Diamond Certified Company Report

Solar Harmonics Inc.

Diamond Certified Company Report

Solar Harmonics Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i

Walter S.

VERIFIED Solar Harmonics Inc. CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I actually tell all of my friends to go to them, as they are pretty much top notch.

They were very fast, the work was great, and there were no flaws.

Robert M.

VERIFIED Solar Harmonics Inc. CUSTOMER

2 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell a friend to use them, always buy and never lease, and that I trust his people completely.

They were extremely quick to respond to questions or concerns, and they came out and installed it flawlessly.

Dino S.

VERIFIED Solar Harmonics Inc. CUSTOMER

3 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great customer service, great follow-through, and a great product

The ease and how simple it was with them

Read All 100 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Solar Harmonics Inc. designs and installs photovoltaic solar systems for residential, commercial, and agricultural clients throughout California. In addition to providing systems that are designed to offset energy costs and reduce carbon footprints, the company has the in-house capabilities to install battery backup systems.

President Jamie Duran says Solar Harmonics’ customer-oriented approach to the solar process has been a crucial aspect of its success. “We love helping our clients lower their energy bills and improve their quality of life. Going solar is one of the easiest decisions a homeowner can make, especially in California. As the cost of living continues to rise, investing in a system that helps the environment and pays for itself within five years just makes sense.”

Solar Harmonics shows its clients how solar power can be used in a wide variety of applications that extend beyond traditional roof-mounted systems. “That’s essentially why I gave the company its name—I believe solar can work in harmony with many different industries, from HVAC to automotive,” says Mr. Duran. “We demonstrate how solar can become our clients’ primary source of electricity for everything they do, which they really appreciate.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Solar Harmonics Inc.

COMPANY CONTACT
Service AREA

Alameda County
Contra Costa County
San Benito County
San Francisco
San Joaquin County
San Mateo County
Santa Clara County
Solano County
Alpine County
Butte County
Calaveras County
El Dorado County
Placer County
Sacramento County
Yolo County

SERVICES PERFORMED

Photovoltaic Solar System Installations
Battery Backup Systems

BRANDS Supported
  • Axitec

  • CSUN

  • Canadian Solar

  • LG Solar

  • Panasonic

  • Mission Solar

  • SolarEdge

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Solar Harmonics Inc.

Solar Harmonics installed the solar panels on this house.

Company Profile

Solar Harmonics Inc. designs and installs photovoltaic solar systems for residential, commercial, and agricultural clients throughout California. In addition to providing systems that are designed to offset energy costs and reduce carbon footprints, the company has the in-house capabilities to install battery backup systems.

President Jamie Duran says Solar Harmonics’ customer-oriented approach to the solar process has been a crucial aspect of its success. “We love helping our clients lower their energy bills and improve their quality of life. Going solar is one of the easiest decisions a homeowner can make, especially in California. As the cost of living continues to rise, investing in a system that helps the environment and pays for itself within five years just makes sense.”

Solar Harmonics shows its clients how solar power can be used in a wide variety of applications that extend beyond traditional roof-mounted systems. “That’s essentially why I gave the company its name—I believe solar can work in harmony with many different industries, from HVAC to automotive,” says Mr. Duran. “We demonstrate how solar can become our clients’ primary source of electricity for everything they do, which they really appreciate.”

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Company Philosophy

“Our clients are very important to us, so we put all of our efforts into ensuring they’re completely satisfied with their projects. Our intentions on every job are to deliver on our promises, exceed the customer’s expectations and show them why they’ve made the right decision by going solar.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for solar companies that have earned the prestigious Diamond Certified award. For Solar Harmonics Inc., the most effective way to keep clients satisfied is simple: match them with solar systems that perfectly meet their needs and fulfill their goals. “There are all kinds of benefits to going solar, and we make sure our clients know exactly what they are,” says President Jamie Duran. “Even when the tax incentives go away, electrical costs will never stop going up, so the savings will always be there with solar.”

Solar Harmonics has been designing and installing photovoltaic solar systems for residential, commercial, and agricultural clients throughout California since 2008. In addition to providing systems that offset energy costs and reduce carbon footprints, the company is qualified to install battery backup systems.

Unlike less experienced solar companies that take a “one size fits all” approach to every project, Solar Harmonics takes the time to assess each client’s situation and work with their best interests in mind. “We build systems that our clients can feel comfortable with for the long term,” says Mr. Duran. “We want them to see the value in our installations, products, warranties and financing. They know they’ll be able to enjoy their solar systems for years without having to worry, and they really appreciate that.”

