Advanced Auto Glass & Detail

Advanced Auto Glass & Detail: Average 8.9 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Alice B. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice, close by, and quick. They got me right in and out. They worked with my insurance. It was good all the way around."

Amy C. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were able to get the parts quickly, and they had great customer service. They got me in and out quickly. They were very pleasant. They were very nice."

April D. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner was there on site. He was overseeing everything and making sure everyone was satisfied."

Blaine L. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive, they gave me a good price, and they were knowledgeable."

Cami T. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was quick and easy. They were excellent."

Cash W. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The same day service"

Charles V. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very qualified, and they knew what they were doing. Everything worked out well."

Cheryl L. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good customer service, they are attentive and quick."

Chris L. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a pretty good job."

Chuck W. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, and they got things done the way I wanted them done. It was the only time I dealt with them. They provided a good service. "

Cindy P. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy they sent out was very knowledgeable. He took extra precautions to make sure he didn't make a mess or damage anything. He actually knew what he was doing."

Constance F. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are fast. They are reasonably priced, and they have nice customer service."

Dale J. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, I liked their friendliness, ease of operation, quickness, efficiency, and everything."

Dana F. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and quick."

Darcy P. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Easy to deal with, and they came to my place of business. I couldn"

David B. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick and done right"

David D. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, and I was referred by others. I have friends who have been there too."

D.T. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their friendly customer service"

Denise V. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got me in very quickly."

Diana L. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were able to fix the marks on my glass through my insurance company."

Dixie M. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was simple. There was not a lot of paperwork, their work was fine, and it was a handy location for us. They are nearby."

Donna M. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"This is my third or fourth windshield that they've put in. They seem to do their best. They do a good job, and they deliver on time. One time, one of the guys even drove me to an appointment, because I didn't have my car."

Douglas M. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Speed and price"

E.P. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work they did was very good as was their customer service. They were very friendly, and they answered all of my questions."

George A. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very fast, very good service, and good quality"

Glenn M. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I called, I was looking for someone who could replace the window. The person I spoke with was very knowledgeable, helpful, and made the process really easy for me. I felt good about the whole experience. It worked out really well. Everything worked out well, so I brought a family member there to fix their window too."

Herald W. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service was very prompt and very efficient."

Jane H. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They let me know that I could use my insurance to cover the work that they did. I didn't know that."

Janice T. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. I'd go back there in a heartbeat."

Jazmin J. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, and they didn't take long to fix my car. They were very friendly, and they did it quickly."

Jerry A. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and professional."

Jody V. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got me in the day that I called. It was a very prompt service, and they were very professional. They cleaned out the glass. They vacuumed out the car for me. They did a good job, and they did it on time. They also had a reasonable rate. They were great."

John T. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The prompt service and the price"

Judy S. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was quick. I didn't have a lot of time to deal with it. They got it done."

Karen D. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Easy and on time"

Kelly G. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good service, they were fast, polite, and professional."

Ken G. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner, I like his outlook on life and how he gives back to the community. I like that he has been in business for so long, through rough times, and he's a nice guy. "

Ken L. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick response, they got right back to me with a quote, and they scheduled my service quickly."

Kirk B. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism."

Lana C. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was efficient. They did a good job. Most importantly, they price matched the lowest rate I found, so that I didn't have to drive across town to get the service."

Leslie N. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be competent, and it was easy to bring my car in there and just get it done."

Lynn V. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought we got a pretty reasonable price."

Mark S. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They replaced my windshield."

Maury S. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done economically and quickly."

Miguel E. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they treated their customers. They try to schedule you the same day."

Nancy S. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The initial repair was not completed correctly or wasn't sufficient. When I called and reported it to the owner, he got me an appointment quickly, fixed it, and there was no extra charge."

Norman E. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a extra little spot on the window for free to make sure it wasn"

Pat A. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency, we were in and out, and we didn"

Patricia K. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything, and they were very professional about it. I knew what the prices were upfront."

Patricia R. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, quick, and we didn't have to wait too long. They were nice, polite, and cordial."

Paul E. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got us in really quickly. They offered a good price, and the owner was just very easy to work with. They were great."

