Question 1

How long will it take to rent out my property?

Accepted Answer

It depends on many factors, including market conditions, the condition of your property, your time frame and the pricing strategy. We have the resources to maximize the exposure of your property and the ability to show it at times that are convenient to prospective tenants. We have established relationships with relocation agents and other real estate professionals who are an excellent source of quality tenants. We put our experience and state-of-the-art technology to work for you to minimize the vacancy while staying focused on the qualifications requirements of future tenants.

Question 2

Can you give me market information about my property?

Accepted Answer

Yes. We cover almost every area of Santa Clara County, so if you want information about a house, duplex, or larger property in Mountain View, San Jose, Los Gatos, Palo Alto or the surrounding areas, we can give a quick synopsis of what the local market looks like.

Question 3

Will you give me regular financial reports for my properties?

Accepted Answer

Absolutely. We provide our owners with monthly statements through their secure owner portal. Copies of paid invoices are attached as well, so owners have full overview about each charge. Our reports can be customized to fit our clients’ needs.

Question 4

Do you provide emergency services for my renters?

Accepted Answer

Yes, we offer 24-hour maintenance services.

Question 5

Can you accept payments electronically?

Accepted Answer

Yes, we have the capacity to receive electronic payments and disburse funds electronically. Our tenants appreciate the convenience of automatic online payments. Property owners love this feature as well. They can be across the world and still have their payments deposited safely into their bank accounts.

Question 6

What fee structure do you use?

Accepted Answer

We charge a monthly management fee based on the rents collected. There are no additional fees for preparing the home on the market. If the home is vacant and you don’t get rental income, we don’t get paid either. There are no hidden fees with our company.

Question 7

How will you use technology to improve my experience and rent my property faster?

Accepted Answer

We use a state-of-the-art, Internet-based software program called AppFolio—it’s a secure professional software with all the modern conveniences and features. Through AppFolio, we create professional marketing for our properties and distribute postings on our website and more than 40 rental websites, including Zillow, Trulia and many more. This helps attract professional tenants and fill vacancies faster. Our incorporated tenant screening feature allows for detailed tenant credit and eviction screening. Our owners benefit from electronic payments and secure owner portal access to view their statements and invoices.

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