Diamond Certified Video Reports

Optimum Cleaning Services in Diamond Certified Company Profile

Optimum Cleaning Services - Diamond Certified Video Profile - video transcript

Hi, my name is Jim. I'm the general manager of the Optimum Cleaning Services. We provide residential cleaning and commercial cleaning services. From the customer's perspective, I think the best thing we offer is we are very reliable. The company has been in business for 13 years, so we are here to stay. We provide insurance so that you don't have to worry about what if something breaks, what if something gets lost, all these things, we have the backup to cover whatever happens. For most of the cleaners in Optimal Cleaning Services, they have been with the company for more than 3 years. We actually have an extremely low turnover rate. As far as the employee goes, all the employees go through rigorous training, and they pride themselves being able to provide the service they do. For the training part, we go through a one-month training period. During that time, they not only have to go through on-job training, they also have to study the things they do. So, we want them to not only be able to do the work but also to think about the work they do. As a result, our cleaners are more conscious about surroundings. They not only just do the cleaning but also, in our customers' world, they will take care of their house. For any customers, the thing that they're afraid of is whether the cleaner is going to be there or not. For us, being able to make the schedule is very important. It's very high on the list of the things that we have to do. And I think that that's one of the things that sets us apart from many other local companies. For any customer who's looking for a reliable, dependable service, please call us. We have been in business for 13 years. We have professional cleaners who can do the job that you deserve. Thank you.