California Aqua Pros Inc.

California Aqua Pros Inc. provides a wide range of swimming pool and pond services for residential clients in Contra Costa, Alameda, Santa Clara, and San Mateo Counties. In addition to handling everything from regular pond maintenance and cleanouts to pool construction and remodeling, the family-owned and operated company has the in-house capabilities to install water features like waterfalls and fountainscapes.

Operations Manager Jared Purkey says much of California Aqua Pros’ success can be attributed to its customer-oriented business practices. “Whenever we meet a new client, the first question we ask is, ‘How can we solve your problem?’ We share our customers’ passion for creating beautiful outdoor spaces, so it gives us a lot of fulfillment when we can take care of their issues in a timely manner and provide them with high-quality results.”

California Aqua Pros prioritizes communication in every aspect of its operations, which Mr. Purkey says is crucial for establishing trust with clients. “It sounds simple, but we always follow up with our customers, promptly return their calls and periodically check in to make sure they’re happy with our work. Those things speak volumes about our dedication to customer service and remind our clients that we’re here to help.”