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Diamond Certified Company Report

Premier Construction & Home Services

Diamond Certified Company Report

Premier Construction & Home Services

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 61 VERIFIED CUSTOMERS i

Arlene B.

VERIFIED Premier Construction & Home Services CUSTOMER

1 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're extremely knowledgeable and quick to respond.

They have smart workers who know what they're doing.

Madison H.

VERIFIED Premier Construction & Home Services CUSTOMER

2 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very efficient, quick, and they went out of their way to get the job done.

I have been looking for someone to install a shed for me, and the guy who came out didn't mind coming all the way from Livermore to Antioch. He ended up installing it in less than hour. I was very pleased and satisfied.

Chuck R.

VERIFIED Premier Construction & Home Services CUSTOMER

3 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very reliable.

They got there right away.

Read All 61 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Richard Garcia, Owner

Premier Construction & Home Services is a design-motivated general contracting company that’s dedicated to creating quality dream kitchens, bathrooms and whole house remodels. Owner Richard Garcia and his team of highly qualified professionals apply more than 30 years of construction services to meet their clients’ needs.

Mr. Garcia says design is crucial to every project that Premier Construction & Home Services undertakes. “Capturing each client’s ideas and creating a plan to make their dream a reality are essential for achieving high-quality results. Our entire team is committed to our clients’ families’ safety while keeping their homes free from dust and debris during construction. We treat every home with care and respect. Our pledge is to be there for every stage of the process, guiding the client from the very beginning.”

Premier Construction & Home Services’ projects range from large remodeling and renovation jobs to small projects and repairs. “With honesty and integrity at the forefront, we strive to develop lasting relationships with our customers to ensure they receive quality service both now and in the future,” says Mr. Garcia. “Our customers are guaranteed high quality and excellent results. We look forward to meeting their construction needs.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Premier Construction & Home Services

COMPANY CONTACT
Service AREA

Alameda County
Contra Costa County
Pleasanton
Dublin
San Ramon
Blackhawk
Danville
Alamo
Livermore
Walnut Creek
Concord.

SERVICES PERFORMED

Home Repairs
Kitchen & Bathroom Remodels
Major Renovations
Garage Organization & Storage Systems
Dry Rot
Sheetrock Repairs & Painting

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Premier Construction & Home Services

Premier Construction & Home Services remodeled this kitchen.

Company Profile

Premier Construction & Home Services is a design-motivated general contracting company that’s dedicated to creating quality dream kitchens, bathrooms and whole house remodels. Owner Richard Garcia and his team of highly qualified professionals apply more than 30 years of construction services to meet their clients’ needs.

Mr. Garcia says design is crucial to every project that Premier Construction & Home Services undertakes. “Capturing each client’s ideas and creating a plan to make their dream a reality are essential for achieving high-quality results. Our entire team is committed to our clients’ families’ safety while keeping their homes free from dust and debris during construction. We treat every home with care and respect. Our pledge is to be there for every stage of the process, guiding the client from the very beginning.”

Premier Construction & Home Services’ projects range from large remodeling and renovation jobs to small projects and repairs. “With honesty and integrity at the forefront, we strive to develop lasting relationships with our customers to ensure they receive quality service both now and in the future,” says Mr. Garcia. “Our customers are guaranteed high quality and excellent results. We look forward to meeting their construction needs.”

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Company Philosophy

“We professionally deliver quality, honesty and integrity in all that we do.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for handyman contractors that have earned the prestigious Diamond Certified award. For Premier Construction & Home Services, the key to achieving and maintaining high levels of customer satisfaction is simple: focus on quality in every aspect of its work and take a detail-oriented approach to each job, regardless of its size. “I’ve been in this industry for three decades, so I know what it takes to produce high-quality results,” says owner Richard Garcia. “I always want my work to be of the highest caliber, and I keep my clients informed so they know exactly what to expect.”

