Questions To Ask Customers of Computer Data Recovery Companies

<img src=https://dcr-apis.s3.us-east-2.amazonaws.com/wp_contents/uploads/2021/06/data-recovery2-3825581-scaled.jpg alt=class=attachment-post-thumbnail style=height: ;width: /> As you already know, it’s wise to choose a local Diamond Certified computer data recovery company near you because all certified companies have passed an in-depth <a href=https://www.diamondcertified.org/ratings-process/ target=_self>ratings process</a> that most other companies can’t pass. Additionally, Diamond Certified reports are available online for all certified companies. Best of all, you’ll never be fooled by fake reviews because all research is performed in live telephone interviews of actual customers chosen at random from the companies’ entire customer databases. If you can’t find Diamond Certified computer data recovery companies within reach, you’ll have to do some research on your own. If you do, start by calling some references provided by your computer data recovery companies. While references provided to you by computer data recovery companies are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process, they can still be valuable. Just be sure you take into account the fact that most references given to customers from companies are cherry-picked instead of randomly selected. So the data recovery services will likely give you a few customers to call that they know are satisfied. Still, talking with previous customers can give you insight into what you can expect from the companies you’re considering. If you do call references, ask for a list of the data recovery companies’ 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied. The following are questions you may want to ask computer data recovery companies: <ol> <li>Were you satisfied with the service from the company?</li> <li>What was the type and scope of job they did for you (computer hard drive recovery, missing file location, deleted file restoration, corrupted file repair and restoration, USB drive repair or file recovery, etc.)?</li> <li>Were the representatives from this computer data recovery service prompt and personable?</li> <li>Did they explain to you the status of the work and keep in touch while the recovery efforts were in progress?</li> <li>Did they complete the data recovery attempts in a reasonable amount of time?</li> <li>Were there unexpected costs not reflected on your original estimate? If so, what were they for and were they avoidable?</li> <li>Did you send in or drop off your computer, hard drive or corrupted disks?</li> <li>Did the data recovery companies charge extra to travel to your home if you live in a smaller jurisdiction?</li> <li>Were they able to recover the files or data that you hired them to repair or find?</li> <li>Did the data recovery company return your original hardware, computer or disks after the data recovery services were complete?</li> <li>Would you recommend this data recovery services to friends or family?</li> <li>When you need data recovery service in the future, will you hire this company again?</li> <li>What was the best part about working with this company?</li> <li>Is there anything you wish you would have known before hiring them?</li> </ol>