North Bay Restaurant Services

Diamond Certified Company Report
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North Bay Restaurant Services
98 SURVEYS
SINCE OCTOBER 2025
CERT 2892

Diamond Certified Ratings Dashboard

98
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation

Company Report Menu

  • Survey Responses (reviews)
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
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Diamond Certified Company Report SUMMARY UPDATE April 2026

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North Bay Restaurant Services

Quick Summary

  • Diamond Certified since 2025
  • Provides services that simplify kitchen maintenance for restaurants in San Francisco, Santa Clara, Sonoma, Marin, Napa, Alameda, Contra Costa, Lake, Mendocino, Solano and San Mateo Counties
  • Family-owned and operated
  • Offers free estimates

Top News Updated

COMPANY MILESTONES

North Bay Restaurant Services is celebrating its 30th anniversary in 2026.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They go above and beyond—one time, they even serviced our mobile food unit after dark. They’re incredibly consistent. They make everything seamless and take any potential headaches completely off my plate.”

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From a recent Diamond Certified Survey Response: “They’re well-trained and consistently courteous, which really sets them apart in this industry. Every member of their team is reliable and great at thinking on their feet.”

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Technological Innovation

After more than a year in development, North Bay Restaurant Services is preparing to launch a Restaurant Services app that’s designed to simplify operations for its clients. The platform gives...

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North Bay Restaurant Services
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North Bay Restaurant Services

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1 CONSECUTIVE YEAR

Diamond Certified Researched Articles on North Bay Restaurant Services

researched article

A North Bay Restaurant Services truck on site by the Golden Gate Bridge

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North Bay Restaurant Services supports restaurants across the Bay Area with dependable, full-service kitchen maintenance. Family-owned and locally operated since 1996, the company provides hood cleaning, grease trap and interceptor pumping, used cooking oil recycling, hydro jetting, and deep steam cleaning for food service facilities of all sizes.

With custom-built trucks and experienced crews positioned throughout the region, North Bay Restaurant Services coordinates multiple services in one visit to minimize disruption and maintain compliance with local regulations. Every system and process has been designed to simplify operations for restaurant owners and managers who balance demanding schedules and high standards.

CEO Kenneth Bailey says the company’s reputation is built on trust and consistency. “We take pride in making maintenance seamless. Our clients count on us to be professional, responsive and thorough—every time.”

Diamond Certified Researched Capabilities on North Bay Restaurant Services

Service Area

serving area
San Francisco County
Santa Clara County
Sonoma County
Marin County
Napa County
Alameda County
Contra Costa County
Lake County
Mendocino County
Solano County
San Mateo County
Serving San Francisco, Santa Clara, Sonoma, Marin, Napa, Alameda, Contra Costa, Lake, Mendocino, Solano and San Mateo Counties

Main Services

Additional Services

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Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Contact
North Bay Restaurant Services

Capabilities Table

Company Name
North Bay Restaurant Services
Managers
Kenneth Bailey, CEO,
Brittney Bailey, Joel Baeza, Nate Bailey, and Scott Hirsch, Managers
Years in Industry
29 (Kenneth Bailey)
# of Employees
31
Memberships
Better Business Bureau
Founded
1996
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From North Bay Restaurant Services

1 of 7Picture of In a bustling kitchen, a dedicated worker meticulously cleans the floor, ensuring a pristine environment for culinary creativity. This attention to detail reflects North Bay Restaurant Services' commitment to quality outcomes, a hallmark of their Diamond Certified status. A clean workspace not only enhances safety but also inspires excellence in every dish prepared. Copyright ©2025 Diamond Certified Resource - North Bay Restaurant Services
In a bustling kitchen, a dedicated worker meticulously cleans the floor, ensuring a pristine environment for culinary creativity. This attention to detail reflects North Bay Restaurant Services' commitment to quality outcomes, a hallmark of their Diamond Certified status. A clean workspace not only enhances safety but also inspires excellence in every dish prepared. Copyright ©2025 Diamond Certified Resource
Picture of In a bustling kitchen, a dedicated worker meticulously cleans the floor, ensuring a pristine environment for culinary creativity. This attention to detail reflects North Bay Restaurant Services' commitment to quality outcomes, a hallmark of their Diamond Certified status. A clean workspace not only enhances safety but also inspires excellence in every dish prepared. Copyright ©2025 Diamond Certified Resource - North Bay Restaurant Services
Picture of In this striking before-and-after scene, a floor cleaning machine reveals the transformative power of professional cleaning services. The meticulous attention to detail exemplifies North Bay Restaurant Services' commitment to quality outcomes, ensuring that every surface shines. This dedication is reflected in their high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource - North Bay Restaurant Services
Picture of A technician from North Bay Restaurant Services skillfully cleans a commercial kitchen exhaust system, ensuring optimal performance and safety. This meticulous attention to detail reflects the company's commitment to quality outcomes, earning them a reputation for expertise and high customer satisfaction. Copyright ©2025 Diamond Certified Resource - North Bay Restaurant Services
Picture of A North Bay Restaurant Services truck stands ready at a job site, reflecting the morning sun. The gleaming surface of the vehicle symbolizes the company’s commitment to quality outcomes, ensuring that every project is executed with precision. This dedication is evident in their high customer satisfaction ratings, making them a trusted partner in the industry. Copyright ©2025 Diamond Certified Resource - North Bay Restaurant Services
Picture of A technician diligently services a rooftop ventilation system, ensuring optimal airflow and efficiency for the building below. This attention to detail reflects North Bay Restaurant Services' commitment to quality outcomes, as they strive to maintain high customer satisfaction ratings. Proper ventilation is essential for a healthy dining environment. Copyright ©2025 Diamond Certified Resource - North Bay Restaurant Services
Picture of A technician from North Bay Restaurant Services diligently cleans a grease trap, ensuring the kitchen operates smoothly and safely. This attention to detail reflects the company's commitment to quality outcomes, earning them high customer satisfaction ratings. Maintaining cleanliness is essential for any restaurant's success. Copyright ©2025 Diamond Certified Resource - North Bay Restaurant Services

Diamond Certified Expert Contributor Advice & Tips

Brittney Bailey is owner of North Bay Restaurant Services, a Diamond Certified company. She can be reached at (415) 763-5985 or info@teamnorthbay.com.

Brittney Bailey is owner of North Bay Restaurant Services, a Diamond Certified company. She can be reached at (415) 763-5985 or info@teamnorthbay.com.

Brittney Bailey: The Human Side of Service

By Caitlyn Stair, Diamond Certified Research Reporter

Brittney Bailey believes great service is felt, not just delivered. Raised in a family-built company and shaped by years of hands-on experience, she has turned a legacy of hard work into a people-first approach that prioritizes quality, communication and lasting impact.

Brittney first got involved in the restaurant service trade in 2016, when she took an office role at her father’s company, North Bay Restaurant Services. Th...

Read Full Article - Brittney Bailey: The Human Side of Service

North Bay Restaurant Services Website and External Feeds

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North Bay Restaurant Services Ratings and Survey Responses (reviews)

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North Bay Restaurant Services
98 SURVEYS
  • 4.8
  • star image
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SINCE OCTOBER 2025
CERT 2892

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
North Bay Restaurant Services

Based in Santa Rosa, CA

4.8 avg. star score from 98 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. North Bay Restaurant Services scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.