Better Water Heaters, Inc.

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Better Water Heaters, Inc.
481 SURVEYS
19 CONSECUTIVE YEARS
SINCE DECEMBER 2006
CERT 1003

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481
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

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Better Water Heaters, Inc.
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Better Water Heaters, Inc.

Plumbing
|
Alameda  Contra Costa  Marin  Napa  San Francisco  San Mateo  Santa Clara  Solano  Sonoma Counties
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481 SURVEYS
19 CONSECUTIVE YEARS
SINCE DECEMBER 2006
CERT 1003

Rated Highest in Quality & Helpful Expertise Performance Guaranteed

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Diamond Certified Researched Articles on Better Water Heaters, Inc.

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Owner Frans Cartwright stands in front of one of Better Water Heaters’ service vans.

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Better Water Heaters, Inc. services and replaces water heaters for residential and commercial clients throughout the Bay Area. The company has expertise with both conventional and tankless heaters, and its service vehicles are equipped to complete installations in one visit. It also repairs plumbing leaks, replaces shut-off valves, offers residential copper repiping, installs and replaces recirculating pumps and pressure regulators, and more.

Owner Frans Cartwright is a licensed plumber with many years of experience designing and installing conventional and tankless water heating systems. He says he founded Better Water Heaters, Inc. to provide fair pricing and quality service for Bay Area customers. “We’ve grown our business one satisfied customer at a time. Also, since we’re a small company, we’re able to keep our overhead low and offer reasonable prices.”

Better Water Heaters, Inc. receives volume purchasing discounts on its water heaters and components, which allows it to offer similar discounts to its clients, says Mr. Cartwright. The company’s technicians undergo continual training to stay updated on the industry’s technological advancements, and all installations are performed in strict compliance with plumbing and building codes.

Diamond Certified Researched Capabilities on Better Water Heaters, Inc.

Service Area

serving area
The Bay Area
Serving the Bay Area

Main Services

Plumbing
  • Commercial Plumbing
  • Drain Cleaning
  • Emergency Plumber
  • Gas Pipe Repair
  • Leak Detection
  • Plumbing Services
  • Sewer Pipe
  • Toilet Repair
  • Water Heater Installation
  • Water Heater Repair
  • Water Heater Replacement
  • Water Lines

Additional Services

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Company Info

Hours
Mon
08:00 am - 06:00 pm
Tue
08:00 am - 06:00 pm
Wed
08:00 am - 06:00 pm
Thu
08:00 am - 06:00 pm
Fri
08:00 am - 06:00 pm
Sat
08:00 am - 06:00 pm
Sun
08:00 am - 06:00 pm
Closed
Contact
Better Water Heaters, Inc.

Capabilities Table

Company Name
Better Water Heaters, Inc.
Managers
Frans Cartwright, Owner
Years in Industry
20+ (Manager)
# of Employees
5
License
1060089
Founded
2003
Payment Accepted
american express,
mastercard,
visa

Key Factors

Select Photos From Better Water Heaters, Inc.

1 of 4Picture of Owner Frans Cartwright stands in front of one of Better Water Heaters' service vans. - Better Water Heaters, Inc.
Owner Frans Cartwright stands in front of one of Better Water Heaters' service vans.
Picture of Owner Frans Cartwright stands in front of one of Better Water Heaters' service vans. - Better Water Heaters, Inc.
Picture of A technician from Better Water Heaters, Inc. stands confidently beside a newly installed water heater, exemplifying the company’s commitment to quality outcomes. Known for their expertise and quality, Better Water Heaters, Inc. earned Diamond Certified status. Copyright ©2025 Diamond Certified Resource - Better Water Heaters, Inc.
Picture of A Better Water Heaters, Inc. service van, reflecting the company’s focus on quality outcomes, is ready for a customer visit, highlighting their commitment to timely and expert service. Copyright ©2025 Diamond Certified Resource - Better Water Heaters, Inc.
Picture of The Better Water Heaters, Inc. van, emblazoned with its commitment to being "Fast, Friendly & Fair," exemplifies their focus on quality outcomes. With high customer satisfaction, this Diamond Certified company brings trusted expertise to your doorstep. Copyright ©2025 Diamond Certified Resource

 - Better Water Heaters, Inc.

Diamond Certified Expert Contributor Advice & Tips

Frans Cartwright is a veteran of the plumbing industry and owner of Better Water Heaters, Inc., a Diamond Certified company since 2006. He can be reached at (650) 557-3559 or by email.

Frans Cartwright is a veteran of the plumbing industry and owner of Better Water Heaters, Inc., a Diamond Certified company since 2006. He can be reached at (650) 557-3559 or by email.

Frans Cartwright: Recapturing Fulfillment

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — After finding himself at a professional impasse, Frans Cartwright was considering his options when inspiration came from an unlikely source. “After several years as an engineer in the tech field, I started to feel unsatisfied with my work and was figuring out what I wanted to do,” he remembers. “One day, we had a plumber come out to replace our water heater, and I was struck with the notion that I could do water...

Read Full Article - Frans Cartwright: Recapturing Fulfillment

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Better Water Heaters, Inc. Ratings and Survey Responses (reviews)

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Better Water Heaters, Inc.
481 SURVEYS
  • 4.6
  • star image
  • star image
  • star image
  • star image
  • star image
19 CONSECUTIVE YEARS
SINCE DECEMBER 2006
CERT 1003

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance
Better Water Heaters, Inc.

Based in San Jose, CA

4.6 avg. star score from 481 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. Better Water Heaters, Inc. scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.