Premier Construction & Home Services has been providing home repair and remodeling services for clients throughout Contra Costa County since 2012. The company has the in-house capabilities to take on everything from small handyman projects to kitchen, bathroom and garage remodels, and it also offers free estimates for the convenience of its customers.

Unlike less experienced handyman contractors that try to cut costs by reusing old materials, Premier Construction & Home Services exclusively uses new, top-quality materials on every project. “Cheap products fall apart easily, so they’re not even worth a little bit of savings,” says Mr. Garcia. “I never want to put my clients at risk by using inferior products. A quality job is all about the quality of the craftsmanship, and that starts with good materials.”

Another distinguishing attribute of Premier Construction & Home Services is its comprehensive approach to quality control, which includes providing every job with the hands-on expertise of Mr. Garcia himself. “I do all the coordinating for every project, and I’m in constant communication with my clients so they know what’s happening with their homes,” he says. “They really appreciate my professionalism and broad range of expertise.”

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Industry Info

Protect yourself and your home by hiring a handyman contractor that’s a good fit for your particular job.
Professional handymen can do everything from install new fixtures to paint an entire home, but it’s important to remember that not all handyman contractors are the same. In fact, there’s a wide gap between companies that employ certified, licensed contractors and those that are unlicensed and do cheap work that isn’t backed by any guarantees.

Handymen who aren’t licensed with the Contractors State License Board can still provide construction services, but only for jobs up to $500. Also, since they’re technically unlicensed contractors, they might not carry insurance, which means you’d have no legal recourse if something goes wrong with your job. “It’s very important to make sure any handyman contractor you hire has the proper licenses and insurance,” says Richard Garcia, owner of Premier Construction & Home Services in Livermore. “If they have all the necessary qualifications, there’s a much better chance they’ll do a good job on your home repair project.”

Mr. Garcia says having the right experience is also important. “Handymen might advertise that they can do any type of work, but that’s not always true. When you’re interviewing handymen, ask them if they have experience with the specific type of work you need.” This is especially important when hiring a company to deal with skilled repairs like plumbing and electrical work. Those jobs must adhere to local building codes; if they don’t, you could be held responsible for further repairs.

So what’s your safest bet? “Hiring a handyman contractor is a great idea, but you need to make sure the company is properly qualified,” says Mr. Garcia. “The best way to protect your home and family is by hiring licensed, insured professionals who truly understand the trade.”

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Frequently Asked Questions
Q: How much will it cost to complete my project?
A: “That depends on the job and your specific needs and preferences. After I look at your house, I can bid the entire job or price it by the hour.”
 
Q: Can you give me material options for my budget?
A: “Yes. I don’t use cheap materials, but I can tailor the products I use to your budget so you get a quality job for a good price.”
 
Q: Do you provide emergency services?
A: “Yes, if you call with an emergency, I’ll jump up to help you. You can count on me whenever you have an issue with your home.”
 
Q: Do you work on jobs of every size?
A: “Yes, I take on all types of jobs, including kitchen and bathroom remodels, major renovations, home repairs, and handyman work. The only requirement I have is that the work takes at least four hours to complete.”
Q: How much will it cost to complete my project?
A: “That depends on the job and your specific needs and preferences. After I look at your house, I can bid the entire job or price it by the hour.”
 
Q: Can you give me material options for my budget?
A: “Yes. I don’t use cheap materials, but I can tailor the products I use to your budget so you get a quality job for a good price.”
 
Q: Do you provide emergency services?
A: “Yes, if you call with an emergency, I’ll jump up to help you. You can count on me whenever you have an issue with your home.”
Q: Do you work on jobs of every size?
A: “Yes, I take on all types of jobs, including kitchen and bathroom remodels, major renovations, home repairs, and handyman work. The only requirement I have is that the work takes at least four hours to complete.”
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SELECTED PHOTOS FROM Premier Construction & Home Services

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Richard Garcia

Expert CONTRIBUTOR PROFILE

Richard Garcia: Handy as They Come

By James Florence, Diamond Certified Program Reporter

When asked how he came to be involved in the construction field, Richard Garcia says it was a natural result of his innate inclination. “I’ve always been mechanically inclined and enjoyed working with my hands, so it just made sense for me to be interested in construction and repair. I started working for a local contractor when I was in high school, and after I graduated, I got into the millwrights union, which is a division of the carpenters union. Eventually, after working for the same company for 25 years, I decided to go out on my own and get my contractor’s license.”

