DIAMOND CERTIFIED COMPANY REPORT
BB & B Builders Inc.
(415) 523-5725
(415) 523-5740
BB & B Builders recently completed this project at Casa Madrona Hotel in Sausalito.
BB & B Builders Inc. provides comprehensive planning, design and construction services for residential and commercial building projects throughout the Bay Area. In addition to working on everything from custom homes to hotels, schools and wineries, the fourth-generation Marin company works closely with architects, engineers, and interior decorators and designers to handle clients’ pre-construction design needs.
Vice President Jason Guillory says BB & B Builders’ ability to handle every step of its clients’ building projects gives the company a distinct advantage over its competition. “We have everything that’s necessary to complete a project from the ground up, including drywallers, painters, carpenters, electricians, plumbers and roofers. Whatever a job calls for, we’re prepared to efficiently handle it.”
As part of its customer-oriented business approach, BB & B Builders provides every project with in-depth plans and proposals that include 3-D designs, plan views, elevations and sections. “We like to give as much information as possible for the job at hand,” explains President Rob Buckle. “By making our proposals clear and descriptive, we ensure our clients know exactly what to expect.”
Company Philosophy
“We strive to fulfill all our customers’ building needs by utilizing our many resources and excellent teamwork to provide high-quality results at competitive prices. We’re very particular about making sure every job is done safely and correctly, and we believe in the importance of being honest and reliable throughout every step of the construction process.”
Serving the Bay Area
Planning, Design & Construction Services
Custom Homes
Multi-Family Housing
Residential Facilities
Hotels, Schools, Churches,
Restaurants, Wineries, Commercial
Tenant Improvements
3-D Designs
Comparative Summary
Few construction companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim a trio of owners who have more than 60 years of combined industry experience, but that’s exactly the case for BB & B Builders Inc. “Our vast amount of experience and diversity of building trade knowledge really...
Frequently Asked Questions
Q: Do you limit your services to specific types of projects?
A: "No, we work on projects of all types and sizes. Most of our contracts are for jobs around $20,000, but we’ll definitely work on larger or smaller projects, too.
"
Q: How much will my project cost?
A: "That depends on numerous factors, including the type and scope of work, outside costs that are imposed by permitting and code restrictions, and plans drawn by architects or engineers. We’ll walk you through all these potential costs be...
Q: Does my project require a building permit? Can it be done within the building code?
A: "We have a lot of experience with the permitting process in localities throughout the Bay Area, so we can help you determine the specifics of your building permit and alert you if your project runs into potential setbacks or restrictions....
Findings based on statistically reliable research from 15 surveys
Customer Satisfaction
Company Credentials
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
100%
n = 15
Diamond Certified Qualification
Based on 15 customer surveys, we declare
BB & B Builders Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1824
Continuously qualified since February 2012.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
I.R. Verified Customer Name
"They're very personable, and they follow through with what they say they're going do. They're a really great company to work with."
Research conducted by American Ratings Corporation. Ratings Methodology
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Survey Responses For
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BB & B Builders Inc.: based on 15 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
I.R. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're great, a personable company that has creative solutions to problems."
"They're very personable, and they follow through with what they say they're going do. They're a really great company to work with."T.C. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"An all around good contractor"
"I've used them on several occasions. They were always very responsive, very personable, and they attended to my needs. They were the mall's preferred contractor for doing work on the pavers."Herb A. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He did gardening work for me. He was very responsible and punctual."
"He was on time and reasonable."Janet P. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very helpful and easy to discuss things with."
"Easy to work with"Lee B. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're very conscientious. You don"
"I've used Rob for a long time. He's been very good. He's a nice guy. He works very hard, and his business is personal. They do a nice job."Mark P. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're conscientious, knowledgeable, and eager to provide good service."
"Their commitment to customer satisfaction, they were great. "Evan A. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I found them very forthright, honest, and trustworthy. "
"The fact that the process was smooth, when I had them come over to see what was needed, they showed up on time and gave me a proposal. The job was completed on time as agreed."Elijah D. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are always on time and very thorough. They explain things, and they find ways to save you money if they can."
"They came out several times and made suggestions. They really tried to understand our situation. Then, they made several different recommendations on ways to achieve what we wanted and gave us the corresponding price for doing each of the different options."Candace K. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're very personable and reliable as far as showing up on time. Rob Buckle's father is also a builder. He also consults on the job, which I liked. The apple didn't fall far from the tree."
"I really liked their general demeanor. It can be intrusive to have someone in your home. It meant a lot to me that they were friendly, cordial, and considerate. I feel these are important attributes for someone working in your home."Fred W. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do good work. It's on budget and on time."
"They come up with creative solutions."Jon H. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They show up and give you an honest price. They don"
"They're fantastic. They have a lot of good work at my house. They're on time, honest, and dedicated. They do what they say they will do. They're excellent."Morton K. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I have recommended them. I appreciated that they were honest and reliable."
"He took the time to make sure that I understood what was going on and why they were doing what they were doing."A.C.S.I. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"If you want someone who will look out for your interest, who is honest and trustworthy, and will give you good dollar value for their work, you can count on these guys."
"They're great guys. They totally take care of business. They're very quick and efficient. Their communication is very good. They're prompt and reliable. I used them years ago when they were a young company. They did what they said they would do. The quality was good, and their prices were very reasonable. Also, they look out for your interests. You can give them a key to go in and take care of the job and not worry about the safety of your building or your belongings. You can trust them."P.B. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did work for one of our main clients who was extremely particular who has used BB & B more than once."
"They're good. We've used them before, and we would use them again."Sophie K. Verified BB & B Builders Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Their price was reasonable, and they were pretty nice guys."
"They were very pleasant, and their price was reasonable."