Ultimately, Mr. Duran sees Solar Harmonics’ ability to diversify its services as its most important attribute. “Solar can work in harmony with many different industries, from HVAC to roofing to auto,” he says. “That’s why we named the company ‘Solar Harmonics’—we believe solar can become the source of electricity for everything in the home. We can deliver relief from high energy bills and eliminate our clients’ natural gas bills by partnering with HVAC contractors to replace old systems with devices that harness the power of the sun.”

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Industry Info

If you’re planning to install a solar system on your property, make sure you know the benefits of ownership versus leasing.

For many large purchases (homes, vehicles), there’s a time to lease and a time to buy. However, according to many experts, solar systems shouldn’t be on the list of potentially leasable items.

Take full advantage of tax credits.
“There aren’t a lot of advantages to leasing a solar system other than a fixed payment,” says Jamie Duran, president of Solar Harmonics Inc. in Brentwood. “Solar comes with a 30 percent tax credit, but when you do a lease or power purchase agreement, you give away that money to the finance company. That’s not a very good deal.”

Pay the principal quickly and boost the value of your home.
“I definitely recommend owning your solar system and receiving tax credits,” says Mr. Duran. “You can apply the credits to your loan principal, and just that one-time payment can turn a 20-year loan into an 11-year loan.”

In contrast, homeowners who rent solar systems can miss out on tax credits, leaving them owing much more over time. Also, some homeowners find that rented solar systems make it harder to sell their homes. “System leases put homeowners on the hook for the remaining lease payments, not the actual cost of the system, which means a $30,000 system can translate to a lien on your house,” warns Mr. Duran. “When you go to sell it, you’re stuck. The buyer either has to take on that lease, which is becoming rarer as buyers are getting more educated, or the seller has to buy out the loan, which can be a significant amount of the home’s profit. In contrast, an owned solar system will actually increase the value of your home.”

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Frequently Asked Questions

Q: How much will it cost to complete my solar project?
A: It depends on your unique needs. If you use a lot of power, you’ll need a lot of solar panels, but the opposite is also true.

Q: Will my current solar system be enough for my future needs?
A: If you’re going to be using a lot more power in the future—for example, if you buy an electric car or add a swimming pool—your current system might not be able to meet your needs. However, we’re very good at offsetting our clients’ historical usage, so we can design a system that will handle the power you expect to use.

Q: Why are some loan program payments lower than others?
A: Some payments account for the 30 percent tax credit that consumers get for going solar, but companies are allowed to show the amount of a loan payment after the tax credit, so the final amount can look drastically different from the amount another company shows. Also, those loans can carry fees up to 15 or 20 percent, which means if you have a $10,000 loan, you’ll also need to pay $2,000 in fees. Our rates are much lower than the industry average, and we try to get our clients approved through home equity loans so the interest is deductible and there aren’t any fees. Since January 1, 2019, every solar contract has to show the amount of the financing, and that’s going to be a really big help for consumers.

Q: What are community choice aggregations like Marin Clean Energy and East Bay Clean Energy? How will they affect my solar installation?
A: These are companies that have partnered with or been approved by a city or county to offer Green energy alternatives to the utility companies. They provide electricity that comes from environmentally-friendly sources. When someone with a solar energy system overproduces energy, they can get a much higher rate for that overproduction because they’re essentially selling power back to Marin Clean Energy or East Bay Clean Energy.

Q: Should I lease my solar system?
A: We don’t recommend leasing a solar system. There aren’t a lot of advantages other than having a fixed payment. Solar comes with a 30 percent tax credit that decreases over time, but when you have a solar lease or power purchase agreement, you give that money to the finance company. We recommend owning your system and applying your tax credits to the loan principal.

Q: Should landlords and rental property owners consider installing solar?
A: Absolutely. Once the system is paid off, it’s free money for a commercial property owner—like increasing rent without any pushback. It also creates more loyal tenants because they know they’d pay more for electricity in another home or building. Also, commercial property owners get a 30 percent tax credit and an accelerated depreciation expense, so about 52 percent of the project cost comes back in the form of incentives.

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SELECTED PHOTOS FROM Solar Harmonics Inc.

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Diamond Certified RATINGS ON Solar Harmonics Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i
Solar Harmonics Inc. : Average 9.9 out of 10 based on 100 unique customer surveys of customer satisfaction.

Walter S.

VERIFIED Solar Harmonics Inc. CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I actually tell all of my friends to go to them, as they are pretty much top notch.

