Independently Rated Highest in Quality
S i x t e e n t h
Consecutive Year
Originally Earned:
February 2002
We declare that Roberts Electric Company, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #10
(925) 399-1909
(510) 621-3918

Dan Pitcock, President

Roberts Electric Company, Inc. (RECO) is a full-service electrical contractor that serves residential, commercial, and industrial clients throughout the East Bay and San Francisco. Family-owned and operated since 1932, the company is unique in the industry in its ability to meet customers’ needs in a wide range of environments. RECO’s services include lighting, upgrading electrical services, new circuits and outlets of all types, and anything for the home, including remodels, additions and new construction. On the commercial side, it handles circuit, service and distribution installations; tenant improvements; retail buildouts; lighting upgrades; isolated ground surge protection; ballast replacements and more.

RECO can help with the new Title 24 commercial and residential requirements as well as develop lighting plans or lighting control systems.

RECO works with Lutron HomeWorks and RadioRA products as well as commercial energy management systems. “LED lighting is the future, and options and product quality are changing fast, so we work with lighting designers, specifiers and suppliers to stay up-to-date with the latest products,” says President Dan Pitcock. In recognition of its outstanding work, RECO has been named one of the “Top 20 Electrical Contractors in the Bay Area” by the San Francisco Business Times.

Company Philosophy

“We’ve been able to excel in our industry because we offer consistent professional performance. Our employees recognize that they’re being invited into people’s homes and businesses, so they’re always efficient, neat and organized. Our managers visit jobsites, listen to any questions or concerns a customer might have, and follow up when the work is done. We quickly take care of problems because we want our customers to be happy and continue recommending us to others.” 

Serving the Entire East Bay Area and San Francisco

All Residential
Commercial/Industrial Services
Residential Remodels and Additions
Tenant Improvements and Remodels
Office/Warehouse Buildouts
Distribution/Service Upgrades
Circuits - All Types
Motor Controls
Lighting Upgrades/Lighting Efficiency
Troubleshooting and Maintenance
Telecom/Data

B-K Lighting
Eaton
Eaton
Halo
Juno
Leviton
Leviton
Lutron
Lutron
Metro
Rejuvenation
Ruud

Comparative Summary

In an industry where many companies make outsized claims about their expertise, Dan Pitcock is content to let his company’s history and reputation speak for itself. Mr. Pitcock runs Roberts Electric Company (RECO), a fixture in the Bay Area for over 75 years. The company has been family owned and operated since 1960. RECO is one of the industry’s most versatile companies, providing...

Frequently Asked Questions

Q: You talk about maintenance for electrical work. Are there telltale signs that I need upgrading?
A: "Yes, there are. For example, are you resetting circuit breakers or changing fuses too often? Do the lights dim when you turn on your air conditioner? Do you ever smell electricity burning? Do you have six devices plugged into a single outlet...
Q: I have a fuse box in a closet. Is that a problem?
A: "Yes, it should be removed."
Q: What about my circuit breaker panel? It’s pretty old.
A: "Updated, properly sized circuit breakers are safer to reset and calibrate for the size and load they’re connected to."

Industry Info

All good electricians earn their reputations the same way: Years of good work and proven customer satisfaction
Whether you need major electrical installation or some simple wiring, choose a company that can do it all. Because if your electrical contractors uncover something that they didn’t anticipate—and it happens all the time, especially in...
Findings based on statistically reliable research from 378 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 378

Diamond Certified Qualification

Based on 378 customer surveys, we declare
Roberts Electric Company, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 10
Continuously qualified since February 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Homer T. Verified Customer Name
"The technician was very friendly and helpful."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Roberts Electric Company, Inc.
(925) 399-1909
(510) 621-3918
(510) 834-4929 fax
DCID9259387326
DCID5108346161

