Diamond Certified Video Reports

A and P Moving, Inc. in Diamond Certified Company Profile

A and P Moving, Inc. - Diamond Certified Video Profile - video transcript

[Music] hi I'm Darcy Quinn I'm with a and P moving we're a family-run and operated moving company here in Marin County based in Novato we provide household and office moving and storage we also provide corporate household relocations for companies that offer moving as a hiring benefit by domestically or internationally and we also have a 20,000 square foot warehouse that facilitates document storage and then we also have certified on-site mobile shredding services throughout the Marin Sonoma and Napa counties we are professional we've been Better Business Bureau a plus rating since 1994 a CMS a pro mover we have also been awarded national customer experience awards it's a spire award given to us by beacons Van Lines for exceptional customer service there's only one award given each year for that eight of our employees have also received the X Factor award which is based on post move customer service feedback and that's an award from beacons Van Lines as well so we take a lot of pride in the customer experience 35% of our businesses referral and repeat so it's important for us to do a good job the first time a lot of people have last minute packing they're never ready when we show up it's okay and we understand that and our crews are flexible they're not going to be in a rush they're not going to force someone to do something they're not ready for and a lot of times we have to be pivoting and being flexible on that day because customers change their mind they add stuff and we just trying to have open dialogue to tell them it's all right we're going to work with you and make it work so if you are looking to do any kind of relocation whether it's household office moving or you're looking for some warehouse and distribution storage also packing materials packing services please definitely consider us our family owned and operated operating the companies 1990 and we feel we provide professional services at competitive pricing our goal is for a positive customer experience we feel we would be a great resource for you to trust in your move