Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Health Clubs Rated Highest in Quality?

Health club members work out with free weights at a local gym.

You are the customer. If your goal is to choose a health club that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified health and fitness center. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated exercise gym and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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StairMaster Steppers & Climbers
Atlantis Strength Circuits
Body Masters Weights
Body Solid Strength Circuits
Bender Ball
Nautilus Fitness
Bowflex Machines
Precor USA
Cybex International
Advanced Fitness
Slender You
Matrix Treadmills
Star Trac
FreeMotion Elliptical Trainers
TechnoGym Ellipticals
Esprit Fitness
Spirit Fitness
Xterra Fitness Equipment
Gold’s Gym Equipment
Fit Express Weight Machines
FreeMotion Weights
Hammer Strength
Eloton Exercise Equipment
Expresso Fitness
Iron Grip Barbells
Life Fitness

weight equipment
abdominal equipment
cardio equipment
exercise mats
free weights
rowing machines
weight training personal trainers
weight loss exercise trainers
step aerobics classes
aerobic equipment
weight loss equipment
weight loss classes
personal trainer services
stair climbers / stair steppers
yoga equipment
fitness classes
spinning classes
pilates classes
weight training equipment
elliptical fitness equipment
hot box yoga classes
spin classes
group fitness classes
boxing classes
fitness boot camp classes
prenatal exercise classes
cardio classes
personal training gym classes

Broadmoor Village
Daly City
East Palo Alto
El Granada
Emerald Hills
Foster City
Half Moon Bay
La Honda
Loma Mar
Menlo Park
Moss Beach
Palomar Park
Portola Valley
Princeton by the Sea
Redwood City
San Bruno
San Carlos
San Gregorio
San Mateo
Sharp Park
South SF
West Menlo Park


International Health, Racquet & Sportsclub Association (IHRSA) (www.ihrsa.org/ )
National Gym Association  (http://www.nationalgym.com/)

National Independent Health Club Association  (www.nihca.org/)

Know What You Want
Ask Yourself These Questions Before Joining A San Mateo County Health Club

After looking at all the options, make your plan for joining a fitness center. Review your notes of the facilities with their prices and your impressions. Be sure you have copies of contracts and read them carefully before you sign. Your research and groundwork will enable you to know what to look for when you are reviewing the contract.

Knowing exactly what you want in a San Mateo County health club will help you make the decision of which gym to join. This will also enable you to know which questions to ask to verify that you are getting what you need. This will help keep you from making a mistake when joining a San Mateo County health club.

Be able to answer and describe:

  • Do I want a Diamond Certified fitness center in San Mateo County that is rated best in quality and backed by the Diamond Certified Guarantee?
  • What do I expect from joining a local fitness center?
  • Are the health club facilities adequate?
  • What hours and days am I going to be working out?
  • How much have I budgeted for joining a health club?
  • How close or convenient is this facility to my home?
  • Am I feeling pressure from the fitness center to join?
  • Does this fitness club in San Mateo County fit within my budget?
  • Does the health club equipment suit my needs and goals?
  • What are my exercise goals and how will this facility help me meet them?
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What To Ask In Person
Questions To Ask In Person When Visiting San Mateo County Gyms

Interview local fitness centers in San Mateo County. It is important that you know what to ask when interviewing for a health club, since you want to be able to depend on the credibility and integrity of the fitness center you’re joining.

Questions you may want to ask include:

  • What is included in the contract (such as laundry, classes or towels)?
  • Can the price of gym membership increase without notice?
  • What will happen if the health club goes out of business?
  • Can I get my money back if I am unhappy with the San Mateo health club?
  • What are the terms of the introductory offers?
  • Will my membership renew automatically and how will I be notified?
  • Do you have someone here always that is trained in CPR?
  • Do you have lockers so that I can store my things while I am working out?
  • Are your personal trainers certified?
  • Are the health club staff helpful and knowledgeable?
  • How can my gym membership contract be broken?
  • How will your health club equipment help me meet my goals for fitness?
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  • What To Ask References
    Checking References By Asking Questions Of San Mateo Health Club Members

    How can you know that fitness centers in San Mateo County will live up to their word? That’s where scientific surveys and independent research come in. All Diamond Certified health clubs have passed an in-depth ratings process that most other health clubs can’t. If you want quality from a fitness center in San Mateo County, you can have confidence choosing a Diamond Certified company.

