Better Water Heaters

"I thought that they were great. They didn't try to oversell me on a ridiculously high price water heater. They sold me a quality product at a good price."

"They were great. They were prompt, they did a great job on the installation, and the price was reasonable."

Carl S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They fixed what we needed to be fixed."

"They were prompt, reliable, and they cleaned up after themselves. They seemed to be very honest in their opinion."

Christine D. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I wouldn't bother with anyone else."

"They had the product that I wanted. They were very knowledgeable and were able to explain the different models of the brand. They showed up on time, they were fast, clean, and I couldn't have been happier."

John C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Good pricing"

"They delivered what I ordered, they were on time, and they did the job in a fashionable time."

John G. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I'd say they are very good. They're professional and they got the job done. We liked them."

"They were timely and professional. We were very satisfied."

Kathy N. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He was very efficient and very good. I like what he did."

"I like that my water heater is new. I'd say that I like that it is more modern. It looks great too."

Michael S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very knowledgeable. We didn't know anything. They were not only able to help us, but they gave us advice without any pressure."

"Their personal service, and the one-on-one, no pressure, kind of attitude"

Mike S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I don't know. I haven't really thought about it. You're kind of putting me on the spot."

"They were pretty responsive. They came out quickly when I had a problem. The company I used in the past had gone out of business. I thought they did a good job."

Mitchell R. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are the guys that you can call at 7:00 in the morning in a panic when you have a problem. They show up and fix it. They are very responsive."

"The work got done quickly, they did a good job, and it still works. It has been maintenance free."

Orlando S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did everything they said they would do."

"I thought it was done very professionally and they stuck to the price."

Peter S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were nice. When I needed a new water heater, they came out fast."

"They did a good job fast."

Russ L. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are prompt and they do what they say they're going to do."

"I've used them twice. They do a good job. They seem like a good company. It was a very good experience."

Angela C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me a lot of information about different types of water heaters. They did a good job on the installation and I got a pretty good deal. It was a very positive experience. They were easy to deal with and it was stress free."

Bruce M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They sell good equipment at a good price."

Connie T. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very friendly, very informative, and he explained everything that he was going to do. He was very thorough. I thought he did a nice job."

David A. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out once. They were prompt and they did a clean and efficient job on the installation."

David R. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out fast when I called them. They did a fast and easy installation, no issues or problems. So far, everything is fine."

Harold R. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was polite and quick. He was in and out. He did a good job."

Heidi R. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They followed up and they did a good job at the best possible price. I live in a mobile home park. I have 2 other properties, so I always shop around for the best deals. They worked with me to get the installation that worked in that unit done. The last water heater company I used was not very good. I thought these guys were great. I would recommend them to anyone."

Jason C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That they were timely"

Karen E. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, professional, and they cleaned up after themselves. It was a good experience."

Linda Z. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's hard to pick one thing. They are very responsive, available at a wide range of times, and they answer my questions over the phone. They came out twice to address concerns or issues I was having with no objections. It turned out that the strange odor I was getting wasn't anything serious. It was just an odor that new water heaters give off. Also, I like that they do weekend calls and they don't charge extra."

Mike S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything that they said they would do. They worked with me on the price and the installation. I was very satisfied with them."

Robert M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service technician was very good. He gave me good information and he was easy to work with."

Alan C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a prompt and courteous service. They are very responsive. The owner answers the phone when I call. He is quick at responding to my needs. Usually when I call, it is an emergency. I think they are a top notch company."

Darren W. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, on time, and professional. The price was right."

Dave S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and competent. They were quick with the installation, and the price was fair."

Denise S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty "

Eleanor S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The efficient response, the technical knowledge, and the personality of the person that they sent, he was extremely knowledgeable, efficient, and very helpful. The boss was helpful as well. They came out on the fourth of July. That was very impressive."

George K. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast. They installed it quickly."

Jaunito S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I needed them right away, so they came over. They sold good products, and their installer was professional. He asked me questions so he could gauge which heater would be best. He discussed that with me before the installation. After the installation, he left me care instructions, in terms of how to take care of the water heater."

Joe S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a good quality job. He was prompt, efficient, and he gave me some good tips."

John H. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came and did the work. They didn"

Karen N. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, knowledgeable, and flexible. I had to put the heater on a stand, but the stand was the wrong size. He said he would take that one and get me the correct stand. He found me the right one."

