Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
December 2007
We declare that Alameda Auto Care Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1190
(510) 394-4966
2405 Eagle Avenue
Alameda, CA 94501

Alameda Auto Care Center offers a full range of services and repairs to Alameda County drivers, including basic oil changes, tune-ups, scheduled maintenance, electrical components, air conditioning systems and brakes. The AAA-approved facility also handles body work and smog certification.

Owner David Chau has more than 20 years’ experience in the automotive industry, doing everything from advanced mechanical work to supervising entire service departments. He owned a successful service station in San Leandro prior to taking over operations of Alameda Auto Care Center in 2003. Mr. Chau says his company operates under the principles of honesty and communication.

To ensure dealership-quality repairs, Alameda Auto Care only uses factory-specified parts and high quality paints. Mr. Chau says his ASE-certified technicians use their training in advanced repair techniques to effectively restore vehicles to their pre-accident conditions. For customers’ convenience, the company also offers a complimentary shuttle service for local transportation.

Company Philosophy

“Many automotive shops are equal when it comes to their ability to fix cars, but we stand out because of how we treat our customers. They’re like friends and family to us, and we’ll go out of our way to keep things convenient and affordable for them. If we treat people the way we like to be treated, everyone ends up happy.”

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Body Work
Brakes
Electrical Systems Work
Local Shuttle Service
Maintenance & Repair
Smog Certification
Engine Repair
Air Conditioning

AC Delco
AC Delco

Comparative Summary

Alameda Auto Care Center likes to go the extra mile for its customers—literally and figuratively. “If a customer’s car has a dead battery in their carport or garage, we’ll bring the charger to their house, hook it up and charge the battery,” says owner David Chau. “We’re always willing to drop off a customer at work. And if they aren’t able to bring their car in, we can go as far as 30 miles to...
Read more »

Frequently Asked Questions

Q: What do you charge to troubleshoot and diagnose a car?
A: "We only charge for one hour, even if it takes longer to determine a diagnosis."
Q: What type of warranty do you offer?
A: "Our warranty policy is 12 months or 12,000 miles. Within a distance of 25 miles, we’ll provide towing to bring your car back to our shop for repair. If the vehicle is outside of the 25-mile range, we have arrangements with a company th...
Q: Can you do some of the work that’s covered by various extended warranties?
A: "Yes."
Read more »

Map

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Industry Info

When considering an auto repair shop, look for experience, reliability, honesty, and good communication skills.
Find out how long the company has been in business. You may want to check to see if they’re a member of the Better Business Bureau. You can get information from the BAR (Bureau of Auto Repair) website, such as verification of license as well...
Read more »
Findings based on statistically reliable research from 176 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 176

Diamond Certified Qualification

Based on 176 customer surveys, we declare
Alameda Auto Care Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 1190
Continuously qualified since December 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alonzo M. Verified Customer Name
"The service, they treat me like a friend."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Alameda Auto Care Center
http://www.alamedaautocarectr.com
2405 Eagle Avenue
Alameda, CA 94501
(510) 394-4966
(510) 865-2829 fax
DCID5108657872

Mon - Fri: 8am - 5:30pm Sat: 9am - 3pm

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

David Chau and Andy Chau
20
ASE Certified
229072
Liability Insurance, Worker's Compensation
ACDelco Total Service Support Program, Better Business Bureau
2003
All Types of Auto Maintenance, Repair and Service, Brakes, Engine Repair, Computer Control, Smog Certification, Electrical Work, Air Conditioning
AC Delco
All
12-Months/12K Miles
Alameda Auto Repair

Survey Responses For

Alameda Auto Care Center

Alameda Auto Care Center: Average 9.1 out of 10 based on 176 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Alonzo M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go there."

"The service, they treat me like a friend."

Bob B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good rates, good service, and very quick"

"Good rates, good service, and they are quick."

Christopher L. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable, efficient, and very affordable"

"The personal service"

Cynthia D. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Personal service"

"Reliable"

Erika H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are all around great people, and their service is great. They don't overcharge you, and if they need to work with you on pricing, they will."

"They remember my name, and I have never found a mechanic before who really worked with me."

George C. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable and reasonable."

"Whatever I need, they are very attentive. I have been very satisfied with what they do."

