Why I Love, Love, Love My Local Hardware Store

<div class="article-entry"><p>Yes, I did a really stupid thing. I lost my car keys – INSIDE my house somewhere. After looking for them for two weeks with no luck, I gave up and zoomed down to my local hardware store to get a copy made of the one and ONLY key to my 1997 Infiniti i30.</p><p>This simple transaction made me love this local business even more than I did before. The young man not only made the key in minutes, but he also took some extra time to give me additional consumer advice. Here’s what he said:</p><p>#1. Try the new key ASAP. Try it in the ignition AND to unlock the door. He said, “If you have a problem, come right back and we’ll fix it.” Music to my ears.</p><p>#2. Do not lend the master key to anyone who’s borrowing your car. You want to make sure the master does not get lost.</p><p>#3. He reminded me to always make additional keys from the master in the future, not from the copy.</p><p>I love it when employees are well educated AND they take the time to educate me as well.</p><div class="og_rss_groups"></div></div>