Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
December 2006
We declare that Better Water Heaters HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1003
(408) 250-6672

For years, Better Water Heaters has been providing dependable and affordable water heating solutions to Bay Area homes and businesses. Owner Frans Cartwright is a licensed plumber with many years experience designing and installing both conventional and tankless water heating systems.

Better Water Heaters’ only business is water heating solutions. Because they concentrate on one area, they have very specific, in-depth knowledge. All systems are state of the art and the epitome of energy efficiency. Service vehicles are equipped with everything necessary to complete an installation in one visit. Any type of water heater installation, replacement and repair can all be performed quickly and efficiently.

Better Water Heaters enjoys volume purchasing discounts on water heaters and components. This savings is passed along to the consumer. Continual training keeps them up to date with technology and all installations are in strict compliance with plumbing and building codes. All work is guaranteed for one year, and all manufacturers’ warranties are honored. Better Water Heaters accepts MasterCard and Visa and offers discounts to seniors.

Owner Philosophy

“We stand by our estimates and guarantee the work that we do. Overall, we try to give every customer the same things that we would want – quality work and good service at a fair price.”

AREA SERVED | SERVICES | BRANDS

Conventional Water Heaters
Tankless Water Heaters
Recirculating Systems
Replacement & Repair
Residential & Commercial

Serving the Bay Area
Findings based on statistically reliable research from 151 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 151

Diamond Certified Qualification

Based on 151 customer surveys, we declare
Better Water Heaters
has passed all rating steps and has earned
The Diamond Certified Award
No. 1003
Continuously qualified since December 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They have a prompt and courteous service. They are very responsive. The owner answers the phone when I call. He is quick at responding to my needs. Usually when I call, it is an emergency. I think they are a top notch company."

–Alan C.

"They were quick, on time, and professional. The price was right."

–Darren W.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Better Water Heaters
(408) 250-6672
(510) 675-9646
(650) 559-0440
(408) 934-5971 fax

Mon – Sun: 8am – 6pm
Phone Consultations: Available By Appointment

Serving the Bay Area
828814
Liability Insurance, Worker's Compensation
Frans Cartwright, Owner