    Diamond Certified reports are available online for all certified companies. You can read detailed Diamond Certified reports on all certified companies, including verbatim survey responses. And you won’t fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified health club within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your fitness center. Keep in mind, though, that references provided to you by the health club are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are hand-picked instead of randomly selected from all their customers. So the fitness centers will likely give you a few customers to call that they know are satisfied.

    To avoid this, specifically ask for a list of their 10 most recent members and call them. This will help avoid them giving you the names of only members they know were satisfied. Ask general questions about their experience with the health club as well as specific questions about their experience.

    Sample questions you might want to ask include:

    • Have you been satisfied with your membership at this San Mateo County fitness club?
    • Does the staff listen to and communicate well with you?
    • Were you impressed with this health club’s customer service?
    • Would you recommend this health club to your friends and family?
    • Will you continue your membership at the end of your contract?
    • What do you like best about this San Mateo County fitness center?
    • Do you feel the fitness center gym membership fees are reasonable?
    • Did you use a personal trainer and would you recommend this trainer?
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  • Review Your Options
    Choosing A Good Fitness Club In San Mateo County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Your choice of a health club in San Mateo County is an important decision. You may feel pressure to choose the closest fitness center to your work but before you decide consider the following questions. Begin this process by visiting the local fitness centers in San Mateo County and  developing a relationship with them. Get to know their staff.

    To choose the perfect San Mateo County health club for you, review the notes you took when you interviewed the fitness centers during telephone calls and in person. Decide if one of the health clubs appeals more to you and has more of the features you are looking for. Consider the following questions carefully before you join a health club.

    • Do you feel you can trust this health club?
    • Were you impressed with the health club’s staff?
    • Does this San Mateo County health club have the exercise equipment you need?
    • Is the health club dedicated to getting you the service that you want?
    • Does this fitness center have the facilities such as a pool, racquetball club, or basketball court that you were looking for?
    • Is the health club dedicated to getting you the service that you want?
    • Is their price of membership within your budget?
    • Does this San Mateo County health club have the exercise equipment you need?
    • Does this fitness center have the facilities such as a pool, racquetball club, or basketball court that you were looking for?
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  • How To Work With
    Choosing A San Mateo County Health Club That Is The Best For You

    Since you have found a great San Mateo County health club that you trust, you can be sure that you can join with peace of mind. Making the choice is easy when you do your research and choose a Diamond Certified health club.

    Meet with the membership service. Be sure to use the notes you have taken so you can accurately convey any concerns you have. Be detailed in your questions and remarks. Ask for complete explanations if you do not feel your questions have been answered.

    You also shouldn’t feel rushed into joining a gym. It is important that they answer your questions and concerns. And it is important for you to listen carefully to what they have to say. If they are using language and terms that don’t make sense to you or if there is anything you don’t understand, ask for an explanation. You should completely understand the agreement before you sign a contract.
    Signing A Contract With a San Mateo County Health Club
    When signing a contract with a San Mateo County health club so you shouldn’t feel pressured.  If you still don’t understand something in the health club contract, have someone else look at it for you. Check the time allotted for canceling your membership from the time of signing the contract.

    There are usually varied kinds of membership with each fitness center. You need to know which membership you are buying and exactly what comes with your membership. Look for hidden health club fees. For instance, one health club may charge for childcare while another will offer it as a part of the contract. If you are going to be bringing your children to the gym, you might want to join the health club that offers free childcare.

    Sign the contract when you’re satisfied with the information your San Mateo County health club has given you and all your questions are answered. You may want to ask if you can receive a discount if you pay a full year upfront. Ask if they offer any other discounts.

