Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Carpet and Upholstery Cleaning Companies Rated Highest in Quality and Helpful Expertise®?

You are the customer. If your goal is to choose a carpet and upholstery cleaning company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified contractor. Each has been rated Highest in Quality and Helpful Expertise® in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top rated carpet and upholstery cleaner and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large, random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top rated status.

3) Full Disclosure: By clicking the name of a company above, you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality and Helpful Expertise®–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified Resource eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

Read moreRead less

DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE San Mateo County – Carpet & Upholstery Cleaning CATEGORY

Rodrigo Bejar is co-owner of Heavenly Touch, a Diamond Certified company since 2003. He can be reached at (408) 782-4978 or by email.

Rodrigo Bejar

diamond certified contributor profile and expert article

Rodrigo Bejar: An Exceptional Touch

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — Rodrigo Bejar never planned to go into the carpet cleaning trade, but when an unexpected need arose at his family’s business, what started as a temporary fill-in led to a permanent profession. “My dad and brother-in-law started Heavenly Touch in 1995,” he recounts. “In 2004, while I was attending college, my brother-in-law was in a motorcycle accident. Besides being a family emergency, it left an immediate need for someone to cover his absence at the business. So, he went into the hospital on Sunday and I started on Monday.”

Having little prior experience in the industry, Rodrigo says the transition was intimidating, to say the least. “I had helped my brother-in-law here and there in the past, but it wasn’t anything that could prepare me for cleaning four or five houses a day.” As time went on, however, he started to get the hang of things and eventually found himself enjoying the work. When his brother-in-law made a full recovery and returned to work six months later, Rodrigo had already made up his mind to stay.

Today, as co-owner of Heavenly Touch, Rodrigo says he has no regrets about his decision to become a carpet cleaning professional. “It wasn’t something I was aiming for, but I like it! I particularly enjoy the face-to-face interaction I get with our clients. We have a very loyal customer base, so I see a lot of familiar faces, which makes my job all the more rewarding.”

Born in Santiago, Chile, Rodrigo came to the United States with his parents at the age of three and has lived in San Jose ever since. Today, he says he appreciates the harmony between his profession and the local weather conditions. “In this industry, nice weather is a big plus. Not only do we get more business, but warmer temperatures actually help dry carpets quicker, which is always a good thing.”

Outside of work, Rodrigo likes to keep himself physically active, whether by snowboarding at Lake Tahoe or working out at the gym. “I like to stay in shape because the better shape I’m in, the better I feel,” he says. “I do a lot of running and weightlifting, and in the winter, I do a lot of snowboarding, which is also good exercise. Since our business tends to slow down in the winter, it gives me plenty of opportunities to get up to Tahoe and hit the slopes.”

In regard to his career, Rodrigo espouses the importance of straightforward honesty. “Unlike carpet cleaning companies that make outrageous promises, we’re honest about what’s going to come out of our customers’ carpets. I never tell a customer I’m going to make their carpets look like new again, because it’s just not reality. Not only does this establish realistic expectations, but if I happen to achieve a better result than anticipated, it makes the customer even happier.”

When asked the first thing he’d do if he could retire tomorrow, Rodrigo says he’d take his love of snowboarding to a new setting. “I would probably take a trip to the Swiss Alps and go snowboarding for the winter. That would be a dream come true.”

Ask Me Anything!

Q: What’s the most death-defying feat you’ve ever attempted?
A: Taking a 40-foot jump while snowboarding.

Q: What’s your favorite local restaurant?
A: High Five Pizza Company in San Jose.

Q: If you were a professional athlete, what number would you wear on your jersey?
A: 45, which was my high school basketball number.

Q: What’s your favorite snack?
Oreos.

Q: What was your favorite toy as a child?
A: My basketball hoop.

Read more

Correct Techniques for Removing a Carpet Stain

Shares

SAN JOSE — If you find a stain on your carpet, your first inclination might be to apply a stain removal product. However, when attempting to remove a carpet stain, it’s more important to use the correct technique—if you don’t,… Read more

Expert Video Tip

Video: Do It Yourself Carpet Care

Shares
Complete Video Transcription:

SAN JOSE — Host, Sarah Rutan: When a spill occurs on your home's carpet, you can often prevent a stain by using basic household materials. Today,… Read more

SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

Shares