Quality Customers Want Helpful Expertise
<p></p> <img src="https://dcr-apis.s3.us-east-2.amazonaws.com/wp_contents/uploads/DCR-ADMIN/Article_Webp/Screenshot%25202023-08-14%2520at%252011.55.32%2520AM.webp" alt="undefined" style="height: auto;width: auto"/> <p></p> <p>Quality Customers want to buy from companies whose team members are upbeat and responsive—whose leaders are experts in their field, provide insights derived from a clear understanding of each customer’s unique requirements and engage with them in a personalized communication style. </p> <p>They want Helpful Expertise®. </p> <p>Put yourself in a customer’s shoes as she experiences your team’s Attitude, Responsiveness, Personalization, Knowledge and Insightfulness. When you get these five dimensions right, your company shines with Helpful Expertise, elevating you above your middle-of-the-road competitors. Share the following table with your team members and show them how to consistently perform to the Helpful Expertise standard.</p> <p><strong>The Only Local Company Certification of Quality and Helpful Expertise </strong><br>You’ve worked hard to earn and maintain your Diamond Certified award. It’s the most accurate rating because we only survey real customers, and it’s the most relevant to quality-seekers because it proves high quality, customer loyalty, Helpful Expertise, and a company’s passing credentials status. </p> <p>Your Diamond Certified Company Report is your most powerful bottom-of-the-funnel closer. It helps you win more Competitor Matchups because it presents the analytical with the qualitative: rating charts with video stories, data tables with owner profiles, Key Factors with verbatim survey responses and more. </p> <p>When you aggressively deploy your Report, you give quality-seeking shoppers what they want: proof and confidence that they’re choosing a top rated Diamond Certified company. </p> <p>Deploy links to your Diamond Certified Company Report in </p> <ul> <li>your company website to boost confidence in your messages and increase contact rates </li> <li>social media posts to make followers feel that they’re engaging with a super team </li> <li>email footers to increase each email’s trustworthiness</li> </ul> <p>Deploy your Diamond Certified brochures </p> <ul> <li>with each estimate to increase your win rate </li> <li>to nervous customers to reduce their worries and</li> <li>make them feel more confident </li> <li>after each sale to increase your referral rate </li> </ul>