Independently Rated Highest in Quality
S i x t h
Consecutive Year
Originally Earned:
November 2011
We declare that Alltek Restoration, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1786
(925) 338-1722
(510) 493-7966

Alltek Restoration, Inc. (formerly known as Easton Construction Group, Inc.; Lic. 909197) provides fire, water, smoke, and storm damage restoration and reconstruction services for residential and commercial clients throughout Northern and Central California. In addition to its wide range of restoration services, the company performs renovations, remodels, tenant improvements, new construction, and seismic and structural retrofits.

CEO Andrew Easton is a third-generation contractor who started his construction career building spec homes, which allowed him to develop a comprehensive understanding of every aspect of the building process. “I learned how to build a house from the foundation to the roof,” he explains. “That type of in-depth knowledge really benefits our clients because they know they can trust us to handle their construction projects from start to finish.”

Alltek Restoration emphasizes the importance of providing personalized service throughout every phase of every project, from carefully explaining contracts to creating detailed timelines so clients can closely follow all work to be performed. “We never look at our clients as claim numbers or purchase orders,” says Mr. Easton. “Instead, we focus on getting to know them and determining their goals so we can meet and exceed their expectations.”

Company Philosophy

“We believe in treating every client as an individual, and as such, we make their complete satisfaction our primary goal. We value and expect quality, efficiency, punctuality, cleanliness and courtesy in everything we do. Ultimately, our clients’ project interests are our top priority.”

Serving Northern and Central California, including Alameda, Contra Costa, Marin, Merced, Napa, Sacramento, San Francisco, San Joaquin and San Mateo

Restoration
Reconstruction
Renovations
Tenant Improvements
New Construction

Comparative Summary

Contracting firms are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Alltek Restoration, Inc. sets itself apart by specializing in an aspect of the industry that few contractors are qualified to handle: damage restoration and...

Frequently Asked Questions

Q: How long does the restoration process take to complete?
A: "It depends on the type and extent of the damage. When we show up, we’ll help you understand exactly what it will take to restore your home or business, from submitting your insurance claim to addressing mortgage company concerns to providing...
Q: How much training do your employees have?
A: "All our reconstruction employees are equipped and trained to the journeyman level, and most are certified in water and fire damage restoration. We maintain a ratio of one apprentice to three journeymen, so you can be assured you’ll receive h...
Q: Do I need to submit an insurance claim before hiring a contractor?
A: "Yes, and that’s for your own protection. If you sign a contract or give instructions to a contractor before submitting a claim, there’s a risk that the insurance company won’t pay for all the contractor’s fees. It’s still a good idea to talk...

Industry Info

When dealing with property damage caused by fire or water, it’s important to understand the difference between restoration and renovation.
The words “restoration” and “renovation” mean completely different things in the construction industry. Restoration is the cleaning and mitigation of further damage to a property—for example, a water restoration technician can extract water from the...
Findings based on statistically reliable research from 54 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 54

Diamond Certified Qualification

Based on 54 customer surveys, we declare
Alltek Restoration, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1786
Continuously qualified since November 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Ed V. Verified Customer Name
"Their sincerity, their workmanship, and how they stuck to their time"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Alltek Restoration, Inc.
(925) 338-1722
(510) 493-7966
DCID9257327208

Mon – Fri: 8:30am – 5pm
24/7 Emergency Service

Serving Northern and Central California, including Alameda, Contra Costa, Marin, Merced, Napa, Sacramento, San Francisco, San Joaquin and San Mateo

Andrew Easton, CEO
22
20
986556
Liability Insurance, Workers' Compensation
2001
Restoration, Reconstruction, Renovations, Tenant Improvements, New Construction
60
Commercial and Industrial Properties, Medical, Residential, Retail Centers
5-Year Warranty on Workmanship, Manufacturers' Warranties on Products

Photo & Video Gallery

Survey Responses For

Alltek Restoration, Inc.

Alltek Restoration, Inc.: Average 9.3 out of 10 based on 54 unique customer surveys of customer satisfaction.
Ed V. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are quality construction and honest people."

"Their sincerity, their workmanship, and how they stuck to their time"

Keith J. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They work with you, and they try to help you achieve your dream. They did a great job."

"Their quality and professionalism"

Jackson K. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They responded to an emergency that we had in a prompt fashion over the weekend. We had two trees that fell on our house. They introduced a subcontractor who looked over the damage, and they brought in people who cleaned it up and covered the roof during the night. They did a good job in getting our house back to its original state. "

"Their responsiveness and their knowledge, I was assured that everything was done properly. It was very good. We were happy with what they did, and the county was happy that they did everything properly."

Ben W. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They ran the project really well, and they delivered everything that they said they would."

"The owner, Andrew, is really clear."

Brenda N. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional, dependable, and they excellent with following through and helping you through the process. I had water damage, and they were good about working with the insurance company."

"They really helped in walking me through working with the insurance company. That was the first time I had to deal with them."

Donna I. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were all around great, except they were expensive. It was an insurance claim, and their prices were higher than I would have paid if I had been paying for it myself. They left their key hanging on the pipe, so it would be nice if they could come and get that."

"The communication was great. Andrew was very charming, informative, and helpful. I liked him very much."

Jacqueline S. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"What I liked best was that they were responsive, and I didn't get delayed. They didn't give any excuses or anything like that. They were responsive in a very timely manner."

"They were close, and when they said they would be somewhere at a certain time, they were."

Jeff K. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable"

"They seemed to be very knowledgeable, and they understood what needed to be done, in terms of what repairs were required."

Richard R. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, they know what they're doing, and they have a very good crew working for them."

"They did the job, they did it well, and they did it on time. They're a very diligent company."

Nancy A. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The quality of work was just super, and it was great that they had a clean work area. It was wonderful. We were very pleased with everything."

"They were so cordial. They took us on a tour and explained everything. They were timely. They did everything right. I was very impressed."

J.R.S. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional."

"They did wonderful work."

Alexis A. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Impeccable service, the quality of their work, and they are very thorough and very conscientious."

"The prompt response to all of my questions, they were on top of everything. "

Jackson K. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"A huge tree, 6 feet in diameter, fell on our house during a storm on a Sunday. Mr. Easton came within one hour of my call and began taking care of getting all aspects of the damage done. They coordinated and supervised the tree being removed so that it would not cause further damage. They worked with the other contractors and the insurance company. I would highly recommend them."

"Mr. Easton dealt with all of the aspects of every detail, from the contractors to the insurance company. He took time to explain everything throughout the process."

Barbara M. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job, and they were on time."

"They were very friendly."

Barbara S. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"When I first met them, I felt comfortable. I felt that they were trustworthy. I had no problem leaving them in my home. The service was just fabulous."

"They kept me in the loop as the project was going. I'm very happy that I found them."

Christine Q. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andrew Easton is wonderful to work with. He has great communication skills when it comes to explaining what to expect, and he takes a lot of pride in his work."

"Mr. Easton"

Esteban R. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional. They like to work with their customers. They listen to their customers, and they're on time."

"They listen to their customers."

Frank C. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would like to say that they did an excellent work, they were very fast, and they were always on time. "

"I liked that they did an excellent work and that they were on time."

Fred P. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andrew is a good guy. He cares about the job. He is honest, and he is always right about most things."

"He's a good guy. He knows what he is doing. He's a good person. He has it together."

Gloria C. Verified Alltek Restoration, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very customer oriented. The quality of their work is unbelievable. It's nice when you find someone that you can trust in the industry."

"I like that they worked on a time frame. They followed through on the time frame as discussed. Their work is clean and high in quality. I was pretty satisfied with their work."