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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Contra Costa County – Home Energy Auditor CATEGORY

Tim Hassler is a 17-year veteran of the HVAC industry and CFO of Hassler Heating & Air Conditioning, a Diamond Certified company since 2014. He can be reached at (510) 400-5759 or by email.

Tim Hassler

diamond certified contributor profile and expert article

Tim Hassler: A Brotherly Opportunity

By James Florence, Diamond Certified Program Reporter

EL CERRITO — Tim Hassler used to have a fruitful career in the biotech industry, but when his brother suggested they join forces in the HVAC field, he knew it was a good opportunity. “I was working as a regional manager for a service company in the biotech field,” he recounts. “My brother, Mike, founded Hassler Heating & Air Conditioning in 1999 and the business was growing a lot, so we began talking about partnering up. Not only did it offer a chance for me to progress from management to ownership, I was also excited to get into an industry that focused on improving home performance.”

Today, as CFO of Hassler Heating & Air Conditioning, Tim says his past management experience comes into play in the company’s day-to-day operations. “Right now we’re up to five installation teams, so between scheduling, pulling permits and completing jobs in a timely manner, there are a lot of logistical challenges. Fortunately, that happens to be one of my strengths, so I enjoy coordinating things so our operations run smoothly and efficiently.” Tim also likes working alongside his two stepsons, Paul and Chris. “Paul is one of our energy auditors and Chris is a service technician. They’re not just family; they’re great employees as well.”

Originally from Truckee, Tim now resides in Marin County with his wife, Tamara, where he expresses his appreciation for the region’s natural beauty. “I’m a big hiker and runner, so I really enjoy all the nature trails and open spaces in this area. The Mt. Tamalpais Watershed and Point Reyes are great places to spend time, especially with family, so I feel really blessed to live here.”

In his professional life, Tim espouses the importance of keeping customers satisfied. “Our goal is to give our customers quality products and great service,” he affirms. “We go the extra mile to provide each customer with a good experience, and even though that sometimes affects our bottom line, it’s crucial to our long-term success.”

When asked the first thing he’d do if he were to retire tomorrow, Tim says he’d take a breather. “I’d probably take a nice, relaxing vacation and do some traveling. My brother and I both work six and sometimes seven days a week, so it’d be great to have a chance to slow down and just breathe. Right now, we’re trying to put systems in place and get the right personnel so we can do that.”

Ask Me Anything!

Q: If you could travel anywhere in the world, where would you go?
A: New Zealand.

Q: What are your favorite sports teams?
A: The Oakland A’s, the Oakland Raiders and, as a UC Berkeley graduate, the Cal Bears.

Q: Coffee or tea?
A: Definitely coffee.

Q: Ever read a book more than once?
A: “Hawaii” by James Michener.

Q: What was your favorite video game as a child?
A: It’s a tie between “Defender” and “Donkey Kong.”

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Going Above Minimum Standards with Air Filters

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EL CERRITO — Some people think air filters are all the same, but this is far from the case. While the heating and cooling systems in many homes have standard, one-inch fiberglass filters, the reality is that these do little to improve… Read more

Expert Video Tip

Video: Assessing Filter Options

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Complete Video Transcription:

EL CERRITO — Host, Sarah Rutan: In maintaining your HVAC system, there are multiple options for filters you can use. Today, we’re in El Cerrito with Diamond… Read more

Steve Moore is a veteran of the HVAC industry and owner of Moore Mechanical, Inc., a Diamond Certified company since 2007. He can be reached at (925) 560-1505 or by email.

Steve Moore

diamond certified contributor profile and expert article

Steve Moore: A Fresh Opportunity

By James Florence, Diamond Certified Resource Reporter

DUBLIN — As a union tradesman, Steve Moore was in between projects when he decided to take advantage of a fresh opportunity. “Before I got into residential HVAC, I was working out of a union shop in San Francisco,” he recounts. “I had just finished a big project and was waiting around for the next job, as is often the case with union work, and in the meantime I started doing jobs for friends and family. It wasn’t long before I realized waiting for union jobs didn’t make much sense when I had people ready to give me work. Ultimately, I decided to leave the union and start doing residential HVAC work, and that’s what I’ve been doing ever since.”

Today, as owner of Moore Mechanical, Inc., Steve says his favorite part of his job is interacting with employees and customers alike. “I enjoy training my employees and watching them grow and be successful in the industry. Of course, I also get a lot of satisfaction from providing our customers with a high level of expertise and professionalism.”

A resident of Danville (where he lives with his wife, Wendy), Steve expresses his appreciation for the character of Bay Area work and life. “We’re very lucky in that we have both great weather and access to outdoor activities with the beach and mountains close by. From a business perspective, the Bay Area offers everything from excellent demographics to cutting-edge technology, so it’s great being able to offer the best systems to customers who appreciate quality.”

Outside of work, Steve engages in a variety of active pastimes, from outdoor pursuits to charitable activities. “I’m an avid cyclist and enjoy both mountain biking and road biking, the latter of which I do somewhat competitively,” he says. “I also do a lot of camping in the mountains with my family. Other than that, my wife and I are very involved in our church and like taking part in missions, both locally and abroad.”

In regard to a professional philosophy, Steve espouses the importance of the customer experience. “We’re committed to providing our customers with a great experience from start to finish,” he affirms. “This starts with the initial phone call and goes all the way through the job’s completion. We want each customer to feel great about the decision they made in hiring us, to the point where they can’t help but tell their friends and family about it.”

When asked the first thing he’d do if he were to retire tomorrow, Steve says he’d take his cycling hobby to a new locale. “I’d go for a week-long cycling trip in Italy. Of course, long-term, I would continue contributing to my business through training and teaching, and just make sure it continues to be healthy going into the future.”

Ask Me Anything!

Q: Coffee or tea?
A: Coffee.

Q: If you could live in the city or the country, which would you choose?
A: The country.

Q: What’s your favorite sports team?
A: The San Francisco 49ers.

Q: Did you play any high school sports?
A: I played football and wrestled.

Q: Do you collect anything?
A: Old-fashioned, wall-mounted thermometers.

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Addressing the Big Picture with HVAC Estimates

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DUBLIN — When getting an estimate for a new heating, cooling and ventilation system, make sure it addresses the big picture. First of all, the estimate should address all aspects of system operation, not just the HVAC unit itself. The estimate… Read more

Expert Video Tip

Video: What’s in an HVAC Estimate?

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Complete Video Transcription:

DUBLIN — Host, Sarah Rutan: When reading an estimate for a new heating and cooling system, there are several things you should be looking for. Today we’re… Read more

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

INDUSTRY INFORMATION - Contra Costa County – Home Energy Auditor

The following associations and agencies are those that focus on home energy audits. They may have more information about professional home energy auditing companies in the Bay Area and across the country.

Association for Energy Affordability (AEA) (www.aea.us.org)