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  • Be a Good Customer
    Taking Steps To Be A Good San Mateo County Gym Member

    It’s the health club’s responsibility to provide a quality environment, but you play a big part in the success of your gym membership, too.

    Here are a few simple steps you can take to be a good customer when joining a San Mateo County fitness center.

    • Be clear and upfront with the health club. Let them know what you want from your health club membership, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Be sure your health club representative has a phone number where they can reach you at all times. This may include work and cell phone numbers. Also don’t forget to update the fitness center if you move or change your number. They may need to contact you with updates or questions.
    • Return any calls promptly to keep your gym membership current and in good standing.
    • Remember, a friendly smile goes a long way.
    • Pay for your health club membership promptly.
    • Before you join a health club in San Mateo County, restate your expectations and goals, and reiterate to the health club representative your understanding of the contract. Most problems with health club memberships occur because of a breakdown in communication. By being clear about your expectations and knowing what they expect, you can avoid most conflicts.

    We all want to be good customers, and health clubs in San Mateo County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Sign And Keep A Copy of Your San Mateo Gym Membership Contract

Before leaving your health club, confirm the information on the contract. Notice any reasons that the contract can be voided. Pay attention to any information regarding loss of earnings or relocation.

Some clubs will refuse to break your contract unless you move a certain distance away. In some instances, they do allow your membership to be cancelled if you lose your job.

Don’t sign a contract for any longer than a year. Find out if it is possible for you to sell your membership if you are unable to fulfill your agreement.

Before leaving your health club, confirm the information on the contract. Notice any reasons that the contract can be voided. Pay attention to any information regarding loss of earnings or relocation.

Some clubs will refuse to break your contract unless you move a certain distance away. In some instances, they do allow your membership to be cancelled if you lose your job.

Don’t sign a contract for any longer than a year. Find out if it is possible for you to sell your membership if you are unable to fulfill your agreement.

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Written Warranties
Sign And Keep A Copy of Your San Mateo Gym Membership Contract

Before leaving your health club, confirm the information on the contract. Notice any reasons that the contract can be voided. Pay attention to any information regarding loss of earnings or relocation.

Some clubs will refuse to break your contract unless you move a certain distance away. In some instances, they do allow your membership to be cancelled if you lose your job.

Don’t sign a contract for any longer than a year. Find out if it is possible for you to sell your membership if you are unable to fulfill your agreement.

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Top 10 Requests
Most Popular San Mateo County Health Club Requests

The most common exercises and workout equipment at health clubs in San Mateo County are listed below:

Leg Extension
The leg extension machine strengthens and tones the biggest muscles in your legs. It isolates your quadricep muscles in a way that lunges cannot. Strong quadriceps help support your knee joints and this leads to fewer knee injuries. Most machines allow you to adjust the height of the seat, position of the back rest and the feet. This allows you to use the machine according to your size and fitness level.

Lateral Pulldown
A lateral pulldown machine actually strengthens the muscles of your upper back and your biceps. Strengthening your upper back not only improves your posture but reduces your risk of injury.

Stationary Bikes
Stationary bikes are one of the most popular pieces of health club equipment in San Mateo County for exercising. They are great for a non-impact cardiovascular workout. They also allow overweight individuals to begin exercising. You get an aerobic workout with stressing your joints. For th ose with back pain, the bike gives you the added benefit of back support. These bikes use mainly the muscles of the legs and buttocks.

Elliptical Trainers
Elliptical trainers are a non-impact exercise machine. They are comfortable enough that almost anyone can use these. The intensity can be adjusted for the more physically fit or kept easier for those that are more sedentary. The elliptical is also a good alternative for those with leg joint injuries. Many ellipticals include moving handles which enables you to exercise your upper body, too. This is the most popular item in San Mateo County health clubs for work outs.

Shoulder Press
The shoulder press machine works the front, middle and rear regions of your deltoid muscles. This exercises your shoulders well and limits the range of motion so you have added joint support while using the machine.

