A-1 Guaranteed Heating & Air, Inc.

Diamond Certified Company Report
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A-1 Guaranteed Heating & Air, Inc.
403 SURVEYS
18 CONSECUTIVE YEARS
SINCE JANUARY 2008
CERT 1249

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403
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Diamond Certified Company Report SUMMARY UPDATE December 2024

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A-1 Guaranteed Heating & Air, Inc.

Rated Highest in Quality and Helpful Expertise for 18 Consecutive Years.

Quick Summary

  • Diamond Certified since 2008
  • Installs, replaces, repairs and maintains HVAC systems for residential clients in Solano, Contra Costa, and Napa Counties
  • Family-owned and operated since 1996
  • Partners with Energy Upgrade California

Top News Updated

AWARDS & MILESTONES

A-1 Guaranteed Heating & Air, Inc. was a finalist for “Best HVAC Companies in the Bay Area” in SFGate’s 2024 Best of Bay Area awards.

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NEW PRODUCTS & SERVICES

A-1 Guaranteed Heating & Air, Inc. is now offering investor-driven heat pumps that carry up to $1,400 in rebates and $2,000 in tax credits.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They were very professional and helpful, and they went out of their way to make sure I was getting a good deal. I would use them again.”

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From a recent Diamond Certified Survey Response: “They’re honest, pleasant and very professional. They come out twice a year to do maintenance checkups and make sure everything is in great shape for the coming season. I’ve been very pleased with how they do business.”

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Discounts & Promotions

A-1 Guaranteed Heating & Air, Inc. is offering a 5% discount to seniors and military personnel. The discount cannot exceed $100 for service or $500 for new equipment.

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A-1 Guaranteed Heating & Air, Inc.
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A-1 Guaranteed Heating & Air, Inc.

Heating & Air Conditioning
|
Contra Costa  Napa  Solano  Sonoma Counties
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403 SURVEYS
18 CONSECUTIVE YEARS
SINCE JANUARY 2008
CERT 1249

Rated Highest in Quality & Helpful Expertise Performance Guaranteed

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Diamond Certified Researched Articles on A-1 Guaranteed Heating & Air, Inc.

researched article

An A-1 Guaranteed Heating & Air technician works on a client’s HVAC system.

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A-1 Guaranteed Heating & Air, Inc. is a family-owned and operated HVAC business that serves residential clients in Solano, Contra Costa, and Napa Counties. The company installs, replaces, repairs and maintains a wide variety of HVAC systems, including furnaces, evaporator coils, compressors, tankless heat pumps, vents, ducts and heat pump water heaters. A-1 Guaranteed has also partnered with Energy Upgrade California to increase its customers’ overall energy efficiency and achieve even greater savings by upgrading their homes. Currently, the company has partnerships with multiple agencies that allow it to offer rebates and incentives that other companies may not be qualified to offer.

Owners Richard and Krissy Hiteshew established A-1 Guaranteed Heating & Air 29 years ago, and they’ve since expanded to serve thousands of Bay Area customers. Richard and Krissy are now retired, but their oldest son, Nick, has taken over operations with the same passion for customer satisfaction. The company’s efforts have translated to community recognition—it has received 18 awards for “Best HVAC Company in Solano” from the Vallejo Times-Herald, the “Spirit of Solano” award and KRON 4’s “Best of the Bay” award for four years.

A-1 Guaranteed Heating & Air is a factory-authorized dealer of Bryant, Coleman, Fujitsu and Bosch HVAC systems. In 2017, the company created the “Kasey’s Klub” membership program to offer discounts and optional levels for the maintenance of existing HVAC systems.

Nick Hiteshew, General Manager-A-1 Guaranteed Heating & Air, Inc.
Nick Hiteshew, General Manager

Diamond Certified Researched Capabilities on A-1 Guaranteed Heating & Air, Inc.

Service Area

serving area
Solano County
Contra Costa County
Napa County
Serving All of Solano, Contra Costa and Napa Counties, Including Richmond, Calistoga and Oakland

Main Services

Heating & Air Conditioning
  • Ac Tune Ups
  • Air Conditioner Repair
  • Air Conditioning
  • Commercial Air Conditioning
  • Ductless Heating And Cooling Systems
  • Furnace Repair
  • Heat Pump Repair
  • Heating
  • Hvac Installation
  • Hvac Replacement
  • Mini Splits
  • Water Heater Repair

Additional Services

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Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Contact
A-1 Guaranteed Heating & Air, Inc.

