Rooter Hero Plumbing provides a wide range of plumbing services for residential and commercial clients in Contra Costa, Alameda, and Solano Counties. The company has the in-house capabilities to work on everything from routine fixture installations and repairs to sewer line inspections and replacements, and its technicians are available 24/7 to handle plumbing emergencies.
Service Manager Nathan Bain says much of Rooter Hero Plumbing’s success can be attributed to its customer-oriented business practices. “We want to build lasting relationships with our customers, so we take the time to accurately diagnose their issues, explain what needs to be done and give them multiple options so they can make informed decisions. They really appreciate our work ethic and dedication to customer service.”
Rooter Hero Plumbing prioritizes communication in every aspect of its operations, which Mr. Bain says is important for ensuring the best possible results. “We always keep our customers updated on how their projects are going and make sure everything is going according to plan. Whether it’s a technician, a field supervisor or even a manager, we want them to know that everyone who works here cares about their satisfaction.”