How to Be a Savvy Consumer – Video

<p>Being a savvy consumer takes a little extra work, but you’ll get big payoffs in the long run. In this video, Chris Bjorklund, Consumer Advocate, and Joy Lanzaro, Director of Mediation &amp; Compliance, walk you through 10 steps you can take to ensure your transactions go smoothly. When you&#8217;re done, check out our <a href=https://www.diamondcertified.org/problem-resolution-mediation/>Problem Resolution &amp; Mediation Hub</a> to learn more about consumer affairs. Lastly, remember, Diamond Certified Preferred Consumers are backed by a Double Diamond Certified Performance Guarantee when they use Diamond Certified companies (<a href=https://www.diamondcertified.org/membership/>enroll here, it&#8217;s free!</a>).</p> <p>&nbsp;</p> <p><iframe loading=lazy width=500 height=281 src=https://www.youtube.com/embed/z2xAlnxvJp4?feature=oembed frameborder=0 allow=autoplay; encrypted-media allowfullscreen></iframe></p>