How to Use the 2023 Diamond Certified Directory

by Matt Solis


The 2023 Diamond Certified Directory has started arriving at homes and businesses throughout the Greater Bay Area. We mailed more than 800,000 directories and we’ve been thrilled with the response! Get your free directory here

We wanted to take a moment to remind you of all the great features the Diamond Certified Directory contains. Every company listed in each county-specific directory has earned the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality and Helpful Expertise®. Our ratings team works year-round vetting local companies. They phone past customers, verify licenses, and ensure that things like certifications and insurance are up-to-date. 

That’s why you won’t find every company that operates in a certain region in the Diamond Certified Directory. We only list top rated companies and most companies can’t qualify. Learn more about the Diamond Certified rating process

Each company listed in the Diamond Certified Directory has a profile page containing the information you need to make smart decisions. The ratings statistics on the page demonstrate why the company deserves to be Diamond Certified, with a customer satisfaction score, customer loyalty and Helpful Expertise ratings, the number of surveys completed, and excerpts of actual surveys (to read all completed surveys, visit each company’s online profile). 

The page also includes essentials like hours of operation and contact information. The written profile will give you insight into the company’s character. It tells you if a company is family-owned, details the services it offers and explains its business philosophy. 

Don’t overlook the final pages of the directory! Here we feature helpful advice from Diamond Certified Experts in your area. From checking faucet aerators to simplifying a remodeling project, these Expert Tips offer the practical advice you need as a Bay Area consumer. Get more Helpful Expertise from owners of top rated companies. 

We hope you find the 2023 Diamond Certified Directory helpful. Look for quarterly updates in the mail throughout the year, and remember, you can always access Diamond Certified Resource online.