Independently Rated Highest in Quality
T h i r d
Consecutive Year
Originally Earned:
February 2015
We declare that Precision Door Services of the Bay Area HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2235
(408) 389-5057
(510) 344-7033

Owners Amie and Patrick Prendergast

Precision Door Services of the Bay Area installs and repairs all types of garage doors for residential clients throughout the Bay Area. Precision offers same-day repair service, guarantees each call will be answered by a live person 24/7, and is open seven days a week and on holidays. The local, family-owned and operated company also offers a large selection of garage doors for sale (including carriage house and custom wood styles) and provides free, in-home new door estimates.

“We are fortunate that our clients chose us to repair and install more than 5,000 garage doors in the Bay Area in 2015,” say owners Amie and Pat Prendergast. “Since 1999, our customers have known we’ll be able to help them quickly, which makes a real difference when it comes to having a broken garage door fixed. Ninety-eight percent of the time, our technicians have the tools and parts to fix a door on the first visit.”

Precision Door Services’ experienced technicians are trained and backed by a national franchise before they’re sent into the field. “Our technicians have the knowledge and skill to repair any type of garage door operating system in the market,” says Mr. Prendergast. “Our associates receive ongoing training for how to provide superior customer service in addition to all their technical training.”

Company Philosophy

“Our goal is to give every customer outstanding service. We understand that every customer is unique, so we work with them to find the best solution. We guarantee our work because we use the highest quality parts and our technicians are professionally trained. We often hear from our customer feedback surveys that we are the most professional company in the business.”

Serving Alameda, Santa Clara, Contra Costa, San Francisco, San Mateo and Marin Counties

Residential Garage Door Installation & Repair
Garage Door Sales
Garage Door Opener Installation & Repair
24/7 Emergency Service
Safety Inspections

Amarr
Chamberlain
Clopay
Entrematic
Genie
Home Depot
LiftMaster
Marantec
Raynor
Raynor
Sears
Stanley

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for garage door contractors that have earned the prestigious Diamond Certified award. For Precision Door Services of the Bay Area, the key to achieving and maintaining high levels of customer satisfaction is simple: take a professional, detail-oriented approach to every job, regardless of its...

Frequently Asked Questions

Q: How quickly can you come to my house and fix my door?
A: "We can usually get to you the same day if you call before 5pm. We understand that a broken or malfunctioning garage door can be a big problem, so we always try to get to our customers as soon as possible. "
Q: How much will it cost to repair my garage door?
A: "It depends on a lot of factors, so we prefer to look at the problem before we give an estimate so we know exactly what we’re dealing with. Our estimates include the full installation cost, so there are no hidden fees, and we also inclu...
Q: What door brands do you service and install?
A: "We service all major brands of garage doors and garage door openers. We install Amarr, Entrematic, Chamberlain, Clopay, Home Depot, Liftmaster, Marantec, Raynor, Sears, Stanley and Genie doors. "

Industry Info

If you want to make your home quieter, consider making modifications to your garage door.
Most people don’t even think about the noises their garage doors make. However, if you have a living space above your garage, neighbors in close proximity or varied sleep schedules within your household, you’re likely to discover just...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Precision Door Services of the Bay Area
has passed all rating steps and has earned
The Diamond Certified Award
No. 2235
Continuously qualified since February 2015.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

James T. Verified Customer Name
"I would like to have the same person come back and do the service for me. I can't remember his name. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Precision Door Services of the Bay Area
(408) 389-5057
(510) 344-7033
(650) 450-8988
DCID4084009090
DCID5102008914
DCID6505320444

24/7

Serving Alameda, Santa Clara, Contra Costa, San Francisco, San Mateo and Marin Counties

Amie & Patrick Prendergast, Owners
12
993539
Liability Insurance, Workers' Compensation
Better Business Bureau, International Door Association (IDA)
2001
Residential Garage Door Installation & Repair, Garage Door Sales, Garage Door Opener Installation & Repair, 24/7 Emergency Service, Safety Inspections
Amarr, Chamberlain, Clopay, Entrematic, Genie, Home Depot, LiftMaster, Marantec, Raynor, Sears, Stanley

Photo & Video Gallery

Survey Responses For

Precision Door Services of the Bay Area

Precision Door Services of the Bay Area: Average 8.9 out of 10 based on 125 unique customer surveys of customer satisfaction.
James T. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good. I would recommend them. "

"I would like to have the same person come back and do the service for me. I can't remember his name. "

Kim B. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very prompt when they came. I didn't have to wait for hours because my garage door had stopped working."

"Great customer service, they care about their customers. "

Carolyn W. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very quick to get here. The guy was very professional and took his time to explain what he was doing to the door. It was a good experience. "

"They were very quick to get here. The guy was very professional and took his time to explain what he was doing to the door. It was a good experience. "

Stacy C. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guy figured out what was wrong, he cleaned up after himself, and he taught us some best practices for taking care of the springs. He was great. He didn't get too technical and didn't make me feel dumb, but was still a complete professional. He was great. "

"They were done quick and they took care of everything. "

Tom B. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very fast and efficient and did good work."

"Fast and efficient"

Anna B. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they were professional, and they came out quickly and installed a new garage door. "

"That they were professional and quick"

Ellen P. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very good. It was very positive. I like them a lot. "

"They did good work."

Lucianne M. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are just the top of the line. I've used them more than once, and I was very pleased. "

"The funny thing is that I have called them twice over a 10 year span and both times the same technician came out. I thought that was really special. I can't remember his name, maybe his name is Josh. I would recognize it if I saw it. "

Jeff E. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were punctual, professional and helpful. I had some unique conditions to work around and they were able to accommodate me. They provided good service. "

"They did the job well and it was a good experience. Everything was handled fine. "

Ken K. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nothing to take about, it went so perfect, I have no complaints."

"They were on time and they did exactly what they said they were going to do for exactly the price they said it would be. I worked very well, I would use them again. "

Andrew H. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Prompt service"

"Just the prompt service, it's been a while since I have used them. "

Frank L. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's the place to go. I have other services that didn't measure up."

"They took very good care of me and both of my homes. They also provided me with advice on how to preserve my garage door opener, and how to make it last longer. They also gave me advice on how to take care of my garage door to make it last so it wouldn't have to be serviced as often. I was really sold on them and they did right by me. "

Timothy R. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very efficient, friendly, and fast"

"Very efficient, friendly, and fast"

Kitty M. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go with Precision."

"Just things in general, I called them and I had a problem that needed to be fixed. I waited too long to have the work done and it could have ended up being a serious problem. When the guy came out he showed me what the problem was and fixed it. He was professional, friendly and courteous, the kind of things that you don't see a lot of nowadays. "

Gale B. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They have good prices, and they are there when you need them."

"I didn't have to shop around. They satisfied all of my needs, and they came and fixed the issue right away. I was completely satisfied. "

Evan L. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Try them out."

"They have a good product, and they're reliable."

Gene C. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were recommended to me, so I went with them, and I would also recommend them to anyone else."

"They got the job done, and they were in and out quickly. I'm very satisfied. We've had no problems."

Jim D. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them."

"They were very detail-oriented, they showed up right on time, they were very honest, and they knew what they were doing. I was confident in their work, and I knew that nothing would go wrong or be defective."

Arash F. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up over the weekend, they were on time, and they did the job correctly."

"They showed up on time."

Donnell T. Verified Precision Door Services of the Bay Area Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They took my call right away, and they responded quickly."

"They explained what they were doing, as they were fixing my garage door."