J A Serrano Construction remodels kitchens and bathrooms; builds custom homes; and provides various general construction services for residential clients in Marin, Napa, and Sonoma Counties. The company has the in-house capabilities to handle every phase of its customers’ interior and exterior renovation projects, including specialty work like electrical installations and drywall repairs.
Owner Jose Serrano says J A Serrano Construction’s customer-oriented business practices have been crucial to its success. “We want our clients to have great construction experiences, so we take the time to explain our work and give them ideas about what they can accomplish. They know we’ll always be available to help them when they call, even if it’s for something small.”
J A Serrano Construction prioritizes communication throughout each step of the construction process, which Mr. Serrano says is important for ensuring positive results. “We keep our clients informed about the details of their projects and answer their questions if they need clarification about certain aspects. Keeping them engaged is the best way to make sure they’re happy with everything that we’re doing.”