Diamond Certified Company Report

Wizard Electric

Diamond Certified Company Report

Wizard Electric

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 10 VERIFIED CUSTOMERS i

Nolan F.

VERIFIED Wizard Electric CUSTOMER

1 of 10

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the preferred electricians in the area.

You get a good price and a professional experience.

Peter P.

VERIFIED Wizard Electric CUSTOMER

2 of 10

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional and I've already recommended them.

They will hold your hand through the process, which was nice for our job, since we had problems arise. They will be our go-to for electrical work.

Jeff W.

VERIFIED Wizard Electric CUSTOMER

3 of 10

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very knowledgeable. They knew what needed to be done and got right to it. They will complete your job in a timely manner.

They have a quick reaction time. It didn't take long to get them to come out to my house, and then, they pinpointed the wiring problem that almost burned my house down. They solved that issue very quickly.

Read All 10 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Brian McMenomey, Partner

Wizard Electric provides a wide range of electrical services for residential and commercial clients in Solano, Napa, Yolo and Contra Costa Counties. The company has the training and equipment to handle everything from routine panel replacements and electrical code upgrades to LED lighting installations and whole home rewiring projects, and its technicians are available 24/7 to deal with emergencies.

Partner Brian McMenomey says Wizard Electric’s dedication to making its clients feel comfortable during their electrical projects has been a key factor in its success. “Whenever we start a job, we make sure the customer trusts us to take excellent care of their home or business. Throughout the entire process, we strive to make them happy with our workmanship, communication and commitment to their satisfaction.”

Wizard Electric prioritizes quality control in every aspect of its work, which Mr. McMenomey says is crucial for ensuring high-quality results. “Before we consider a job complete, we do a walkthrough with the client to confirm that they’re 100 percent satisfied with everything. Regardless of whether it’s a one-hour job or a two-day project, they deserve electrical work that’s done properly and up to code.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Wizard Electric

COMPANY CONTACT
Service AREA

Solano County
Napa County
Yolo County
Contra Costa County

SERVICES PERFORMED

Whole Home Rewiring
Electrical Panel & Breaker Replacement
Preventative Maintenance & Troubleshooting
LED Lighting Upgrades
Electric Car Charger Circuit Installations
Smoke & Carbon Monoxide Detectors
Electrical Code Upgrades

BRANDS Supported
  • Leviton

  • Lutron

  • Eaton

  • Cutler-Hammer

  • Siemens

  • Murray

  • Square D

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Wizard Electric

A recent electrical installation by Wizard Electric

Company Profile

Wizard Electric provides a wide range of electrical services for residential and commercial clients in Solano, Napa, Yolo and Contra Costa Counties. The company has the training and equipment to handle everything from routine panel replacements and electrical code upgrades to LED lighting installations and whole home rewiring projects, and its technicians are available 24/7 to deal with emergencies.

Partner Brian McMenomey says Wizard Electric’s dedication to making its clients feel comfortable during their electrical projects has been a key factor in its success. “Whenever we start a job, we make sure the customer trusts us to take excellent care of their home or business. Throughout the entire process, we strive to make them happy with our workmanship, communication and commitment to their satisfaction.”

Wizard Electric prioritizes quality control in every aspect of its work, which Mr. McMenomey says is crucial for ensuring high-quality results. “Before we consider a job complete, we do a walkthrough with the client to confirm that they’re 100 percent satisfied with everything. Regardless of whether it’s a one-hour job or a two-day project, they deserve electrical work that’s done properly and up to code.”

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Company Philosophy

“Our clients are very important to us, so we always go the extra mile for them and make sure they’re happy at the end of their projects. By keeping them updated about our progress, answering their questions and addressing their concerns, we can ensure they have positive experiences.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For Wizard Electric, the key to keeping clients happy is simple: go the extra mile to make sure every aspect of their projects is completed to their total satisfaction. “We want our clients to be comfortable and trust that we’re going to provide them with the best possible service,” affirms Partner Brian McMenomey. “By walking them through every step of their jobs and checking in on them after the work is complete, we’re able to ensure they have great experiences.”

Wizard Electric has been providing electrical services for residential and commercial clients in Solano, Napa, Yolo and Contra Costa Counties since 1978. The company is qualified to handle everything from panel replacements and electrical code upgrades to LED lighting installations and whole home rewiring projects, and it also offers 24/7 emergency service for the convenience of its customers.

Unlike electrical contractors that hire inexperienced workers in an effort to decrease their operating costs, Wizard Electric only employs skilled, highly trained electricians. “We understand that we’re working in our clients’ homes and businesses, so we always clean up after ourselves and make sure everything is correct before we leave the jobsite,” says Mr. McMenomey. “Our job is to give each customer exactly what they’ve paid for and ensure our work is safe, correct, and up to code.”

Another distinguishing attribute of Wizard Electric is its dedication to communicating with its clients throughout their electrical projects. “Written and verbal communication are absolutely critical during an electrical job, and we take that very seriously,” confirms Mr. McMenomey. “By documenting everything in writing, we lay a strong ground level of expectation that both parties can agree to, which eliminates confusion.”

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Industry Info

When it comes to general home maintenance, don’t forget about your electrical system.