James M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Integrity, trust, quality, and the service is impeccable."

"I have used them for over 30 years. They are friendly, cordial, and they get you in and out quickly. They never do any work without your authorization."

Karl B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they have very able people in there, and they are very congenial. I feel that their assessment of things has always been fair. I would not hesitate to recommend them to anyone."

"I can trust them."

Margit S. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go there and let them work on your car, because they have excellent service and good quality."

"I like their work, their service, and David was very polite and very professional."

Norma W. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very decent and caring."

"Good people, thoughtful, and very helpful"

Ramon N. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great service and reasonable prices"

"Great service and reasonable prices"

Rees J. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is honest."

"He fixes little things and doesn't charge you. If you have a problem, you go to him and he fixes it and sends you on your way until next time."

Stephanie A. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They helped me out when I needed them."

"Their helpfulness and the quality of their work"

Tom J. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good, and I tell people that they do a good job."

"Their service and how they take care of their customers"

Vick P. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"I am satisfied with the way they fixed my car."

Alice K. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just so nice and they really know what they are doing. I've been using them for a while now. I have great faith in them."

Bob L. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable and close by. They get the job done."

Brandon L. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for many years. They are at the top of the line and they are honest. They know what they are doing. I can depend on them."

Craig G. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their service and the people. They do great work. They're straightforward and helpful. I can depend on them every time."

Ingrid M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The price they charged me matched what they said it would be. I thought they had very good service. They seemed very honest and the work they did on my car was very good."

Janice O. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and friendly. They informed me upfront about what I needed and what I could do. I had to bring the car back three times because we kind of opened a can of worms. They worked around my schedule and my budget and everything was taken care of."

Jessie W. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very honest with me and very accommodating."

Kristy M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their pricing was good. Once the part they ordered came in, they fixed it quickly."

Mary B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner explained stuff to me. I felt that he was honest."

Monica H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They give me information. They are honest, reasonably priced, and they have a good reputation. I was highly satisfied with them."

Tim K. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their truthfulness, they are always straight with me. They tell me what they can and can't do. They don't try to sell me things that I don't need. "

Vicki H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest. They did what they said they were going to do. My husband and I took our truck in there a few times. Right after he passed away, I had some problems and I took it back to them. They took care of me. They didn't give me any run around. I was very impressed with them."

Joseph S. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The place may not look that nice, but the quality of the work is very good. The workers are very knowledgeable and helpful. They really care about their customers."

Arthur L. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a good and friendly service."

Howard J. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their pricing, and they get on it quickly."

Rene E. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are thorough and always friendly. They always take care of me. They only charge me for actual work and that is hard to find."

Brian P. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to fix the problem with my car."

Phil Y. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"People's personalities, and they maintain the same workers. It is a tightly run ship. The people are very nice."

Clair P. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seem to make time, and I don't need to call ahead. They do it quickly and they always call me to keep me informed."

Aaron H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Andy, David, and Fred, they look at things in a human sense and they charge a lot less than what you pay at the dealer. They are great people. They are very timely. They went above and beyond. They even picked me up at the BART station."

Roberto M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work. They are very good at taking care of the needs of the customer."

Ralph G. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good, the prices are reasonable, and they treat you well."

Jerridine D. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work."

Bradley W. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and efficient. The work they did was good."

Robert M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good quality work and they work quickly."

Julia H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, honest, and they did a great job."

Sharon S. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The speed in which I got in and out"

Louise C. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and very good about calling me back. Their prices were reasonable."

Lee R. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their service, and they treated me fairly."

Erika H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I usually don"

Yvonne H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have always been very honest and supportive. I"

Grace F. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, the best in the industry, and I recommend them to everyone."

Desmona A. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their expertise"

Susan E. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and practical."

Jim W. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I am a very loyal customer, because they do a great job."

Joseph H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timeliness, they really get the job done."

David N. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought that they were very efficient in diagnosing the problem that I had, and their estimates were very thorough. The work was completed when they said it would be."

Danna Y. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I came in with a problem, and they resolved it."

Alison H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they do a good job. I have taken my car to other places, but those shops have to do the job over and over. Alameda gets the job done the first time."

