FAQ for Carpet Cleaning and Upholstery Cleaning Services

<img src="https://dcr-apis.s3.us-east-2.amazonaws.com/wp_contents/uploads/2017/06/Masters-Touch-Upholstery-work-rgb-12.jpg" alt="class=attachment-post-thumbnail" style="height: ;width: "/> Q: Why choose a Diamond Certified carpet and upholstery cleaning company? A: Diamond Certified helps you choose a carpet and upholstery cleaning company with confidence by offering a list of top-rated local companies who have passed the country’s most <a href="https://www.diamondcertified.org/ratings-process/" target="_self">in-depth rating process</a>. Only carpet and upholstery cleaning company rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the<a href="https://www.diamondcertified.org/performance-guarantee/" target="_self"> Diamond Certified Performance Guarantee</a>. So you’ll feel confident choosing a Diamond Certified carpet and upholstery cleaning company. Q: Is there a different in what type of carpet an upholstery and carpet cleaning company cleans? A: There is a different in the type of carpet that is being cleaned and the level that can be extracted. For example, Berber carpets clean well but often have reappearing stains in the next few days after they have been cleaned. Frieze carpets hold moisture so they must be done over more frequently or have an air mover readily available. These differences should be addressed with your carpet cleaner company of choice during your initial interview. Q: What is the normal dry time after carpets are cleaned? A: Usually, if there is ventilation in the room or if it is a warm day, it will take anywhere from 3-6 hours. This is dependent on the carpet and conditions. Q: Can all stains be removed? A: There are some permanent stains that can never be removed. These should be addressed by your carpet cleaning professional when he inspects your home before cleaning it. Some of these permanent stains that are almost impossible to remove include pet urine stains or any type of artificially colored stains. However, they can often be lightened. Q: Is it better to have your carpet steam cleaned or chemically dry cleaned? A: Steam cleaning is both a surface cleaner and a deep penetrating cleaner. It will remove surface stains as well as deep clean down into the carpet pad where bacteria and other stains remain. You will need to speak with a carpet cleaning professional regarding the advantages and disadvantages of both. Q: Is it better to get an estimate over the phone or in person? A: It is always better to get an estimate in person as there are too many factors involved in cleaning your carpets that can’t be answered over the phone. If an upholstery cleaning company does give you a quote over the phone that sounds low, be aware that low cost often means poor service. Q: How much better can a professional clean my carpets than doing it myself? A: Equipment and type of chemicals used in the cleaning process are huge factors when cleaning carpets. For the most effective carpet cleaning, a professional is the best choice. A professional has the experience to give you the quality of cleaning you need as well as the cleaning power that isn’t available on the consumer level and will be the most effective. Q: Are carpet cleaning chemicals harmful to my children or pets? A: All cleaning chemicals have hazardous levels that range from good to worse. However, there are also natural chemicals that some carpet cleaning companies use. Ask your carpet cleaning professional about what type of chemicals they use. Q: What should I look out for when being charged for carpet cleaning? A: Some companies charge by the rooms they clean and others by square footage. Be sure to ask for referrals, what they do to prepare your carpets for cleaning, and what type of system they use. Customer satisfaction should always overshadow price by a few dollars. Q: What should I watch out for when looking for a carpet cleaning service company on the internet? A: Be sure that they are licensed and insured. Also ask for references and how many years the carpet cleaning company has been in business. Last of all, inquire if the company is owner operated as there is a level of pride that goes along with owning your own business and running it well. Q: Is it best to put off having my carpet cleaned for as long as possible? A: Many major carpet mills recommend professional cleaning your carpets at least once per year. The build up of soil in the carpet in combination with foot traffic creates abrasion that breaks down the fibers of the carpets. Professional cleaning removes the dirt and grime deep within the carpet and restores its natural beauty. Q: My carpet has bleached or faded spots. Can a professional carpet cleaning service correct that? A: If there is color loss in the carpet, it may be possible to spot dye it. Another option is to do a carpet repair by replacing that area of carpet with another piece.