Cable Towers
The cable towers have multiple attachments and are able to adjust to different exercises like kickbacks, single and double hand curls, and rows. Fitness magazine recommends it as the best exercise machine for women and also recommends if you can only use one machine, this is the one to use. It targets all of your major muscle groups and quite easily changes from doing arm exercises to leg exercises.

Smith Machines
A Smith Machine allows you to perform exercises that are usually done with a barbell but with stability. The barbell attaches to tracks and allows you to lock it in place if the weight gets too heavy. It is also the only exercise machine that is designed for doing lunges. It is perfect for beginners who are trying to develop balance and proper form.

Rowing Machines
Rowing machines give a low-impact workout. It combines strength and endurance training. This machines works the major muscles in your body. It is good for the respiratory and cardiovascular system.

Leg Curl Machines
There are two versions of the leg curl. The first is the seated leg curl which allows you to push a foot pad attached to weights down toward your butt. The second version has you lay face down and curl your legs up behind you.

A treadmill allows beginners to build muscle and bone strength and it is a fairly low-impact exercise. As your strength is developed, you can go from walking to jogging and even interval training. It is easy to use and you control the speed and incline. Users can even develop custom programs on some treadmills.

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Glossary Of Terms
Glossary of Terms for Local Fitness Centers, Health Clubs and Work Out Gyms

Below are key health club terms and descriptions that will help you navigate your way from beginning to end in joining a health club.

cable tower
The cable tower is a machine that has several weight stacks with adjustable cables that target all of the major muscles.

elliptical trainers
An elliptical trainer is a stationary exercise machine that is used to simulate climbing stairs. It decreases the risk of injuries by relieving excessive pressure on the joints.

Also known as: cross trainer, elliptical gym equipment

health club equipment
Health club equipment is equipment that is used at a health club for the purpose of physical exercise.
Also known as: gym equipment, weight equipment, fitness club equipment, fitness equipment, fitness center equipment

health club memberships
The state of being a member of a health club.

Also known as: gym memberships

health clubs
Health clubs are a building that houses exercise equipment for the purpose of physical exercise

Also known as: fitness club, fitness center, gym, fitness gyms, health and fitness club

lateral pulldown
A lateral pulldown machine is found in gyms as a part of fixed weight machine stations. It is used for upper and lower body areas.

Also known as: lat pull down machine

leg curl machine
A leg curl machine a machine that a person uses to push a weight away from them using their legs.

local fitness centers
Local fitness centers are fitness centers that are close to the location where you live or work.

personal trainer
A trainer is a person who has gotten training to do exercise prescription and instruction. They motivate their guests by setting goals and working with them.

Also known as: fitness trainer, trainer, fitness specialist

rowing machine
A rowing machine is a machine that copies the action of rowing a boat for the purpose of exercise.

Also known as: indoor rower

Smith Machine
The smith machine was invented by Jack LaLanne and is equipment used in weight training. It is a barbell that is fixed on steel rails so that it is only allowed to move vertically.

stationary bike
A stationary bike is a bicycle with saddle, pedals, and handlebars arranged as on a bicycle but it is used as exercise equipment and does not move as for transportation.

Also known as: exercise bicycle, exercise bike, stationary bicycle, exercycle

weight lifting equipment
Equipment in a health club that is used primarily for muscle building and strengthening.

Also known as: weight lifting machines, weight training equipment, strength training equipment, workout equipment

weight training exercise
Weight training exercise is used for strength training. It uses the force of gravity in the form of weights to oppose the muscle. It uses equipment to target specific muscles.

Also known as: strength training

workout machines
Workout machines are machines at a health club that are used for the purpose of cardiovascular exercise or muscle strengthening.

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Frequently Asked Questions
FAQ for Local Health Clubs and Fitness Centers

Q: Why choose a Diamond Certified health club?
A: Diamond Certified helps you choose a health club with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only health clubs rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified health club.