They were very fast, the work was great, and there were no flaws.

Robert M.

VERIFIED Solar Harmonics Inc. CUSTOMER

2 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell a friend to use them, always buy and never lease, and that I trust his people completely.

They were extremely quick to respond to questions or concerns, and they came out and installed it flawlessly.

Kay H.

VERIFIED Solar Harmonics Inc. CUSTOMER

3 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have a great product, and they should use them.

He was very honest about the price, and he did a good installation. I trust him a lot.

Carl E.

VERIFIED Solar Harmonics Inc. CUSTOMER

4 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very responsive, and they were very quick. When I had a problem with one of the converters, they came out within a week to fix it.

They put it on, and it works.

Rick G.

VERIFIED Solar Harmonics Inc. CUSTOMER

5 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Jamie, the owner, was very consultative, and there was no pressure. He just gave me the information and let me make the decision that was best for me.

His honesty and his customer service

Pierre C.

VERIFIED Solar Harmonics Inc. CUSTOMER

6 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very efficient, and they have great communication. They are very dependable.

I just liked their professionalism and the follow-up.

Terri H.

VERIFIED Solar Harmonics Inc. CUSTOMER

7 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, very thorough, and very diligent in making sure all of your questions are answered, they also handle all of your permitting requirements.

The personal attention from Jamie, and I also really liked their apps on the phone and the dashboard on their website. They have great tools.

Steve S.

VERIFIED Solar Harmonics Inc. CUSTOMER

8 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

That it is a very easy process, and they make it really simple for you.

I guess the people whom I dealt with

Mark T.

VERIFIED Solar Harmonics Inc. CUSTOMER

9 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they do the work correctly

It was on time, and everything that was promised was delivered. It works.

Isabella R.

VERIFIED Solar Harmonics Inc. CUSTOMER

10 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They follow through, and they give you all of the options.

The personal customer service, and they came to check up on the system afterwards. They made sure everything was running, and they showed us the website.

Stephanie B.

VERIFIED Solar Harmonics Inc. CUSTOMER

11 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very easy to work with, and they did the job without any problems.

Just very easy to work with

Alejandra T.

VERIFIED Solar Harmonics Inc. CUSTOMER

12 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are easy to work with, fast, and very informative.

I did a lot of shopping around, and I thought it was a good value.

Kris I.

VERIFIED Solar Harmonics Inc. CUSTOMER

13 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they make you feel comfortable about the whole process.

They were there for every question that we had, immediately.

Spencer M.

VERIFIED Solar Harmonics Inc. CUSTOMER

14 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very helpful about keeping me informed about all of the steps and about things to consider.

The communication all the way through, it was easy to get a hold of Jamie.

Zachary W.

VERIFIED Solar Harmonics Inc. CUSTOMER

15 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

We just found the process really easy, and they had the best value.

They were very easy to work with, and they got the work done really quickly.

Dorothy D.

VERIFIED Solar Harmonics Inc. CUSTOMER

16 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very helpful, trustworthy, and honest

I really liked Jamie Duran, the owner. He was not pushy. He was straightforward and very informative.

Michael L.

VERIFIED Solar Harmonics Inc. CUSTOMER

17 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were prompt, and they provided beginning-to-end service from the time we met the salesperson to the very quick quote that we got. The quote was clear, and we didn't have to put any money down. There was no out-of-pocket expenses, and they also arranged with PG&E to get the final hook-up done. They gave us a copy of the papers that came with it, which is a description of what you have purchased.

The salesman was excellent. You have to get set up with a monthly payment arrangement if you are not paying for it outright, which was very smooth as well. I liked the ease of the whole process and the quality of the work.

Dwayne W.

VERIFIED Solar Harmonics Inc. CUSTOMER

18 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was a pain-free experience, and Jamie, the owner, made me feel like I was one of his own. It was just a really great experience.

Just the overall friendliness and how they explained everything including the procedures

Scott H.

VERIFIED Solar Harmonics Inc. CUSTOMER

19 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a very good company, and they give you an estimate. They come out and do the job. They do an excellent job, and they finish on time. They did extra work at the end to make sure it was perfect.

Easy to talk to, and the prices were pretty good. The product seems to be pretty good, and they hooked it up to the PG&E successfully and very quickly.

David J.

VERIFIED Solar Harmonics Inc. CUSTOMER

20 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is a great investment.

They provided me with exactly what I wanted.

Read All 100 Survey Responses at Ratings View