Today, as owner of Premier Construction & Home Services, Richard says he appreciates the freedom that comes with running his own business. “Besides allowing me to make my own hours, being my own boss enables me to give my clients the very best service and workmanship. Whatever my clients are trying to do, I love helping them achieve it and giving them positive experiences and quality products.”

A resident of Livermore (where he lives with his wife, Estella), Richard enjoys taking advantage of the Bay Area’s diverse landscape. “My main hobby is fly-fishing, which I like to do as often as I can at spots like the Russian River and Yuba River,” he says. Richard also enjoys pastimes like wine tasting, gardening and spending time with family, including his stepchildren, Marlena and Jordan, and step-grandchild, Ethan.

In his life and career, Richard espouses the residual rewards that come from lending a helping hand. “At the end of the day, I like knowing that I was able to help someone in need,” he says. “For me, being in business is not just about making money; it’s about being satisfied with my work. I get great satisfaction from performing the work itself and helping people in their homes.”

When asked the first thing he’d do if he could retire tomorrow, Richard says he’d pursue his favorite hobby in a new setting. “The first thing I would do is go on a vacation to Christmas Island. It has oceans that go for miles with knee-deep water, which are the perfect conditions for fly-fishing.”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The San Jose Sharks.

Q: What’s your favorite band?
A: It’s a tie between Coldplay and U2.

Q: What’s your favorite season?
A: Spring, because I get to spend time in my garden.

Q: What’s your favorite snack?
A: Doritos.

Q: Who’s your favorite movie monster?
A: Godzilla.

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Expert articles
  • An Easy Way to Clear a Drain

    LIVERMORE — If you have a clogged sink or shower drain, you may assume it’ll take a special tool or professional expertise to remedy the situation. In reality, this is something you can likely fix yourself by employing a simple technique.

    In most cases, a clogged sink or shower drain is caused by a buildup of hair and grime. A simple but effective tool for removing this kind of blockage is a 14-gauge wire. After cutting the tip of the wire, fray the strands and bend them backward to create a series of hooks for the hair to catch onto. Next, stick the wire down the drain and turn it several times to get the hair and grime thoroughly entangled. Once you’ve removed the bulk of the buildup, run some hot water to flush down the remaining bits.

    Read moreRead less
Expert video tip
  • Video: An Easy Way to Clear a Drain

    Complete Video Transcription:

    LIVERMORE — Host, Sarah Rutan: If a sink in your home is draining slowly, you may be able to remedy the problem by using a simple piece of 14-gauge wire. Today, we’re in Livermore with Diamond Certified Expert Contributor Richard Garcia of Premier Construction, to learn more.

    Diamond Certified Expert Contributor, Richard Garcia: If you’re having drain problems or your water is not going down, one quick way to fix it is by taking a 14-gauge wire and cleaning the tip of it so the wires are exposed. So, now what I’m going to do is I’m going to take this 14-gauge wire and stick it inside. I’m going to turn it to get all your hair out. Once it’s completed, you run your hot water and that should take care of your problem there.

    Host, Sarah Rutan: To learn more from local, top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Premier Construction & Home Services WEBSITE AND EXTERNAL FEED
  • Premier Construction & Home Services SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Premier Construction & Home Services
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 61 VERIFIED CUSTOMERS i
Premier Construction & Home Services : Average 9.5 out of 10 based on 61 unique customer surveys of customer satisfaction.

Arlene B.

VERIFIED Premier Construction & Home Services CUSTOMER

1 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're extremely knowledgeable and quick to respond.

They have smart workers who know what they're doing.

Madison H.