Gerald M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain what is going on, the price is good, and they keep excellent records. They even pick me up."

Marno B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their service. I took my car to them, and they fixed it."

Luis S. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and had good prices."

Barbara M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Compared to other auto garages, they have more integrity. One time it was something minor, and the technician offered a cheaper way of fixing it. I felt like they wouldn"

Jerry W. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty, integrity, and good work"

Jonathan H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have very good service and are trustworthy."

Berta M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is honest, sincere, and the prices are reasonable."

Rick Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work, and they are fair."

Gregory H. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I brought my car in the last time, I was going on a trip to Las Vegas, and he got it done quickly. I"

Sarah B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I"

Lisa K. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were all around good people."

James M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good people."

Samuel S. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They found the problem and fixed it right away."

Karl B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were straightforward and honest. I recommend them to anyone."

Joe N. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very honest."

Jesse V. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always really quick about getting stuff done."

Corine L. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating and friendly."

John W. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I"

John S. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice people, and they got the job done right."

Ricky Y. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Efficient and honest "

Robert M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reliable and did good work."

Anisa M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very prompt"

Daniel P. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service, and they know what they are doing."

Cynthia M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service and good mechanics"

Steve L. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good customer service"

George C. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal touch"

Daniel M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked with me and made it easy. They did good work. "

Myron M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were excellent."

Brandon L. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their location and their priorities"

Ramon E. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept my car for a month for me, but didn"

James R. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive, timely, and honest."

Kimball W. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and skilled."

Joyce B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service was great. They were helpful and did a great job."

Gerald M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them all the time. They are personable, have good employees, and do excellent work. I have a lot of confidence in them."

Ryan B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been going to them for awhile. They are honest, good people, and they know what the customer needs."

Russell C. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were convenient and honest. They run a good little outfit."

T.O.A. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are a professional group."

Gerald M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are great, and the rebuilt engine is wonderful. They are a terrific shop."

Barry B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do and did it well. "

Dan M. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and got the job done quickly."

Bob B. Verified Alameda Auto Care Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and professional."

Gerald M. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"In addition to being good mechanics, they have a terrific paint shop."

"They do a good job. I have never had any mishaps with them."

Luke S. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The guy is honest and reasonable. He is all you want in a mechanic."

"He was able to work with my wife to figure out the problem. She brought it back a couple of times to figure out what the noise was, and he analyzed the issue without charging her for all of it."

Sharon G. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Reasonable prices"

"Reasonable price"

Audrey A. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are always available. They are very accommodating and they do the job right. I've been with them for a long time. They've always done everything I've asked them to do. They are just very helpful and friendly."

Chris C. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They got me in and out quickly. They explained what they were doing and they gave me options for the repair. "

Dan M. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem really honest and upfront. They never push me to get work done that I don't need. They are good at giving me accurate estimates of how much money it will cost and how long it will take."

David L. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the personal attention and the convenience. I don't worry about them taking advantage of me or my wife when we go in. They are very straightforward and upfront with us."

Francisco P. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked on my older Corvette Sting Ray. They were able to find the problem right away and fix it the first time. I'd spent a lot of money taking it to other shops that couldn't get it right. They were friendly and on time. They really knew what they were dong. I've retired and moved to Hawaii. I wish I could find a shop here that treated me like that and is as good as they are."

Lisa T. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We have been very happy doing business with them. They are knowledgeable and helpful. When we talk to them, they listen."

Sarah C. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I went to them once when my car died. It turned out to be something small. My battery was dead. They took care of me right away and I was able to get home."

Warren D. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are close by and convenient. It's fairly easy to get in for an appointment when I need one. They do a good job."

Jack R. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are speedy and they do good work."

Michael R. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are cheaper than the Toyota dealer, but they do the same quality work."

May J. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they provide good value for the work they do."

Shayne F. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I feel that they are honest and trustworthy. I am not being taken advantage of. They are very concerned about the quality of the work."

Howard K. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Just that they are conveniently located"

Cheryl B. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The prices were reasonable, and his mechanics were thorough."

Bobby B. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest, and I was thoroughly satisfied."

John S. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were straightforward and that's unusual. When I took my truck in, they were nice guys and did quality work."

