Dansel Restoration Inc. provides a variety of restoration services for Bay Area homes and businesses that have been damaged by water, fire, and smoke. The company’s IICRC Certified technicians are qualified to perform everything from structural drying and dehumidifying to sewage cleanup and mold removal, and they’re also available for 24-hour emergency response in the event of a fire, flood or other catastrophe.
Owner Daniel Arzate says Dansel Restoration’s customer-oriented business practices have been crucial to its success. “Many times, we’ll walk onto a property and it’s the most stressful situation that the homeowner has ever faced, so we take the time to answer their questions and help them feel more comfortable with the restoration process. They really appreciate our ability to resolve their problems quickly and efficiently.”
Dansel Restoration also helps its clients navigate the post-disaster insurance process, which Mr. Arzate says is essential for establishing trust. “We show our customers how to submit claims to their insurance companies and work with adjusters, which a lot of people don’t know how to do. Ultimately, this is just another aspect of our primary goal: get each client’s property back to normal so they can continue living their lives.”