Independently Rated Highest in Quality
E l e v e n t h
Consecutive Year
Originally Earned:
June 2007
We declare that Coelho's Body Repair & Auto Sales, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1096
(510) 747-8967
45323 Industrial Place, #2
Fremont, CA 94538
Nelson Coelho, President

Coelho’s Body Repair & Auto Sales, Inc. has been fixing cars under the auspices of Nelson Coelho Jr. since 1980. A burgeoning car mechanic since age 12, Mr. Coelho honed his skills by spending his high school summers and weekends working in his father’s auto repair shop. Today, the entire Coelho family is involved in the day-to-day operation of the Fremont-based body shop.

Mr. Coelho says his work is all about “the art of invisible repair.” Coelho’s Body Repair & Auto Sales strives to bring vehicles back to their pre-accident conditions while leaving no evidence of any repair. Such seamless restoration is time consuming and takes great expertise, but it’s become the trademark of Mr. Coelho’s business.

As a small, independent shop, Coelho’s Body Repair & Auto Sales values its customer relationships over its relationships with insurance companies. “We’ll go out of our way to accommodate our customers and save them money whenever possible,” says Mr. Coelho. “We can even help them file insurance claims.” The company believes communication is the key to great service, so customers are encouraged to ask questions and discuss any concerns.

Company Philosophy

“We excel at what we do because we truly love the work. We’re a small operation by choice. It lets us have very personal relationships with our customers and  give them the kind of attention they can’t get at larger shops, so it really feels like a family.”

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Collision Repair
Oversizing Removal
Paintless Dent Removal
Suspension Work
Unibody & Standard Full Frame
Glass Replacement
Paint

Chief Automotive Technologies
Chief Automotive Technologies
PPG Paint
PPG Paint
SEM
SEM

Comparative Summary

Having your car sidelined by an accident can be a stressful affair, so it’s important to hire a body shop that can provide a quick return to the road, but it’s equally important that the quality of the work isn’t compromised for rapid service. Ideally, your post-accident car should come back looking like its pre-accident self—what Nelson Coelho, Jr., owner of Coelho’...

Frequently Asked Questions

Q: How many coats of paint will you put on my car?
A: "Most late-model cars are two-stage painted, which means they have a base coat and a clear-coat finish. The base is the color, and the clear is what makes it shine. Generally, we do five coats of color and three coats of clear. Back when we w...
Q: Are you going to put aftermarket parts on my car?
A: "I always use Original Equipment Manufacturer (OEM) parts unless somebody asks for an alternative. If someone is paying out of pocket and trying to save money, I’ll go with an aftermarket part, but that’s often harder on me becaus...
Q: What’s your warranty on paint jobs?
A: "As long as you own the car, if the paint ever cracks, peels or otherwise malfunctions, we’ll redo it for free."

Map

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Industry Info

Getting more than one estimate on your collision damage can save you from needlessly spending money.
“You should definitely get more than one estimate, just to gauge different costs,” says Nelson Coelho, Jr., owner of Coelho’s Body Repair and Auto Sales. “Many times, I’ll write an estimate for a partial repair—...
Findings based on statistically reliable research from 321 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 321

Diamond Certified Qualification

Based on 321 customer surveys, we declare
Coelho's Body Repair & Auto Sales, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1096
Continuously qualified since June 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Tracy M. Verified Customer Name
"They are family owned, which is really nice."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Coelho's Body Repair & Auto Sales, Inc.
45323 Industrial Place, #2
Fremont, CA 94538
(510) 747-8967
(510) 490-0565 fax
DCID5104902495

Mon – Fri: 9am – 6:30pm

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Nelson Coelho Jr., Owner
23
4
224543, 50251
Liability Insurance, Workers' Compensation
Better Business Bureau
Better Business Bureau Honor Roll
1980
Collision Repair, Oversizing Removal, Paintless Dent Removal, Suspension Work, Unibody & Standard Full Frame, Glass Replacement, Paint
Chief Automotive Technologies, PPG Paint, SEM
All
Lifetime Warranty
Alameda Auto Body

Photo & Video Gallery

Survey Responses For

Coelho's Body Repair & Auto Sales, Inc.

Coelho's Body Repair & Auto Sales, Inc.: Average 9.6 out of 10 based on 321 unique customer surveys of customer satisfaction.
Tracy M. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They use high quality materials, and they tell you what you actually need fixed, as opposed to what they can fix for more money."

"They are family owned, which is really nice."

Michael M. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very personable, and they definitely go above and beyond. They are very helpful too."

"The finishing touches, hey go through it with you and let you know if there are any issues."

Michael B. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a shop that you can trust. They do quality work, and it is a smaller, family-run business."

"Their workmanship is outstanding, they stand behind their work, and they do their absolute best to get the job completed on the date that they promise."

Judi M. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very thorough, and they did a very good job. They also have very fair pricing."

"They are close to where I live and very friendly."

Andrew P. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, and they did the work on time."

"They know their work, and they are reliable."

Elizabeth J. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable and honest"

"They were reliable, honest, and they did quality work."

Scott T. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great, they worked with me, and they were very easy to work with. They were awesome."

"The whole thing from beginning to end was really pleasant."

Lawrence G. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Qualified body shop"

"Just the quality"

Joyce T. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good."

"Just the work that they do"

Angela S. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"To go there, because they are awesome. They are friendly, helpful, and knowledgeable."

"I liked everything. They were very friendly, very helpful, knowledgeable, and the quality of work was good."

Sean M. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a very honest group of individuals, and they are hardworking. They don't overcharge or try to shave the work. They definitely take care of the customer, and they charge a reasonable rate. They do a very good job."

"Just their honesty"

Hector S. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They know what they are doing, and they get it done efficiently and fast."

"I go there to get my car fixed. They are honest, they do it in a timely manner, and they do a good job."

Bob B. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They care a lot, and they do good work."

"I would give them an "11". They get the work done well and on time."

Madison R. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, and they get back to you."

"Basically, I like how they help you however they can."

Elizabeth A. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They were good."

Bobby D. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to go there."

"Very professional, and my car looks great."

Charles G. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work, and they do it on time."

"Dealing with the owner"

Alfred J. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did good work, and they were good."

"They work with you to figure out the best time to get your things repaired."

Sam S. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are absolutely great."

"They are really responsive, very thorough, extremely clear, and very honest."

Michael B. Verified Coelho's Body Repair & Auto Sales, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very friendly, and they are very competent. They have always done a good job."

"They always do a great job."