Carlos S. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The promptness, when they said they would get it done, they did it."

Lawrance J. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They promised to finish at a certain time and they did. I had an emergency situation, and they took care of it. They even stayed late for me to pick up the car."

B.G. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and capable."

T.J. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I went to them with a problem, and they looked at it right away. They gave me good customer service."

Woody W. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were good, and the quality was great."

Terre B. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They can do everything, collision repair, painting, and electrical work. Their competition doesn"

Peter W. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have a convenient location, they are very honest, and I"

Norman W. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest and very precise as to when the vehicle would be ready."

Tim E. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fair with the cost."

David F. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest and told me what they were going to do, not to mention that they followed up very well."

Suzanne E. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were really fast and friendly. I liked their honesty."

Albert D. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest."

Mike B. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were straightforward, and the price was very close to the estimate they gave me."

Leonard E. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very nice and courteous."

Jing L. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick, very straightforward, and I also liked their honesty."

Tracy H. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The staff was very friendly."

Paul S. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were straightforward and consistent."

Grace L. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fast, helpful, and the price was good."

Jason C. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt with their service."

Ken P. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable, and Dave went way out of his way to help me. He took care of a major transmission problem for me while I was out of the country on business."

Jerridine D. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do good work, and it is guaranteed."

Glenn F. Verified Alameda Auto Care Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The fact that they are local"

Chuck B. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they analyze the problem and do the best they can to fix the problem."

"I like Dave. He is just a good guy, and he is down to earth. He knows what he is talking about."

Evelyn C. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are honest and pretty fast."

"I don't get the runaround, and they are honest."

James M. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are available and reliable."

"Their honesty, I have been using them for 20 years."

John C. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Good value"

"They are in Alameda, so I like their location."

William M. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Accommodating, capable, and responsive"

"The fact that they do not forget their customers"

David P. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They follow up and they explain things. They always try to do a good job and make sure that I am happy with their work."

Jean G. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They handled everything for my wife's car. She was very happy. They were honest and they always treated her well."

Shubha F. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and they tell me what they are doing. To me, they seem very honest. I feel that I can trust them."

Sandra P. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The customer service, they are nice people."

Jose R. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is a small shop and it is not like taking it to the dealer. It is more personable."

Dwayne M. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are fast and reliable."

Albert P. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They get the work done in a cost-effective manner. They do the work on time."

Joe Y. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service was okay."

Phyllis J. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They fixed my car. I have used them more than once."

Johannes V. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very clear and honest."

Paul A. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they said, on time and on budget."

Steven W. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done quickly and economically."

John J. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are prompt. They stay open later than other places and this is a benefit since I work in another county."

Sandra G. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very fair, honest, and fixed my car properly."

Steve H. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the attention to detail."

Anne B. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed trustworthy. They were less expensive than the dealerships."

Shayne F. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were fair. I will go back to them."

Kent L. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were professional and convenient."

Fred W. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were honest."

Raymond T. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They finished the work on time."

Anthony C. Verified Alameda Auto Care Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Availability and cost "

Carl N. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, the work is done on time, and they are very cooperative."

"They do very good quality work."

Hector C. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are within walking distance from my house. They are always very friendly."

Steven W. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I guess it would be the promptness of their service"

Gus P. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I think they are honest, friendly and competent."

Wendy V. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"As far as shops go, they are okay. The prices are good and the work is satisfactory."

Violet C. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It was their quick service, they fixed the car the next day."

Joan G. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They try to solve the problem right away and without extra charge."

Odale M. Verified Alameda Auto Care Center Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The staff was friendly. They did well on my previous visits."

Daryl L. Verified Alameda Auto Care Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Follow up"

Alan M. Verified Alameda Auto Care Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were knowledgeable and friendly."

Howard H. Verified Alameda Auto Care Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They are very experienced in the industry."

Elijah W. Verified Alameda Auto Care Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:

"They did a nice job on the body work and replacing the windshield, but they botched what should have been routine maintenance."

"David is very nice and very cordial. I got a new windshield, and they did a good job on my new fender."

Butch T. Verified Alameda Auto Care Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They were helpful and tried their best, even if it was not necessarily what I wanted."

Joseph W. Verified Alameda Auto Care Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"The prices were reasonable."