Diamond Certified Company Report

William R. Hummer, DDS

Diamond Certified Company Report

William R. Hummer, DDS

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 310 VERIFIED CUSTOMERS i

Jennifer S.

VERIFIED William R. Hummer, DDS CUSTOMER

1 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is just really good. He is very thorough. He goes out of his way to check on patients. He calls his patients to check on them. He's amazing.

The office just really cares about their patients. They really try to give people the best possible options. They are also very cost-effective. They are very helpful for low-income families. They really care.

Aisha H.

VERIFIED William R. Hummer, DDS CUSTOMER

2 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

My husband has been a patient of theirs and now I go there too. They are very helpful, friendly and professional. It's been a positive experience for both of us.

I like that they greet you and get you in at the scheduled time for my appointment. I am not kept waiting. They are organized, efficient, and their appointments run on time.

Bill N.

VERIFIED William R. Hummer, DDS CUSTOMER

3 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have been to Dr. Hummer over the last several years and the experience has been wonderful. They are very professional and helpful.

I liked that they are so caring and knowledgeable.

Read All 310 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dr. William Hummer, Owner

William R. Hummer, DDS is a general dentist practicing in San Leandro who offers a wide range of procedures to patients of all ages. The practice recently expanded its office to include seven operatories, and its preventive care plans include cleanings; preventive restorations; and reconstructive, esthetic, cosmetic, and minimally invasive dentistry. Dr. Hummer believes gentleness is the cornerstone of comfortable dental treatment, and he uses state-of-the-art equipment and sterilization procedures to facilitate this approach.

Dr. Hummer’s practice also offers cutting-edge cosmetic dentistry technology such as microabrasion (drill-free dentistry), porcelain veneers, Invisalign®, braces for intermediate cases, emergency treatment, implants, customized mouth guards, digital x-rays, and examinations. Restorative options include composite, amalgam, and glass ionomer fillings and sealants; crowns include e-max, zirconia, gold, porcelain and porcelain fused to metal; and dentures include full upper/lower stay plates, partials, and mini implant-supported dentures.

Dr. Hummer has been practicing dentistry since 1985. He’s joined by Dr. Aileen McCready; Dr. Shawn Gallegos (an implant specialist); and an office staff that’s dedicated to providing modern, comprehensive dental care in a caring environment. “We enjoy getting to know our patients on a personal level,” says Dr. Hummer. “Our dental health plans are designed to fit each person’s specific needs to achieve a healthy, long lasting smile.” 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON William R. Hummer, DDS

Locations

Alameda County

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SERVICES PERFORMED

Cosmetic
Drill-Free Dentistry
Nitrous Oxide
Preventive
Restorative
TV/Headphones

BRANDS Supported
  • Invisalign

  • Crystalmark

  • Lancer Orthodontics

DIAMOND CERTIFIED RESEARCHED ARTICLES ON William R. Hummer, DDS

Dr. Hummer goes over a set of dental photos with a patient.

Company Profile

William R. Hummer, DDS is a general dentist practicing in San Leandro who offers a wide range of procedures to patients of all ages. The practice recently expanded its office to include seven operatories, and its preventive care plans include cleanings; preventive restorations; and reconstructive, esthetic, cosmetic, and minimally invasive dentistry. Dr. Hummer believes gentleness is the cornerstone of comfortable dental treatment, and he uses state-of-the-art equipment and sterilization procedures to facilitate this approach.

Dr. Hummer’s practice also offers cutting-edge cosmetic dentistry technology such as microabrasion (drill-free dentistry), porcelain veneers, Invisalign®, braces for intermediate cases, emergency treatment, implants, customized mouth guards, digital x-rays, and examinations. Restorative options include composite, amalgam, and glass ionomer fillings and sealants; crowns include e-max, zirconia, gold, porcelain and porcelain fused to metal; and dentures include full upper/lower stay plates, partials, and mini implant-supported dentures.

Dr. Hummer has been practicing dentistry since 1985. He’s joined by Dr. Aileen McCready; Dr. Shawn Gallegos (an implant specialist); and an office staff that’s dedicated to providing modern, comprehensive dental care in a caring environment. “We enjoy getting to know our patients on a personal level,” says Dr. Hummer. “Our dental health plans are designed to fit each person’s specific needs to achieve a healthy, long lasting smile.” 

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Company Philosophy

“Our goal is to offer the best dentistry possible in a comfortable and friendly atmosphere. When our patients need treatment, we explain options, show and tell with photographs, discuss fees, review and estimate insurance coverage and co-payments, and provide thorough and comprehensive examinations.”