VERIFIED Premier Construction & Home Services CUSTOMER

2 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very efficient, quick, and they went out of their way to get the job done.

I have been looking for someone to install a shed for me, and the guy who came out didn't mind coming all the way from Livermore to Antioch. He ended up installing it in less than hour. I was very pleased and satisfied.

Chuck R.

VERIFIED Premier Construction & Home Services CUSTOMER

3 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very reliable.

They got there right away.

Michelle A.

VERIFIED Premier Construction & Home Services CUSTOMER

4 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time and on budget. They did a great job.

I would say Richard's communication skills stood out for me. He is very responsive.

Sam A.

VERIFIED Premier Construction & Home Services CUSTOMER

5 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job and were very responsive.

The quality of the work

Jose B.

VERIFIED Premier Construction & Home Services CUSTOMER

6 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. They are experts in their field.

The communication was really on point.

Brandon B.

VERIFIED Premier Construction & Home Services CUSTOMER

7 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, on time, friendly, and honest. They have always treated me fairly.

They are upfront and always try to accommodate me.

Jim C.

VERIFIED Premier Construction & Home Services CUSTOMER

8 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They just got in and did it right the first time. They did a great job, and we were very satisfied.

They were in and out, very efficient.

Lynn D.

VERIFIED Premier Construction & Home Services CUSTOMER

9 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job, and the personnel is really nice.

I felt like they really listened to me. I don't really know.

Garret D.

VERIFIED Premier Construction & Home Services CUSTOMER

10 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do quality work, and they are very honest.

They always plan ahead and have everything ready to go.

Robert E.

VERIFIED Premier Construction & Home Services CUSTOMER

11 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent work, and they are very reasonable.

I would say the quality of their craftsmanship stood out for me.

Doug H.

VERIFIED Premier Construction & Home Services CUSTOMER

12 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were just wonderful, and the quality of work was outstanding. They did several thousand square feet of tile work, and it was perfect. I am an architect, and I just couldn't believe it.

They are thorough, especially with regard to communication. They are clear with expectations, and they always do what they say they're going to do. Their attention to detail stands out for me.

Andre L.

VERIFIED Premier Construction & Home Services CUSTOMER

13 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them several times. I was very impressed, because they were so punctual. They were very clean and didn't mess up the house.

They cleaned up, and they were conscientious. They do quality work.

Ron L.

VERIFIED Premier Construction & Home Services CUSTOMER

14 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do good work.

They were timely and cleaned up well. The workers were really great.

Peggy M.

VERIFIED Premier Construction & Home Services CUSTOMER

15 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional and did high quality work.

They were very good in advising me regarding a difficult situation that needed to be solved.

Julie C.

VERIFIED Premier Construction & Home Services CUSTOMER

16 of 61

Quality 9
9 10
Loyalty Yes
CRITIQUE

They were very straightforward and worked with us on price. They were also efficient and got the job done quickly.

They were very personable and did a great job.

Benji

VERIFIED Premier Construction & Home Services CUSTOMER

17 of 61

Quality 9
9 10
Loyalty Yes
CRITIQUE

They are very trustworthy, friendly, and they do quality work.

They just do a great job, and they provide good service.

David L.

VERIFIED Premier Construction & Home Services CUSTOMER

18 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job. I'm satisfied.

They seemed to be on the ball about everything. They answered our questions, showed up on time, and they did a great job. I have no complaints.

Helen C.

VERIFIED Premier Construction & Home Services CUSTOMER

19 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

You can trust Richard. He's honest, professional, and he uses top quality merchandise. He's not going to gouge you. If you have any dissatisfaction with anything, or if anything happens with a subcontractor, they're quick to fix it.

I live by myself so I need help, and I know that they get the job done right and fast. There are so few home repair companies that you can trust, but Premier Construction is one that you can trust.

Johanna O.

VERIFIED Premier Construction & Home Services CUSTOMER

20 of 61

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend Richard.

He came in, got the job done, did it well, and cleaned up when he was done.

Read All 61 Survey Responses at Ratings View