Capabilities Table

Company Name
A-1 Guaranteed Heating & Air, Inc.
Managers
Nick Hiteshew, General Manager
Years in Industry
25+ (Manager)
# of Employees
26
License
719381
Memberships
American Canyon Chamber of Commerce, Better Business Bureau, California Chamber of Commerce, Electric & Gas Industries Association, Safety Services Company, Vallejo Chamber of Commerce
Founded
1996
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From A-1 Guaranteed Heating & Air, Inc.

1 of 14Picture of A technician from A-1 Guaranteed Heating & Air, Inc. adjusts ductwork with meticulous care, embodying the company's focus on quality outcomes. The subtle precision reflects their recognition for expertise and quality. Copyright ©2025 Diamond Certified Resource

 - A-1 Guaranteed Heating & Air, Inc.
A technician from A-1 Guaranteed Heating & Air, Inc. adjusts ductwork with meticulous care, embodying the company's focus on quality outcomes. The subtle precision reflects their recognition for expertise and quality. Copyright ©2025 Diamond Certified Resource
Picture of A technician from A-1 Guaranteed Heating & Air, Inc. adjusts ductwork with meticulous care, embodying the company's focus on quality outcomes. The subtle precision reflects their recognition for expertise and quality. Copyright ©2025 Diamond Certified Resource

 - A-1 Guaranteed Heating & Air, Inc.
Picture of An A-1 Guaranteed Heating & Air, Inc. technician expertly handles complex HVAC installation in a confined space, showcasing the company’s focus on quality outcomes and high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource

 - A-1 Guaranteed Heating & Air, Inc.
Picture of A technician from A-1 Guaranteed Heating & Air, Inc. precisely calibrates an air conditioning unit, exemplifying the company's focus on quality outcomes. Copyright ©2025 Diamond Certified Resource

 - A-1 Guaranteed Heating & Air, Inc.
Picture of A technician from A-1 Guaranteed Heating & Air, Inc. meticulously adjusts a residential HVAC unit, exemplifying the company's focus on quality outcomes. Copyright ©2025 Diamond Certified Resource

 - A-1 Guaranteed Heating & Air, Inc.
Picture of A-1 Guaranteed Heating & Air, Inc. showcases their commitment to quality with a meticulous HVAC inspection. This high-standard approach aligns with their Diamond Certified status. Copyright ©2025 Diamond Certified Resource

 - A-1 Guaranteed Heating & Air, Inc.
Picture of A-1 Guaranteed Heating & Air, Inc. utilizes advanced blower door testing to ensure homes are energy efficient. This detail exemplifies their focus on quality outcomes, enhancing comfort and savings for clients. Copyright ©2025 Diamond Certified Resource

 - A-1 Guaranteed Heating & Air, Inc.

Diamond Certified Expert Contributor Advice & Tips

Richard Hiteshew is president of A-1 Guaranteed Heating & Air, Inc., a Diamond Certified company. He can be reached at (707) 670-3950 or by email.

Richard Hiteshew is president of A-1 Guaranteed Heating & Air, Inc., a Diamond Certified company. He can be reached at (707) 670-3950 or by email.

Richard Hiteshew: Family First

By James Florence, Diamond Certified Resource Reporter

VALLEJO — When asked what motivated him to start his own HVAC business, Richard Hiteshew says he just wanted to have more time with his family. “After several years working as a technician, I was fed up with my job encroaching on my family life. The final straw was when I had to work on my daughter’s fifth birthday, even though I requested the day off weeks in advance. I came home to my wife, Krissy, and told her I was goi...

Read Full Article - Richard Hiteshew: Family First

A-1 Guaranteed Heating & Air, Inc. Website and External Feeds

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A-1 Guaranteed Heating & Air, Inc. Ratings and Survey Responses (reviews)

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A-1 Guaranteed Heating & Air, Inc.
403 SURVEYS
  • 4.8
  • star image
  • star image
  • star image
  • star image
  • star image
18 CONSECUTIVE YEARS
SINCE JANUARY 2008
CERT 1249

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance
A-1 Guaranteed Heating & Air, Inc.

Based in Vallejo, CA

4.8 avg. star score from 403 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. A-1 Guaranteed Heating & Air, Inc. scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.