Diamond Certified Company Report

Parham Karbassi, DDS

Diamond Certified Company Report

Parham Karbassi, DDS

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 72 VERIFIED CUSTOMERS i

Sharon E.

VERIFIED Parham Karbassi, DDS CUSTOMER

1 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Karbassi is great. His office is great all around.

I liked all of his staff. The scheduler is amazing, billing is amazing. They have all been there a long time. The dental assistant is amazing.

Tom T.

VERIFIED Parham Karbassi, DDS CUSTOMER

2 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

His whole outfit is very thorough and very comfortable to be around. They are all very social and very professional. I'd give them all an 'A'.

Dr. Karbassi has a very soft, mild demeanor. He makes you feel very secure. I think he's very professional and wonderful.

Gonzalo S.

VERIFIED Parham Karbassi, DDS CUSTOMER

3 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

Pretty much I enjoy the staff there. They are people-oriented. Dr. Karbassi's good, he explains things to you. The staff is good. It's really a quality experience. I've been going there for years.

He's a professional, he tells you what you need to know, and asks you if you have any questions or concerns. He tells you to call immediately with problems. He offers a lot of resources and recommendations and suggests pros an and cons. I have always been very happy.

Read All 72 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dr. Karbassi, Owner

Dr. Parham Karbassi’s dental office provides a variety of dental services for patients of all ages, including children. The practice is conveniently located in downtown Martinez, minutes from the 680 corridor.

Dr. Karbassi’s practice takes care of all its patients’ cosmetic dentistry, orthodontic, implant placement and restoration, removable prosthetic, and Invisalign needs. He also performs services such as tooth-colored dental fillings, dental implants, dental bridges, wisdom teeth extractions, porcelain veneers, Lumineers and teeth whitening, and he offers oral sedation and nitrous oxide to all patients.

Dr. Karbassi credits his service-oriented approach to dentistry for much of his practice’s success. “I love dentistry, and that translates into the treatment my patients receive,” he affirms. “Rather than taking the same approach every time, I cater to each patient’s individual needs. I feel fulfilled when I hear back from my patients telling me how pleased they’ve been with the treatment they have received.”

Dr. Karbassi’s patients can receive specialty care like endodontics (root canals), oral surgery and orthodontics along with their general, cosmetic, and hygiene care—all in one convenient location.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Parham Karbassi, DDS

COMPANY CONTACT
Service AREA
SERVICES PERFORMED

General & Aesthetic Dentistry
Oral Surgery
Implant Placement & Restoration
Removal of Prosthetics
Crowns & Bridges
Orthodontics

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Parham Karbassi, DDS

Company Profile

Dr. Parham Karbassi’s dental office provides a variety of dental services for patients of all ages, including children. The practice is conveniently located in downtown Martinez, minutes from the 680 corridor.

Dr. Karbassi’s practice takes care of all its patients’ cosmetic dentistry, orthodontic, implant placement and restoration, removable prosthetic, and Invisalign needs. He also performs services such as tooth-colored dental fillings, dental implants, dental bridges, wisdom teeth extractions, porcelain veneers, Lumineers and teeth whitening, and he offers oral sedation and nitrous oxide to all patients.

Dr. Karbassi credits his service-oriented approach to dentistry for much of his practice’s success. “I love dentistry, and that translates into the treatment my patients receive,” he affirms. “Rather than taking the same approach every time, I cater to each patient’s individual needs. I feel fulfilled when I hear back from my patients telling me how pleased they’ve been with the treatment they have received.”

Dr. Karbassi’s patients can receive specialty care like endodontics (root canals), oral surgery and orthodontics along with their general, cosmetic, and hygiene care—all in one convenient location.

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Company Philosophy

“We want our patients to have great experiences, so we make sure they’re comfortable throughout their treatments and receive the results they expect. By taking the time to do what’s right for their situations, we’re able to ensure their well-being and leave them completely satisfied.”

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Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any dental professional, but it’s even more important for dentists who have earned the prestigious Diamond Certified award. For Dr. P Karbassi, keeping patients happy comes down to catering to their individual needs rather than taking a “one size fits all” approach to their treatments. “I want every patient to get the results they expect, so I listen to their concerns and focus on providing them with the best possible care,” he says. “I strive to make things as convenient as possible for every person who visits our office.”

Dr. Karbassi has been providing dental services for all types of patients (including children) at his Martinez facility since 2003. His practice has the in-house capabilities to handle everything from routine cleanings to oral surgeries, and its comprehensive aesthetic dentistry work includes orthodontics, implant placement and restoration, and prosthetic removal.