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Comparative Summary

A strong proponent of preventative dental care, William R. Hummer, Jr., DDS favors treatments such as fluoride trays, sealants and microbrasions that stop tooth decay from ever developing. Dr. Hummer also emphasizes “gentleness” at his San Leandro practice. “We understand that many people fear visiting the dentist,” he says, “so we strive to make the process as enjoyable as possible.”

In many cases, Dr. Hummer still uses silver fillings. “They’re more economical than white fillings and are often the best option for patients,” he says. Whenever possible, he also repairs damaged crowns instead of recommending a full replacement, which can be costly. “Repaired crowns can last up to 15 years. They’re a great value for patients.”

Because dental problems typically develop slowly over months or even years, Dr. Hummer will often stagger his patients’ dental work over time. Someone who needs six fillings, for example, could have the work spread over two years without additional harm, he says.

Dr. Hummer uses a technology called digital radiography that uses no radiation and visualizes interior teeth more quickly and accurately than x-rays. His practice also uses a plasma arc laser that cures fillings in three seconds instead of the standard 30, minimizing patients’ discomfort.

Because dental work often creates dust around an office and leaves an unpleasant smell, Dr. Hummer’s practice features a highly-efficient filtration system that cleanses the air of dust and odor. Special magnification and lighting help keep harsh dental lights out of patients’ eyes, and each room has its own individual stereo system. The office’s waiting room is equipped with iPad Internet service, Wi-Fi, laptop computers and a television.

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Industry Info

If you know and trust your dentist, don’t switch simply for insurance reasons. “Dental problems evolve slowly, over months and years,” says William R. Hummer Jr., DDS. “That’s why you shouldn’t switch dentists often or without good reason. A dentist you’re seeing for the first time simply can’t trust everything that’s under every filling. They haven’t seen the progress of a filling over five years to know whether it’s changed.”

A dentist who sees you regularly will know your dental history and can typically offer you less aggressive treatment. Here are some other dental tips to consider:

Don’t worry about being harmed by dental X-rays. They pose very little risk, especially when patients are protected with lead aprons. Besides, today’s high-speed films minimize the amount of exposure.

Schedule regular dental visits for your children. It’s best to start with the appearance of their first tooth. Add a regular program of brushing, flossing and healthy eating, and your child will benefit from a lifetime of good dental habits.

The best tooth whitening technique is a dentist-prescribed system. These systems change the color of teeth with minimal (if any) side effects. Veneers are appropriate for more difficult cases. There are many other options; ask your dentist about them.

Electric toothbrushes are best. There are numerous models on the market that work well. Ask your dentist to recommend one. Similarly, virtually any brand of toothpaste is fine, providing it contains fluoride and controls tartar. Using a proper brushing technique is far more important than using a certain brand of toothpaste.

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Frequently Asked Questions

Q: What are my cosmetic dentistry options?

A: There are porcelain veneers, Lumineers, bleaching, bonding, jewelry contouring, orthodontics, retainers and cosmetic fillings.

Q: Do I have to be numb for my procedure?

A: Not necessarily.

Q: Will my insurance cover my procedure?

A: It depends on your policy. We can determine that for you.

Q: At what age are orthodontics appropriate?

A: The earliest that orthodontic treatments can be applied is age seven. Obviously, you can get them later—our oldest orthodontics patient was 78. There’s no reason orthodontics can’t be done on an adult.

Q: Do you have to cut my teeth down to replace a missing tooth?

A: No. We can do implants, orthodontic movement, a bridge or an implant-supported partial denture.

Q: Do I have to use floss to clean my teeth?

A: Though there are different tools to clean between teeth, floss is usually the best. Whatever you use, cleaning between your teeth is vital—even more important than going to the dentist.

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SELECTED PHOTOS FROM William R. Hummer, DDS

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dr. William Hummer

Expert CONTRIBUTOR PROFILE
  • Dr. William Hummer is owner of William R. Hummer, DDS, a Diamond Certified practice since 2002. He can be reached at (510) 351-5711 or by email.

Dr. William Hummer: An Early Calling

By James Florence, Diamond Certified Resource Reporter

SAN LEANDRO — Many people find their professional callings in adulthood, but Dr. William Hummer knew much earlier what he wanted to do with his life. “I was 13 years old when I decided I wanted to be a dentist,” he affirms. “Around that time, a lot of my peers were talking about what they wanted to do when they grew up. I had just gotten braces, so I naturally thought of my orthodontist. He had his own business, made his own schedule and earned a nice income; plus, he got to work with his hands and take care of people for a living. It seemed like a good life and career, so I decided to pursue that path and ultimately became a general dentist.”