Kevin M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and professional. They just came over, did the job, and left."

Margaret M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, they called me back, and they gave me an accurate estimate. The installer showed up when he said he would. They had everything they needed there, and they didn"

Marlene Y. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out immediately, and it wasn't that convenient for them. The repair was quite inexpensive. They didn't try to sell me a new water heater. As far as I am concerned, they are right at the top. "

Maxine W. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their promptness and the availability of the product, they were right on it. They explained everything well. They were very professional."

Sarah B. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt like they were honest in discussing all of our options. They discussed the pros and cons of all that they had to offer. They were upfront about the benefits and deficits of different systems. I didn"

Vasuki A. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are good a service at a good price. They are able to explain everything."

Sharon B. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I believe it is bigger than the last one I had and it is more efficient."

Holly A. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done and it was reasonable and fast."

Shawn S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were out quickly. I thought they gave me a lot of information."

Renee B. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt. The pricing is fair and the quality of the work is exceptional."

Mark P. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice, prompt, and efficient. They had a competitive price."

Steve T. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can't really say, as I have no point of reference, but everything went smoothly."

John P. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very fast to respond. They were also very prompt and courteous."

Manju Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Nothing special"

Kalee Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here when they were supposed to be and they were very efficient."

Mr. Y. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Frans Cartwright knows what he is doing. I was very impressed with his professionalism."

Morgan T. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their quick service and timeliness."

Tom N. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came in a timely manner. I think he came on a Saturday."

Patty Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Nick D. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good and professional job."

Alrai Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very fast. They also handled the city permit for me."

Eric D. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, on time and they got the job done quickly."

Tony C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their friendliness and the price. Their price was less than half of their competitor's. "

Eddie G. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was done fine."

Mike L. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward, and the guy who installed my water heater did one hell of a job."

Susan P. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, thorough and complete."

Virgil M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, nice and very personable. He also finished the installation on time. He did a nice job at a reasonable price."

Tim K. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quick service, reasonableness and friendliness"

Tom C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Fast service and quality work"

Teri C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness"

Bruce K. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very fast and responsive."

Gary P. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here on time and their prices were really fair."

Paulina Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're responsive, timely and their prices are very reasonable. "

Thomas Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very personable."

Dave Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a clean and professional job. They were awesome."

Art D. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Frans Cartwright did a good quality job. He also knows how to communicate with a customer. "

Doris Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the product was great. Frans Cartwright is a very nice guy. "

Mary Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who came to install the water heater was nice."

Maurice H. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous, prompt and on time. "

Howard L. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was happy that he came the day I called. It also passed the permit process because it was installed properly. I liked dealing with the owner rather than a journeyman. He also matched the price of a competitor. I was very satisfied."

Lucy P. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy was helpful, nice and he took the time to explain what he was replacing and why."

Doyle A. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing and cleaned up after himself."

Jackie T. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He came out immediately and gave me a good price. He was also very polite. When he got here, he installed the water heater immediately. I couldn't have asked for more. "

Margaret B. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their courtesy, efficiency and they were on time. Everything works fine."

Elisabeth K. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and did a good job."

Adam H. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The installer was on time, competent, thorough, very fast and quite knowledgeable. The price was good too."

Kevin C. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and did the work."

Ann H. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Now I have hot water for my waterbed."

Carol B. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, efficient and very clean"

Byron D. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything to me."

Mary E. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything is working correctly now."

Judy M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His prices are fair. He does a good job and he is pleasant to talk to."

Mark T. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Frans is responsive and did a good job."

William B. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I never run out of water. They did well. I am very satisfied."

DeAnna M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would give him a '20' if I could. They were reasonable and the price was more than half of everyone else's. I found him in the Yellow Pages. Other companies wanted $1200 or $1100, he only charged $400 for the installation in addition to removing the old water heater. I would like to invite him to dinner sometimes. He was excellent. I have since recommended him to friends."

Josalyn Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They gave me an estimate but there were no time constraints and no obligation on my part. They were very professional and reasonable. I recommended them to my mother-in-law. "

Joel M. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy is professional and helpful. The price is also great. He brought over a very special water heater to fit our narrow closet. He did outstanding work."