Raphael K. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service, their representative told me what the problem was and was extremely nice and helpful. They also promised that they would fix it, and if I continued to have problems, I should bring the car back, and it would be fixed at no charge."

Rex B. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They took care of the whole thing for me. It was easy. They called me right back and took care of it. Everything worked out well."

Robert B. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My Volvo dealer recommended that I go to them."

Robert O. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were attentive to the questions and specific concerns that I had."

Sally R. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, honest, and very polite. They were nice."

Salvatore R. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they did a good job. I had no complaints."

Sandra M. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, the way they handled the whole thing. I liked their quote and their timely manner. They were just great."

Shane T. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and professional."

Sherman W. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice, professional, and efficient."

Steven N. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they handled themselves. I liked the way they explained everything and the way they do everything. I liked the way their product turned out. It was done quickly. I didn't have to sit there and wait. I had crashed my vehicle before, and they were the best place that I had ever been."

Terrence V. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did not have the right glass, but they went and got it while I was waiting."

Terrill M. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They took the time to talk to us. We really liked them. They not only do a good job, but they stand behind it."

Tim S. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick, efficient, fairly priced and exceptional work, they really knew what they were doing. I was very pleased with the results."

Tom W. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, fast, and they did a good job. They cleaned up. The glass is as good as new."

William F. Verified Advanced Auto Glass & Detail Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"What I like is that they do it the way it is supposed to be done, in a timely fashion. It costs what it was supposed to cost."

Ann D. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner. He was very nice, he offered me the lowest price, and he took care of it immediately. I needed it done immediately. He got me in and did it."

Bryce W. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail"

Frank T. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They took care of a special request."

G.G. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were really quick, they gave me a ride back to my house, and the car looked great."

Gino G. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They stuck to the time frame that they gave me. Everything, and their price was good."

Ian K. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were willing to match prices with other competitors. They gave me a good deal, and they were pretty competitive too. They were timely. Overall, they did good work. I'd say it was just pretty good service all the way around."

Joseph F. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they did the work promptly. They got me in and out of there quickly."

Leo S. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were upfront. They took time to find what the problem was."

Timothy P. Verified Advanced Auto Glass & Detail Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very knowledgeable, and they actually got the original manufactured parts."

Adam L. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed to do a good job."

Amanda P. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the way the people acted. They were all really nice. They listened to what I had to say, and they did it."

Bob H. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I just kind of dropped in, had my car painted, and the glass put back in. They were cool. They got me in and out. It was an easy place to be in that kind of situation. I left about an hour later. They did a good job."

Derek B. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy was pretty personable."

Duncan G. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They just worked with me on scheduling an appointment time. It was such a great experience."

Ken M. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are close by where I live."

Leonard R. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of their workmanship"

Lesley T. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their helpfulness, this was the first time this had happened, and they talked us through it. Their serviceman was helpful."

Paul A. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They gave me same day service."

Richard J. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had my vehicle ready before the time they estimated. They were prompt."

Robert S. Verified Advanced Auto Glass & Detail Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I guess it was fast and convenient."

Barbara S. Verified Advanced Auto Glass & Detail Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did the service."

Cheryl S. Verified Advanced Auto Glass & Detail Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were fast. "

Dan R. Verified Advanced Auto Glass & Detail Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were easy to deal with."

Dennis V. Verified Advanced Auto Glass & Detail Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were recommended by my insurance company."

John J. Verified Advanced Auto Glass & Detail Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They had what I wanted at that particular time, which not everybody did. He was upfront about everything. They also had a decent price. "

Cameron B. Verified Advanced Auto Glass & Detail Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

Walter M. Verified Advanced Auto Glass & Detail Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They did the job."

Cynthia S. Verified Advanced Auto Glass & Detail Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"It was all bad. "

Edith L. Verified Advanced Auto Glass & Detail Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I don't really know. "

Steve R. Verified Advanced Auto Glass & Detail Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They were prompt."

Linda D. Verified Advanced Auto Glass & Detail Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"The people at the counter were really nice."

John S. Verified Advanced Auto Glass & Detail Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"I like the people."

Diane L. Verified Advanced Auto Glass & Detail Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"I didn't like anything about them. "

L.G. Verified Advanced Auto Glass & Detail Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing "

Advanced Auto Glass & Detail

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