Office: Mon – Fri: 8am – 4:30pm
Electrician On-Call At All Times

Serving the Entire East Bay Area and San Francisco

Dan Pitcock, President
30
728215
Liability Insurance, Workers' Compensation
San Francisco Business Times, Top 20 Bay Area Electrical Contractors
1932
All Residential, Commercial/Industrial Services, Residential Remodels and Additions, Tenant Improvements and Remodels, Office/Warehouse Buildouts, Distribution/Service Upgrades, Circuits - All Types, Motor Controls, Lighting Upgrades/Lighting Efficiency, Troubleshooting and Maintenance, Telecom/Data
B-K Lighting, Eaton, Halo, Juno, Leviton, Lutron, Metro, Rejuvenation, Ruud
1,100
Commercial, Residential
1-Year Warranty on Parts and Labor

Photo & Video Gallery

Survey Responses For

Roberts Electric Company, Inc.

Roberts Electric Company, Inc.: Average 8.9 out of 10 based on 378 unique customer surveys of customer satisfaction.
Homer T. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're pretty on time, pretty honest, reasonable, and they respond courteously and promptly."

"The technician was very friendly and helpful."

Josh H. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very accommodating when in a pinch, and they were willing to help me no matter the lengths."

"They did whatever they could to get the problem addressed."

Allan H. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend Roberts Electric. They have a very knowledgeable and detailed staff including their front office."

"They were professional. Also I found them in the Diamond Certified ledger."

Janet C. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt and professional and reasonable prices. I don't think you can ask for more."

"He wasn't condescending. Some guys can just go on and on when you really want them to just do the work. He treated me like an adult."

Donna G. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they're worth their cost. They're not cheap, but the value you get is worth the cost."

"They did a really good job."

Fred R. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them without qualification."

"They were prompt, efficient, and the quality of their work was top notch."

Jack H. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they do a very good job, they did exactly what I wanted."

"The quality of the work"

Susan S. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that I've already recommended them, that it was easy to get an appointment with them, the guy who came out was super knowledgeable and he was really friendly, really knew his stuff, and was very professional. Even though I didn't know anything, he was very straight with me and wasn't condescending. He treated me like an adult. I had the electrician come over and fix a problem in my garage and then the estimator, Kevin, came out to look at the whole thing again and talk to me about fixing it as it is versus putting in a new junction box. Kevin was also wonderful the same way as the first guy. It was kind of complicated for me but he did a really good job of telling me my options. They were both really honest and not alarmist. They told me I can go several years with how it is without major problems. They really sketched it out for me but didn't try to up-sell me. They gave me all the facts. So what I would recommend them for is their professionalism, their honesty, and the overall quality of their work and those things."

"I think that it was that both people were obviously very experienced and also that they were very honest. I felt safe whichever decision I made, because I have all the facts to make a good decision, and if it was dangerous they would have told me. But they didn't make it sound more dangerous to get more money out of me. They talked to me about it in a very friendly, easily understandable."

James C. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The efficiency and quality of the work, they're not slacking off, they really get to work."

"Their work and their personnel"

Judith C. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, professional, friendly, and didn't try to charge for things that were not necessary."

"There wasn't a lot of uncertainty with them. They pinpointed the issue and it was fixed."

Judith O. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very personable and treated us and the property very nicely. They do amazing work. "

"They treated us well."

MaryAnn D. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they know their stuff, and they're very honest."

"They fixed something that hadn't been working since the day it was installed 30 years ago."

Maureen B. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and they figured out a solution to the issue we had. Everything is perfect now."

"Their attitude and professionalism"

Sydney M. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they were reliable, they did a good job, and they answered the questions I asked."

"They did the job."

Andree J. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They come highly recommended. They have done great."

"They do what they tell you they will do."

Vincenzo T. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and they figured out a solution to the issue we had. Everything is perfect now."

"Their attitude and their professionalism"

F.L. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are extremely reliable and very prompt. I use them for both commercial and residential services. They are very detail oriented, and they take good care of me."

"They are very prompt."

Don M. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good."

"Professional and competent"

Frank G. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were dependable, and the price was fair."

"They were dependable, and the price was fair."

Jack K. Verified Roberts Electric Company, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They guy was prompt, and he did the work. We were satisfied."

"The guy was prompt, and he did the work. "