Independently Rated Highest in Quality
S e v e n t h
Consecutive Year
Originally Earned:
April 2011
We declare that Kaljian Construction Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1748
(925) 243-7706

Robert Kaljian is owner of Kaljian Construction Inc.

Kaljian Construction Inc. provides a wide range of handyman/home repair and remodeling services for residential clients in Northern Contra Costa County. As a general contractor, the company is able to handle all types of construction projects, including kitchen, bathroom and complete interior house remodels; door, window and flooring installations; and more. Its handyman services extend to “anything my customers’ homes need,” says owner Robert Kaljian.

Mr. Kaljian operated a cabinet shop for 10 years before shifting his focus to home repair/remodeling and establishing Kaljian Construction. He’s been involved in construction since he was in high school, when he worked for a man who taught him the fundamentals of the trade. “I’ve always been mechanically inclined, but the knowledge I gained from that experience really sharpened my skills,” says Mr. Kaljian.

Kaljian Construction emphasizes the importance of preparation and meticulousness when working on its clients’ projects. “I firmly believe that if I always follow the same process, I’ll turn out good products,” says Mr. Kaljian. “Shortcuts don’t work in construction—there’s too much planning and skill involved. I take my time and make sure I have the right tools for the job at hand.”

Company Philosophy

“My approach to every job is simple: Do it once and do it right. I take great pride in my workmanship, and my detailed business approach is evident in the special care I show to each client’s property. Ultimately, I strive to use my decades of industry experience to ensure complete customer satisfaction.”

Serving Northern Contra Costa County

Kitchens
Bathrooms
Electrical
Plumbing
Home Remodeling
Door Installation
General Contractor Services
Handyman Services

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for handyman/home repair companies that have earned the prestigious Diamond Certified award. For Kaljian Construction Inc., customer satisfaction has always been dependent on the company’s ability to effectively communicate with its clients throughout every phase of their projects....

Frequently Asked Questions

Q: How long will my project take to complete?
A: "It depends on the project, but we always give our clients realistic timeframes instead of just telling them what they want to hear. We prepare them for the entire process by explaining what time we’re going to arrive every day, how many days...
Q: Do you work with subcontractors?
A: "Yes, but we’re in charge of everything on the jobsite, so you’ll only have to deal with one person. We answer for all our subcontractors and stand behind their work."
Q: Can you do my project in phases if I need to control my budget?
A: "Absolutely. We can help you prioritize the work by pointing out critical portions that should be handled immediately and less critical portions that can wait. If our initial bid exceeds your budget, let us know and we’ll work out a plan....

Industry Info

One of the quickest ways to transform a bathroom is to change the look of its walls.
Before you choose paint, wallpaper, paneling or tile for a bathroom remodel, it’s important to remember that a bathroom wall covering must be able to stand up to moisture, heat and frequent cleaning. Mixing and matching materials for their different...
Findings based on statistically reliable research from 120 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 120

Diamond Certified Qualification

Based on 120 customer surveys, we declare
Kaljian Construction Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1748
Continuously qualified since April 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Danny W. Verified Customer Name
"They are reliable."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Kaljian Construction Inc.
(925) 243-7706
(925) 672-2647 fax
DCID9253832947

Mon – Fri: 8am – 6pm
Sat: By Appointment

Serving Northern Contra Costa County

Robert Kaljian, Owner
36
808093
Liability Insurance
National Kitchen & Bath Association (NKBA)
2002
Kitchens, Bathrooms, Electrical, Plumbing, Home Remodeling, Door Installation, General Contractor Services, Handyman Services
60
Residential

Photo & Video Gallery

Survey Responses For

Kaljian Construction Inc.

Kaljian Construction Inc.: Average 9.4 out of 10 based on 120 unique customer surveys of customer satisfaction.
Danny W. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work, but at a premium. They are expensive but good. "

"They are reliable."

Nancy W. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was promptly responsive to my request. I felt that he went out of his way to help me secure a couple of the products I needed that I didn't originally have. He scheduled me in quickly. He arrived on time. He completed the work well. He cleaned up everything. I was very happy. In fact I was thinking of calling him again. "

"He was able to successfully complete whatever I asked without any problems, even though there were challenges. He was never thrown off by anything. He was very competent in all areas."

Julie H. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very thorough and very on time. Sometimes he has helped me with my ideas. He's helped me to turn those ideas into another idea of something. He's very helpful. He's very conscious of the work he's doing. He knows my design ideas, and he works with me. I would give him '10s' across the board. I've recommended him to other people."

"He listens well and gives good advice. He is a really good guy and a fair man. The work is good. He and the people he has working with him are a very good team. "

Don W. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's the only contractor I use. I have always been very satisfied with his work. Robert is a very fine contractor. I've never used another contractor since I started using him several years ago."

"His rates are fair. He does a great job. If ever there is anything that needs fixing, he would come back and make it right."

John G. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Robert is excellent. He is too pricey but is excellent in all categories."

"Robert is excellent. He is too pricey but is excellent in all categories."

Ralph S. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very dependable."

"We liked everything about Kaljian Construction."

Dale W. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Kaljian Construction is highly dependable. They are efficient, and they stand behind their word. If they say they will be there at 7:30 AM, they'll be there at 7:30 AM. They are efficient, and they get the work done on time. They are very efficient, and they are very good. "

"I like the honesty and integrity of how he does business."

Stephanie C. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don't have a comment for this."

"They were prompt. They were available. I didn't get voicemail. They were responsive. They answered any questions I might have. "

Charlotte H. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have referred other people to him. I told them that he did excellent quality work, was timely, and dependable."

"He was timely with the appointment time he set. He was there right on time. H was knowledgeable, and I felt he did superb work."

Paulette M. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is reliable, honest, reasonable, and does high quality work."

"I think the level of the work, I am very happy with him. I have worked him for years, and I am getting ready to call him again."

Shari G. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's reliable and connected in the industry. He knows who to go to for windows, paint, and doors. He follows up with the subcontractors to make sure the project gets done on time."

"I like his focus on taking care of the customer."

Perry B. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very responsive, and he showed us ways to save money."

"He did the job he said he was going to do and offered suggestions on ways to save money. "

Danny W. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"They are always on time and always within budget."

Robert F. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does good work."

"He tailored the work to my specifications, brought in contractors that he needed for the job, and he handled it all."

Carlos G. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Robert is very welcoming. He listens to you, he's timely, he's very flexible, and he has a group of several contractors that work for him. They're all great and on the same level."

"Well, I like the fact that even though he was listed as a handyman, he was able to sort things like a general contractor."

John G. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Highly skilled, very trustworthy, and honest"

"Robert's problem solving skills, his ability to quickly and efficiently get the job done."

Ann A. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We got exactly what we wanted. There was one thing that wasn't perfect, but he came back and fixed it right away."

"They got the job done, and we like it."

Nancy W. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very helpful, gave me good advice, was prompt, and I felt he went out of his way to accomplish the project."

"I thought that he went out of his way to find a source for the products I needed and sent me in the right direction. I was really happy with it."

Rick M. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that Kaljian Construction and Robert Kaljian know their business and are very considerate. The quotes are complete, so there are no surprises, and he follows up on the job."

"The thoroughness"

Joe D. Verified Kaljian Construction Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think Robert is very knowledgeable, responsive, and he does good work."

"Robert's knowledge and willingness to manage a project well"