Lisa Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came immediately. The water heater exploded, but they came back quickly and explained what needed to be done. They were very good. They did not treat me like I was stupid. "

Rohit P. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The best thing was that he diagnosed the problem and fixed it. The price was also very reasonable. In comparison, an electrician ripped me off by charging me $500. I would know because I'm an engineer. "

Paul A. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very customer oriented and attentive. They had great integrity. They also did the job like they were supposed to."

Albert L. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job installing the new water heater."

Linda S. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very conscientious and he came out the same day. He stuck with the job and his price was fair. You can't do better than that. I think his name was Frans."

Greg Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt service and good price"

J.R. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the service. I was very satisfied."

Kathleen H. Verified Better Water Heaters Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He came prepared. He was upfront and he replaced the water heater. He was very timely and quick. He did what he said he would do. He replaced the water heater and we were happy."

Carl M. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I was satisfied, so give them a try."

"The guys who came out were really good. They were efficient, fast, and they did some things that needed to be done. For instance, I had gone for years without a pan under the water heater. When it leaked, of course, it flooded the kitchen. They took care of that and several other things. This is a mobile home and it has some special plumbing requirements as opposed to a regular house. "

James L. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were pretty prompt. They did the installation quickly and there was no mess."

"They were professional, prompt, and efficient. I was very happy with them."

John S. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I like them the best."

"The young man who came was knowledgeable, hard working, and he did a good job. I think I was a genius for choosing them."

Naomi W. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job. I was very satisfied with their service."

"They came out when they said they would and got the job done quickly. I've had no problems since."

Paul R. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them. You'll be happy. "

"They got it done quickly, they were knowledgeable, and they were easy to work with."

Sherry G. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would say that they are reliable, they do quality work, and that their prices are competitive."

"The reliability, the quality of the work, and the price"

Mark E. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the quality of the water heater. I like their service. They are knowledgeable and straightforward. They did a good job on the installation and they didn't leave a mess."

Ramoji R. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are prompt. "

Ray R. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The prompt response and the good service"

Terry H. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The product, the service, and the people, they are knowledgeable and responsive. They showed me options."

Craig S. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy did a good job with the installation. I also liked dealing with a smaller outfit."

Karen K. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was very polite on the phone, prompt, and he explained everything in detail. The price was right."

Lisa M. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was affordable, and it was installed right away."

Michelle B. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job for the price they quoted. That is all I asked for."

Kathy B. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. They knew what they were doing."

Joan Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They did what they said. The price was good."

Doris L. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are pretty fast."

Jay P. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very accommodating"

Dick D. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their service, they were very prompt and courteous. They answered all of my questions."

Linda B. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was all in one."

Ken W. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the best they could. They must have done a good job because it still works. "

Danley K. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He installed the water heater very quickly."

Paula T. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked just about everything about him. He came out immediately and took immediate action on the water heater. I also liked the good price. In fact, I have called him for other things since then."

Brian O. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of work is good."

Aaron K. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good communication"

Penny V. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Frans Cartwright was very professional, efficient and very responsive. We had a water heater that was a lemon, but he came the next day and replaced the old one."

Rodney B. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy was really personable."

Robert L. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is very friendly and he knows what he is doing."

Jim E. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He really understands his business."

Anne W. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were in and out in no time. We now have plenty of hot water."

Edmund E. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their timing was good. They responded quickly and the value for our money was okay. He also seemed interested in doing a good job."

David G. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and did everything correctly."

Bill S. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He did a nice job efficiently."

Caroline B. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything went just fine."

Terry C. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward, on time and they did a good job correcting the problem."

Robert A. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were thorough. They came right out and cleaned up after themselves. I was quite pleased with all the work Frans did."

Wei W. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the work quickly the first time. They even used blankets on our carpets when they were bringing in the water heater. I was happy with the service I received."

Larry S. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time. They were in and out, and they got the job done. My management company used them a couple of times before and they were also happy with them. They gave me a big bill, but it was fair."

David J. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service is very good. Everything is working fine."

Noel C. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service man was good. He explained everything. Whenever I asked a question, he answered it right away."

David P. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were really proficient. The fellow was very knowledgeable and prompt. He called promptly and seemed to know what he was doing."

Wayne S. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were efficient."

Peter H. Verified Better Water Heaters Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think the prices for the water heater and water softener were good."

Dave M. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would say that they are reliable and that they go out of their way to help in an emergency situation."

"The service technician explained everything about the product and presented some options that ended up saving me money."

