Another “Rant” From a Diamond Certified Preferred Member

<img src=https://dcr-apis.s3.us-east-2.amazonaws.com/wp_contents/uploads/DCR-ADMIN/Article_Webp/rant.webp alt=undefined style=height: auto;width: auto/> In the February newsletter, I asked consumers to contact me with their rants or raves. Here’s a good one! Hello Chris, I bought a used iPhone 13 from a third-party vendor [and] I’m happy with the purchase. They said I could receive $16 if I sent my old/wiped iPhone 7 to their recyclers. I prefer to recycle regardless, [even] if I don’t receive any money. Upon receiving my iPhone 13, they provided instructions on how to send in my old phone. After I sent it, they [said] all I had to do to get the $16 was provide them with my: <ul> <li>Bank account number</li> <li>Routing number</li> <li>Date of birth</li> <li>Full driver’s license number or the last four digits of my SSN </li> </ul> I told them they didn’t need all that information to send me $16 and [asked them] to return my old phone. They advised me that the phone was unreturnable as it had entered their system. I thought, “At least my phone has been recycled” and wrote the whole thing off. They keep sending me emails saying my money is waiting for the above information, and I keep replying that they don’t need all that information to reimburse me. I told them I’ve related my story on social media and [warned people] not to deal with this vendor. And it goes on… That’s my story. Thank you, Chris, for your service to consumers. Regards, D.F.   <a href=https://www.diamondcertified.org/ target=_self>Use Diamond Certified Resource to find top rated companies.</a>  Related Articles <a href=https://www.diamondcertified.org/Guide/Savvy-Consumer/ target=_self>Your Guide to Being a Savvy Consumer</a> <a href=https://www.diamondcertified.org/find-expert-advice/ target=_self>Get Expert Advice From Owners of Top</a> <a href=https://www.diamondcertified.org/find-expert-advice/ target=_self>Rated Local Companies</a> <a href=https://www.diamondcertified.org/membership/ target=_self>Become a Diamond Certified Preferred Member (Always Free)</a> <a href=https://www.diamondcertified.org/find-top-rated-companies/hub/ca/san-francisco-bay-area/ target=_self>Find Top Rated Companies in the San Francisco Bay Area</a>

Another “Rant” From a Diamond Certified Preferred Member

by Chris Bjorklund

April 14, 2025

In the February newsletter, I asked consumers to contact me with their rants or raves. Here’s a good one!

Hello Chris,

I bought a used iPhone 13 from a third-party vendor [and] I’m happy with the purchase. They said I could receive $16 if I sent my old/wiped iPhone 7 to their recyclers. I prefer to recycle regardless, [even] if I don’t receive any money.

Upon receiving my iPhone 13, they provided instructions on how to send in my old phone. After I sent it, they [said] all I had to do to get the $16 was provide them with my:

Bank account number
Routing number
Date of birth
Full driver’s license number or the last four digits of my SSN

I told them they didn’t need all that information to send me $16 and [asked them] to return my old phone. They advised me that the phone was unreturnable as it had entered their system. I thought, “At least my phone has been recycled” and wrote the whole thing off.

They keep sending me emails saying my money is waiting for the above information, and I keep replying that they don’t need all that information to reimburse me. I told them I’ve related my story on social media and [warned people] not to deal with this vendor. And it goes on…

That’s my story. Thank you, Chris, for your service to consumers.

Regards, D.F.

Use Diamond Certified Resource to find top rated companies.