The Pool Doctor in Diamond Certified Company Profile

The Pool Doctor - Diamond Certified Video Profile - video transcript

[Music] my name is Gary Heath and I'm the owner of the Pool Doctor uh we are a full service pool and spa repair and maintenance company we can do anything around a swimming pool or a spa as far as repair or maintenance the only thing we don't do is build new swimming pools we pull water samples from every single pool that we have on service we bring them into the shop we analyze them we rebalance the water to the correct balance for the summer season um to account for all the rain we've had um we will tear every single filter Down clean it inspect it uh reassemble it and um get it ready for the season we also do that with a lot of heaters we'll tear heaters down completely clean them put them back together test them make sure they're ready to go for the season so that when the customer does want to use their pool everything's ready to go we go do anything that we can to help our clients enjoy the backyard experience um we want the pools to be used we treat every pool as if it was our own pool in our own yard all of our guys treat the pools as if they were their own pools uh it's very valuable swimming is a great way to exercise it provides a lot of enjoyment and we want the pools on our service to be used that's when um they're the best uh one story that stands out we had a lady that was on service call A few years ago she didn't turn the pool heater on for her child's birthday until 2 days before the birthday the heater didn't work the heater needed to be replaced and so it was the day before a 3-day weekend and she wanted to know what we could do and we said look if you tell us right now now this instant that you want a new heater we'll go get it and we'll be at your house at 6:00 tomorrow morning we'll install that heater and have it ready to go for your kids's birthday she agreed and we did she's been on service for 5 years since then and uh everything's great the Pool Doctor exceptional Pool and Spa service since 1956 [Music]