Most residential electrical systems are buried behind walls, so until an outlet or switch malfunctions, many homeowners never think about keeping them up-to-date. However, according to Brian McMenomey, partner at Wizard Electric in Winters, neglecting your home’s electrical system can lead to serious safety hazards. “Over time, electrical components experience wear and tear,” he explains. “The parts undergo heating, cooling, expanding and contracting for years, which can create loose connections. Also, power can arc as it tries to make connections, which creates microwelding and poses a fire risk.”

How to proactively prevent electrical problems
So, what can you do to protect yourself, your home and your family? “Hiring an electrician to perform regular maintenance can help reverse some of these problems before they become too serious,” says Mr. McMenomey. Here are some other steps you can take to protect your electrical system:

  • Keep trees and bushes trimmed and away from cables and wires outside of your home or business.
  • Check your electrical panel or breaker box for burned, scorched, or loose wiring.
  • If you have outlets or switches that aren’t working, feel warm to the touch, are discolored or cracked, or make buzzing or crackling sounds, show them to an electrician.
  • Regularly test smoke alarms and carbon monoxide detectors and replace their batteries every six months.
  • Only use light bulbs that are compatible with your fixtures. Make sure the bulbs are at or below the recommended maximum wattage.
  • Replace light bulbs that are damaged or don’t have a covering. Bare bulbs can pose a fire risk.
  • If you use extension cords or run electrical cords under carpeting or across rooms, have an electrician install new outlets where they’re needed.
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Frequently Asked Questions

Q: How much will it cost to complete my electrical project?
A: That depends on the type of work, but we can give you an estimate once we see what we’re dealing with.

Q: How long will it take to complete my job?
A: It depends on a variety of factors, but we’ll give you a timeline before work begins so you know what to expect.

Q: Will you need to put holes in my walls?
A: Possibly, but we’ll talk to you about that ahead of time and make sure you’re OK with it. If we need to cut into your walls, we’ll do a rough patch to cover the holes. We can’t do any texturing or painting, but we can recommend other contractors that provide those services.

Q: Do I need a permit for my job?
A: Most electrical work requires a permit, but we’ll handle that process for you.

Q: Does PG&E have to be involved in my job?
A: When we change main electrical panels or do big rewires, PG&E needs to be involved. If that’s the case with your project, we’ll coordinate with them to complete the work.

Q: Does it matter what type or brand of electrical panel I have?
A: There are certain panels that you want to watch out for. Some are rated so low that many homeowners insurance companies won’t cover them because they’re known to malfunction. We can recommend a good electrical panel brand for you and tell you whether your current panel is safe.

Q: Do I need to have a grounded electrical system?
A: Many older homes don’t have grounded systems, but overcurrents and surges from PG&E can hurt your appliances and electronics if you don’t have a proper grounding system installed.

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Wizard Electric WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Wizard Electric
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 10 VERIFIED CUSTOMERS i

Nolan F.

VERIFIED Wizard Electric CUSTOMER

1 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are the preferred electricians in the area.

You get a good price and a professional experience.

Peter P.

VERIFIED Wizard Electric CUSTOMER

2 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are very professional and I've already recommended them.

They will hold your hand through the process, which was nice for our job, since we had problems arise. They will be our go-to for electrical work.

Jeff W.

VERIFIED Wizard Electric CUSTOMER

3 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are very knowledgeable. They knew what needed to be done and got right to it. They will complete your job in a timely manner.

They have a quick reaction time. It didn't take long to get them to come out to my house, and then, they pinpointed the wiring problem that almost burned my house down. They solved that issue very quickly.

Adam G.

VERIFIED Wizard Electric CUSTOMER

4 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are very efficient in their work.

They are friendly.

Ron A.

VERIFIED Wizard Electric CUSTOMER

5 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are reasonably priced, quick to respond, and they get out to the jobsite within 24 hours.

Overall, their promptness and professionalism was great.

Matt A.

VERIFIED Wizard Electric CUSTOMER

6 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are professional, honest, knowledgeable, and fast.

Their speed, they have a really quick response time.

Kenny C.

VERIFIED Wizard Electric CUSTOMER

7 of 10

Quality 10
10
Loyalty Yes
CRITIQUE

They are very responsive and communicate really well.

The same as what I'd tell consumers that they are responsive to your needs and have excellent communication with you throughout the job.

David J.

VERIFIED Wizard Electric CUSTOMER

8 of 10

Quality 9
9
Loyalty Yes
CRITIQUE

They are very prompt and do excellent work.

I enjoyed dealing with the guy who came out and gave me the estimate. He was good.

Heather P.

VERIFIED Wizard Electric CUSTOMER

9 of 10

Quality 9
9
Loyalty Yes
CRITIQUE

They are professional, very flexible with you as far as time, and very thorough.

Just how quickly they can come over to your place and address the problems that you have

Bob R.

VERIFIED Wizard Electric CUSTOMER

10 of 10

Quality 8
8
Loyalty Yes
CRITIQUE

They do good work. They're very fast and efficient, but they are very expensive.

They are very easy to work with, except for when we gave them advice on how to install a certain part.

Read All 10 Survey Responses at Ratings View

Contact Info