me if I know of any reliable HVAC contractors, I tell them to call Bell Products."

"I like working with Glen. He's honest, professional, personable, and knowledgeable. I have confidence in his work. He does a thorough job and explains everything I need to know."

Jon H. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They're honest, and they show up on time."

Karen N. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them."

"They're timely and competent."

Kathy N. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're fast, responsive, and they have reasonable pricing."

"I like the technician who came out, David. He was honest, knowledgeable, and courteous."

Kerry F. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I will definitely use them again if I need their services."

"They were personable, on time, and knowledgeable."

Mary D. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them."

"They're timely. They can usually get me an appointment within the same day of me requesting their services. I can depend on them, and I know they won't upsell me."

Matt D. Verified Bell Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them. Everyone in Napa uses them."

"They're on time and do the job right. They're expensive, but they're the best."