Horticultural Services, LTD in Diamond Certified Company Profile

Horticultural Services, LTD - Diamond Certified Video Profile - video transcript

[Music] hi my name is Chris Chapman and I'm the president of Horticultural Services we do probably about 50% residential work 50% commercial work our primary focus is tree preservation uh we do pruning view clearing we do Pest Control a lot of Consulting we do removals uh stump grinding yeah I'm a certified Arborist I'm also a Master Gardener with University un of California the crew that I'm working with now I've worked with since uh 2001 and that's what it comes down to have a great deal of trust for them the guys are trained according to ISA standards they emphasize certification and continuing education and raising Professional Standards communication is really really important when I come out to uh a job site and meet with a customer I listen to what they have to say and I give them recommendations and I write out a proposal and if we get the job we go over to the customer's house on time and we walk through the job the Forman the climbers the customer and myself and a answer any questions that might come up at that time and then the guys start the job and when the job's done I like to walk through the project with the customer again and make sure that they're satisfied what customers tend to be apprehensive about are safety issues they're primarily and you know I talked to them about Isa standards how we've been trained and this is how we operate and it tends to make them feel a little better Diamond certified is the next best thing to a personal referral the The Fear Factor that we were talking about earlier tends to tends to go away we try to be more attentive try to offer a better quality service to your particular needs you know the needs in your landscape [Music]