Today, after more than 30 years of professional practice, Dr. Hummer says his favorite part of his job is the relationships. “As a 13-year-old deciding to become a dentist, I never considered the relational aspects of the job, like interacting with patients. Turns out, that was the best part! I love the fact that I have friends, relatives and neighbors who come to visit me every three to six months. It’s very rewarding to care for someone’s health for their lifetime.”

When Dr. Hummer isn’t caring for patients’ teeth, he can often be found at his second job as a ski patrolman. “I’ve been skiing my entire life, and I was actually a professional ski instructor at the age of 14,” he recounts. “Nowadays, I work for the ski patrol during the winters. We do everything from rescuing trapped and injured skiers to handling avalanche control. Suffice it to say, between dentistry and ski patrol, my winters are pretty busy!” When Dr. Hummer does get some free time, he enjoys traveling the globe with his wife, Bettina, and catching up with his two grown children, Tori and Bryce.

In his life and career, Dr. Hummer espouses the rewards that come with caring for others. “For me, being a dentist, as well as a ski patrolman, is all about taking care of people,” he explains. “When you take care of someone and solve a problem for them, you get paid more in gratitude than you do in money. Whether I’m fixing a patient’s teeth or coming to the rescue of a stranded skier, the gratitude I receive is definitely the most rewarding part.”

When asked what his future retirement might look like, Dr. Hummer says he’ll continue to be involved with dentistry, even if only in a volunteer capacity. “Right now, my plan is to work as hard as I can from age 55 to 60, work a little less hard from 60 to 65 and work hardly at all from 65 onward. I’ll still come in, talk to patients and do some procedures—at least, the ones that are easy on my back. Even if I don’t get paid, I’m sure I’ll still appreciate the personal rewards of helping others.”

Ask Me Anything!

Q: If you could travel anywhere in the world, where would you go?
A: Port of Spain.

Q: What was your first job?
A: Polishing shoes in a barbershop at the age of 13.

Q: What’s the most death-defying feat you’ve ever attempted?
A: Doing avalanche control with the ski patrol. You’re detonating charges while wearing a concrete suit, and when that wall of snow hits you, it hits surprisingly hard.

Q: If you could time-travel, would you go to the past or the future?
A: The future. I really believe life is better now than it was 200 years ago, and I think that trend is going to continue as time goes on.

Q: What’s your favorite thing to do on a rainy day?
A: Go skiing.

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Expert articles
  • Heeding the Warning Signs of Oral Cancer

    SAN LEANDRO — Treating cancer is one of the great challenges of modern health care, and dentistry is no exception. According to the Oral Cancer Foundation, nearly 50,000 people in the United States are diagnosed with oral cancer each year, and only slightly more than half typically survive. In fact, oral cancer has a higher mortality rate than many more well-known forms of cancer.

    The Oral Cancer Foundation asserts the main reason for oral cancer’s unusually high mortality rate is that it’s typically discovered in later stages when treatment is less effective. As with any form of cancer, early detection is the most important factor in successfully treating oral cancer. For this reason, it’s crucial to be aware of the potential warning signs. These include:

    • Unusual lumps or bumps

    • Changes in texture, contour or color in the mouth

    • Sores that grow rapidly or bleed spontaneously

    • Any sore or lump that hasn’t subsided after 12 days

    If you notice one or more of these developments, schedule an appointment with your dentist or physician to have it checked out.

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Expert video tip
  • Video: Oral Cancer Prevention

    Complete Video Transcription:

    SAN LEANDRO — Host, Sarah Rutan: Oral cancer claims thousands of lives every year. Today we’re in San Leandro with Diamond Certified Expert Contributor Dr. William Hummer of William R. Hummer, DDS to learn about a crucial preventative factor.

    Diamond Certified Expert Contributor, Dr. William Hummer: In today’s health care environment, it’s more important than ever to be, or have, a good advocate. Someone who watches out for you, and no one can do it as well as you can do it for yourself.

    Cancer is one of the great challenges of our health care. And early detection is the single most important factor in a successful outcome in the treatment of cancer. You are the single most important factor in finding that early detection.

    When you’re looking at oral cancer, you like to watch for a lump, a bump, a change in texture, contour, form, color. Something that just doesn’t look normal to you. Something that is not the way your mouth was. It’s changed, but it’s been there at least 12 days. Something that’s there for no reason. There isn’t a sharp corner or any trauma that caused it. Something that might bleed spontaneously, or grow rapidly. Something that’s not the same on the left or right side of your mouth. Something that is never shrinking in size. If you see something like that, ask your dentist or physician, “What is that?” and have them look into for you. I wish you the best.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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William R. Hummer, DDS WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON William R. Hummer, DDS
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 310 VERIFIED CUSTOMERS i
William R. Hummer, DDS : Average 9.4 out of 10 based on 310 unique customer surveys of customer satisfaction.