Jeff O. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I'm not sure."

"They came out on Thanksgiving."

Bob Y. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The product they sell is very good."

Brad B. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt."

Francis C. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very straightforward. They did a good job explaining everything and they were right to the point."

George V. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were actually able to repair our water heater instead of replacing it, which saved us quite a bit of money."

Muhammad H. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've used them twice. The first time was very good, but the second time was not quite as good. I really like the owner. He is straightforward and a nice guy."

Judy G. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the price and the responsiveness. They came out promptly and they answered all of my questions."

Peter R. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and they worked quickly. I like the water heater. They did a very clean job on the installation."

Dimitry G. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were reasonable, and they did the work as promised. The workers were nice and neat."

Ilango G. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They gave me a reasonable estimate. They did the work on time."

Sandy P. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have hot water now."

Jo D. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their quick response"

Pam . Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was easy to talk to. He explained things well."

Cyril E. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I would say they seemed reliable."

Anthony H. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did it right away."

Bob Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I got a quote and had everything taken care of in a matter of a few hours."

Rich Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their promptness"

Boris Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought that everything was done in a quick and professional manner."

Terry Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very upfront and knowledgeable."

Samir K. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"This was a while ago. The service was fine. They came, installed the water heater and left."

Larry S. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were on time, friendly and they did good work. When there was a problem, they fixed it right away."

Chug-Ing Y. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were courteous. "

Gilles V. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done in a timely manner."

Roger C. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out to do the work was very professional."

Keith H. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"The guy who came to install the water heater was excellent. "

Ricardo Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He fixed our problem."

David A. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came right out and did good work."

Michael S. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I felt that they gave us good quality work."

Jeffrey K. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They supplied good service and they were very nice."

Malcolm B. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quick service"

Lalit G. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job with the installation of the new water heater."

Karen Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They gave me very good service. I am happy with the new water heater. I have a lot of hot water now."

Chaks C. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Prompt services"

Robert S. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought that the service was good enough."

Bill M. Verified Better Water Heaters Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did the job."

Sandeep W. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"That they are fairly priced and professional"

"They didn't take much time to deliver the new water heater, very prompt service."

Michael C. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were relatively quick, and they arrived when they said they would."

Cathy F. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The serviceman was very nice and very efficient. The heater seems to heat well."

Lew H. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I guess the installer was friendly."

Nancy . Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They actually showed up."

Alan L. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They fixed my water heater. They did the most economic repair they could."

Marissa M. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I didn"

Pat L. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They put the water heater in and we were done."

Michael P. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their quick response"

Alcina Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It was for a tenant of mine. The service was okay."

Ana S. Verified Better Water Heaters Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The service was pretty good. The price was good too. Everything was pretty good. I like the water heater. "

Humberto A. Verified Better Water Heaters Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They seemed honest and tried to resolve the problem I had."

Jun R. Verified Better Water Heaters Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"The heater itself has no problem. My problem was that my pump worked before they installed my heater. After they were done with the installation, my pump stopped working. "

"The installation was smooth. I liked their staff at the beginning of my service."

Douglas B. Verified Better Water Heaters Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They got out here when I needed them."

Dean F. Verified Better Water Heaters Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The quality of the water heater is good."

Jean C. Verified Better Water Heaters Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were prompt and timely."

Joel P. Verified Better Water Heaters Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The owner, Mr. Cartwright, is pretty good. When he is on the job, I can count on quality service. If Frans supervises a job, I have no problem. He seems very knowledgeable in all aspects of plumbing. He is reasonably priced, and he gets the job done fairly quickly. He is responsive when I need him. He comes out rather quickly, and the quality of the product is good. His assistant is a really nice guy as well."

Hashat A. Verified Better Water Heaters Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They tried to help me, but they screwed up with the thermostat and it exploded because they wired it incorrectly. They fixed it, but it went out again. It finally helped when they reset the fuse."

Anil N. Verified Better Water Heaters Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:

"They are very irresponsible. They do not have the time sense. They promised me to arrive at a certain time, but they didn't have the courtesy to tell me that they're not coming. "

"Initially, it was nice to get a quote from them. They did a very good job on the estimate and I can't complain about the guys who did the installation."

Lois S. Verified Better Water Heaters Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They were punctual and their price was good."

Ruby F. Verified Better Water Heaters Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I don't know."

Better Water Heaters

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Verbatim Survey Responses From Only Verified Customers

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