Q: Am I restricted to just this fitness club or am I allowed to use any of the other health clubs in your corporation?
A: Some memberships restrict you to just using one club rather than all of the other clubs in their corporation. Find out if your contract includes access to their other facilities. This may be a convenience offered for when you are traveling or visiting in other areas. You  need to know if your contract rate takes this into consideration or allows the option especially if you travel often with your job and plan on working out.
Q: Will someone show me how to use the equipment after I have my gym membership?
A: Fitness equipment can be confusing. Find out if there is a fitness specialist or trainer on staff at all times to assist you in learning how to use the exercise equipment. The fitness staff should be available to answer your questions about how to use the equipment. Many health clubs schedule an appointment with you at the beginning to give you a tour and general instructions on use of the equipment.

Q: What exactly does my fitness club contract include?
A: Some health clubs charge separate and extra fees for extra services. You need to know if there is a charge for towels, group classes, lockers and laundry, etc. Be sure to read the small print.

Q: What are the terms of my gym membership/fitness center contract?
A: Many times fitness centers offer an introductory price so it is important to know how long that price will last and what the price will change to. Ask if your contract will be month to month or a full year. Also ask if the price of membership can be increased without any notice. Some fitness centers have a one time initiation fee and then you only have to purchase three months. You may want to get a month to month contract rather than a full year. This makes it easier to cancel if you aren’t using the club.

Q: Will my contract renew automatically at the end of my term?
A: Every fitness club is different. Some automatically renew you for another year. It is important to know if the health club you are joining automatically renews or gives you the option. If it is an automatic renewal, ask how they let you know that they will be taking the payment out of your account. Many times you are sent an email or a letter by mail to inform you of the renewal and the automatic deduction from your account.

Q: Do I need a personal trainer?
A: Getting a trainer at your health club is probably the cheapest way to get a personal fitness instructor. You can choose between one or more sessions per week and, although sessions are typically one hour, you can opt for a half our session. Personal trainers help provide you with not only motivation but the tasks to do to reach your goal.

A personal trainer can make all the difference in the world when you work out. They can turn a boring, get-this-over-with kind of workout into a great workout. They motivate you and keep you on track. You will need to look for a trainer that is compatible with you. Interview several before you choose one. Most trainers will do a fitness assessment on you and then design your workout according to your needs. You might want to pair up with a friend and share the cost.

These questions will help you determine who is the best trainer for you during the interview process:

  • What is your education?
  • What certification do you have?
  • How many years have you been training?
  • How do you keep current on the latest research?
  • Are you certified in CPR?
  • Do you require a medical screening or note from my doctor?
  • Return calls promptly.
  • Pay for your health club membership promptly.
  • Can you provide me with references?

Q: Did I get everything in writing from the fitness center?
A: Be sure that all verbal promises are stated in your contract. Read it carefully. Don’t take anyone’s word for it. The bottom line is all that matters is the document that you sign. Your contract is important.

Q: Do your health club provide guest passes?
A: Most fitness clubs will give you guest passes for your friends and family. Ask how many you will receive and what is the duration of the pass.

Q: What happens if the health club I am joining goes out of business?
A: Unfortunately, health clubs do go out of business. If you are signing a full year contract and paying for the full year up front, it is important for you to know what will happen to your money in the unlikely even the fitness center goes out of business. Ask if any of your money will be returned to you.

Q: If I join a group exercise class, do I need to provide any of my own equipment?
A: Most of the time health clubs provide hand weights and floor mats. Some specific type of exercise classes may require other equipment. Find out what additional costs may be required to work out with an exercise class. You may want to bring your own mat for sanitary reasons. You may not want to use a mat that someone else has sweat on!

Q: Can I delay the start of my membership?
A: Some health clubs allow you to delay the beginning date of your membership for up to 3 months. This allows for you to end another membership or take care of any other extraordinary events. Some clubs allow you to put your membership on hold if unforeseen events occur such as surgery and then reactivate it when you are able to return.

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