Get Feedback From Previous Customers of Local Computer Repair Technicians
<p></p> <img src="https://dcr-apis.s3.us-east-2.amazonaws.com/wp_contents/uploads/2021/06/computer-6-office-2815634_1920.jpg" alt="class=attachment-post-thumbnail" style="height: ;width: "/> <p></p> <p>You want to ensure that the computer service company you select is competent, bills only for services they provide, and provides a working environment that is conducive for asking questions and getting quick results. To get started, consider asking the company's references the following questions:</p> <ol> <li><em>Was the computer service and repair company you hired experienced?</em></li> <li><em>While working on your system, did the technician service other clients?</em></li> <li><em>Did they repair your computer in the time promised?</em></li> <li><em>Did you find the cost of their services reasonable?</em></li> <li><em>Did they explain the fixes to your computer and ways to prevent further issues? Were there delays and if so, did they inform you?</em></li> <li><em>Did the computer service and repair company provide detailed and clear invoices?</em></li> <li><em>Did the computer service company provide written documentation that detailed all aspects of your repaired computer setup—including passwords, licenses and equipment specifications and serial numbers?</em></li> <li><em>Did they proactively help you improve your system’s performance?</em></li> <li><em>Did they have backup procedures in place for system crashes?</em></li> <li><em>How did the computer service and repair consultant monitor and backup your system? Was this done off- or onsite?</em></li> <li><em>What security options did they provide for your computer?</em></li> <li><em>How quickly did they respond when you called?</em></li> <li><em>How much time did they need to repair your computer?</em></li> </ol> <p><a href="https://www.diamondcertified.org/" target="_self">Use Diamond Certified Resource to find top rated companies.</a></p> <p><strong>Related Articles</strong><br><a href="https://www.diamondcertified.org/Guide/Computer-Device-Repair/" target="_self">The Essential Guide to Computer & Device Repair</a><br><a href="https://www.diamondcertified.org/find-expert-advice/" target="_self">Get Expert Advice From Owners of Top Rated Local Companies</a><br><a href="https://www.diamondcertified.org/membership/" target="_self">Become a Diamond Certified Preferred Member (Always Free)</a> </p>