Jennifer S.

VERIFIED William R. Hummer, DDS CUSTOMER

1 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is just really good. He is very thorough. He goes out of his way to check on patients. He calls his patients to check on them. He's amazing.

The office just really cares about their patients. They really try to give people the best possible options. They are also very cost-effective. They are very helpful for low-income families. They really care.

Aisha H.

VERIFIED William R. Hummer, DDS CUSTOMER

2 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

My husband has been a patient of theirs and now I go there too. They are very helpful, friendly and professional. It's been a positive experience for both of us.

I like that they greet you and get you in at the scheduled time for my appointment. I am not kept waiting. They are organized, efficient, and their appointments run on time.

Bill N.

VERIFIED William R. Hummer, DDS CUSTOMER

3 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have been to Dr. Hummer over the last several years and the experience has been wonderful. They are very professional and helpful.

I liked that they are so caring and knowledgeable.

Tony M.

VERIFIED William R. Hummer, DDS CUSTOMER

4 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Hummer and his group are very efficient and very good people.

We like everything, and I talk to brother about him all of the time.

Joyce S.

VERIFIED William R. Hummer, DDS CUSTOMER

5 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend him.

He is very patient and thorough.

Gilbert J.

VERIFIED William R. Hummer, DDS CUSTOMER

6 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

That I have been seeing him for 25 or 30 years, and he has been good.

He seems to be honest, and I like his personality.

Tamara P.

VERIFIED William R. Hummer, DDS CUSTOMER

7 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that he speaks to you in terms you can understand, and he makes it clear as to why you need the proceedure.

Just his casual way

Darrell H.

VERIFIED William R. Hummer, DDS CUSTOMER

8 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is the greatest and nothing hurts, nothing at all. He is the best. A friend of mine told me about him.

He listens, which is the main thing.

Jeff K.

VERIFIED William R. Hummer, DDS CUSTOMER

9 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is a very, very honorable man. He does good work, and he is very, very gentle.

He is a very good dentist, and he is an honorable man.

Sally M.

VERIFIED William R. Hummer, DDS CUSTOMER

10 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think Dr. Hummer is an extremely capable and honest dentist.

I just think he does a good job. He is a good dentist. I have never felt like he was pushing me into something that I didn't need to do or sell me something that I didn't need.

William V.

VERIFIED William R. Hummer, DDS CUSTOMER

11 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very, very conscientious, well-educated, up-to-date on current techniques, and I think he is interested in the whole person. You develop a semi-personal relationship with him. He is someone you feel you can talk to. He is an active listener.

He is the whole package, great dentist and a great man.

Cassaundra T.

VERIFIED William R. Hummer, DDS CUSTOMER

12 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say he is very patient, gentle, and very sincere in what he does.

I actually had a fear of the dentist, so when I say he is patient, I really, really mean that. He was very soothing the entire way.

Roberto A.

VERIFIED William R. Hummer, DDS CUSTOMER

13 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is the best dentist that I have gone to.

He is very thorough. Dr. Hummer and his staff explain things very clearly and make it easy to understand. If there are any questions, he takes the time to answer them, and it doesn't feel like he is rushing you.

Gary M.

VERIFIED William R. Hummer, DDS CUSTOMER

14 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is great.

He is friendly.

Daniel H.

VERIFIED William R. Hummer, DDS CUSTOMER

15 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He has met all of the needs that I have had, as far as dental work.

He was very friendly. The staff was also very friendly and helpful. I felt welcome, as I was a new patient when I went to him about 6 months ago.

John D.

VERIFIED William R. Hummer, DDS CUSTOMER

16 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

It would be a good place to go. I had a good experience.

No stress and easygoing

John H.

VERIFIED William R. Hummer, DDS CUSTOMER

17 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is a good dentist.

His communication skills

Gary K.

VERIFIED William R. Hummer, DDS CUSTOMER

18 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very informative, and he is not pushy in his services. As he is working, he really cares about your mouth, teeth, and everything.

He always seems to know exactly what is wrong. I have had a lot of different services with him. Our whole family has been going to him for years.

Ezio C.

VERIFIED William R. Hummer, DDS CUSTOMER

19 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is the best dentist I have ever found, and I am 66.

I would give them an "11". He is calm, patient, and he is never agitated. He is very professional. I have referred him to a lot of friends, and all of them have been satisfied. He is a good man.

Zina A.

VERIFIED William R. Hummer, DDS CUSTOMER

20 of 310

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend him.

He does good work, and he is very personable.

Read All 310 Survey Responses at Ratings View