What to Ask Former Customers of Local HVAC Contractors

<p></p> <img src="https://dcr-apis.s3.us-east-2.amazonaws.com/wp_contents/uploads/2017/06/Service-Champions-2017-work-e1536605332603.jpg" alt="class=attachment-post-thumbnail" style="height: ;width: "/> <p></p> <h3>When requesting a list of references from a heating and air conditioning contractor, make sure you get all the information you need.</h3> <p>Most importantly, you should specifically ask for a list of the company’s 10 most recent customers. This will make it difficult for them to only give you the names of customers whom they know were satisfied. Then call several of the references and ask them specific questions about the heating and air conditioning contractor you’re considering.</p> <h3>Here are some questions to ask a HVAC company’s references:</h3> <ul> <li><em>Were you satisfied with the HVAC installation and the customer service from (HVAC company name)?</em></li> <li><em>What type of job did they do for you (HVAC repair, cooling and heating installation, residential air conditioning service, HVAC unit replacement, furnace repair, etc.)?</em></li> <li><em>Did the heating and air conditioning contractor you hired complete the work on time?</em></li> <li><em>Did the contractor keep you up-to-date on the status of the project?</em></li> <li><em>Were there unexpected costs? If so, what were they for and were they avoidable?</em></li> <li><em>If you live in a smaller town, did the HVAC company charge extra to travel to your home?</em></li> <li><em>Did the HVAC installers show up on time?</em></li> <li><em>Did they clean up after installing your new furnace or air conditioning system? </em></li> <li><em>If you need a new furnace or HVAC repairs in the future, would you use this contractor again? </em></li> <li><em>Would you recommend the company to friends or family?</em></li> </ul> <p><a href="https://www.diamondcertified.org/" target="_self">Use Diamond Certified Resource to find top rated companies.</a></p> <p><strong>Local, Top Rated Diamond Certified Companies Related to Your Topic</strong><br><a href="https://www.diamondcertified.org/marin-air-conditioning-heating-ventilation-hvac/" target="_self">Marin County HVAC Contractors</a><br><a href="https://www.diamondcertified.org/san-francisco-air-conditioning-heating-ventilation-hvac/" target="_self">San Francisco HVAC Contractors</a><br><a href="https://www.diamondcertified.org/santa-clara-air-conditioning-heating-ventilation-hvac/" target="_self">Santa Clara County HVAC Contractors</a><br><a href="https://www.diamondcertified.org/alameda-heating-air-conditioning-ventilation-hvac/" target="_self">Alameda County HVAC Contractors</a><br><a href="https://www.diamondcertified.org/solano-air-conditioning-heating-ventilation-hvac/" target="_self">Solano County HVAC Contractors</a></p> <p><strong>Related Articles</strong><br><a href="https://www.diamondcertified.org/Guide/Heating-and-Cooling-Your-Home/" target="_self">The Homeowner's Guide to Heating, Cooling &amp; Air Quality</a><br><a href="https://www.diamondcertified.org/find-expert-advice/" target="_self">Get Expert Advice From Owners of Top Rated Local Companies</a><br><a href="https://www.diamondcertified.org/membership/" target="_self">Become a Diamond Certified Preferred Member (Always Free)</a>&nbsp;&nbsp;</p>