Unlike dental practices that lack certain training or equipment and have to refer some patients to specialty practices as a result, Dr. Karbassi is qualified to treat most patients in-house. “Beyond general dentistry, we can do oral surgery, extract wisdom teeth, perform root canals and more,” he says. “We can also provide oral sedation for people who get nervous in dental offices. Ultimately, their comfort is our top priority.”

Another distinguishing feature of Dr. Karbassi’s practice is its emphasis on communicating with patients throughout every step of their dental procedures. “We check in with our patients while we’re working to make sure they aren’t feeling any discomfort,” he affirms. “Their feedback is important to us, so we listen closely to them and take the necessary steps to fulfill their needs.”

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Industry Info

If you need to find a dental practice, look for one that uses cutting-edge technology like digital X-rays.

If you’ve ever sat for a traditional dental X-ray, you likely had to wear a heavy metal-laden apron over your body and a bib over your neck, hold completely still while the dentist packed X-ray film into your mouth, and then come back days later once the film had been developed to discuss the results and suggested treatment. However, the inconvenience factor isn’t the only drawback to traditional X-rays—many people don’t like them because of the potential health effects of radiation exposure.

Fortunately, there’s a safer alternative: digital X-rays. “Digital X-rays cut bad rays to one-tenth of the exposure from normal X-rays, which is safer for both patients and dental professionals,” says Dr. P Karbassi, a Martinez-based dentist. In fact, people with severe dental problems no longer have to decide between having X-rays done for their dental health and risking their overall health by facing too much radiation. Less radiation means no more lead bibs. Even the teeth separators are different—instead of stiff plastic and paper mouth guards, modern digital X-ray machines use small sensors that fit more easily and gently inside the mouth.

They’re more convenient, too. Instead of requiring development in a dark room, the X-rays are immediately sent to an in-office computer and can be viewed right away, so no follow-up viewing appointments are required. You and your dentist can see the images, talk about the results, and discuss treatment options during the same visit. Also, the digital nature of the images means the dentist can enlarge the X-rays to get a better look and easily transfer the images to specialists or other dentists.

Not all dental offices have the equipment to offer digital X-rays, however. “A practice needs special X-ray beams and specific computer systems, software, and digital sensors in order to provide digital X-rays,” explains Dr. Karbassi. “Only 30 to 40 percent of dental practices offer it, but you should still be aware that it’s an option.”

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Frequently Asked Questions
Q: How long will my dental appointment last?
A: “It depends on the procedure—some take 10 minutes and some take two hours. When you book your appointment, we’ll give you a time estimate based on what you’re having done.”
 
Q: Will I feel pain?
A: “We’ll do our best to limit your discomfort. The key is to communicate and let us know if you feel pain by raising your hand. As soon as we see that, we’ll take steps to make you more comfortable.”
 
Q: Which types of insurance do you accept?
A: “We accept most types of insurance, including those that allow you to choose your own provider. We are not members of any HMO networks.”
 
Q: Do you offer payment plans or financing options?
A: “We offer CareCredit financing plans to new patients, and sometimes we offer monthly payment plans to existing patients.”
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SELECTED PHOTOS FROM Parham Karbassi, DDS

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dr. Parham Karbassi

Expert CONTRIBUTOR PROFILE
  • Dr. Parham Karbassi is a 18-year veteran of the dental industry and owner of Parham Karbassi, DDS, a Diamond Certified dental practice. He can be reached at (925) 269-9560 or by email.

Dr. Parham Karbassi: Detour to Destiny

By James Florence, Diamond Certified Resource Reporter

MARTINEZ — When asked what led him to a career in dentistry, Dr. Parham Karbassi says it was actually a detour from his intended destination. “I originally planned on going into the medical field,” he explains. “However, after a short time working as an emergency room assistant, I decided it wasn’t for me and opted to switch gears. I applied to a dental office, was hired and started working as a dental assistant, which I enjoyed very much. About four years later, I became a dentist myself.”

Today, after almost two decades of professional practice, Dr. Karbassi says his favorite part of his job is making his patients smile. “I just enjoy having satisfied patients. I get a lot of fulfillment from keeping their teeth healthy and giving them beautiful smiles.”

A resident of Oakland, Dr. Karbassi spends his time outside of work on a variety of active pastimes. “I enjoy golfing, playing tennis and working out,” he says. “I also like reading, as well as fixing and restoring old cars.” In addition to his personal hobbies, Dr. Karbassi enjoys spending time with his wife, Ramona, and their three children. “As a family, we do a lot of outdoor activities like skiing and hiking. We also like to travel—we take a trip to Europe almost every year.”

In his life and career, Dr. Karbassi believes in maintaining a positive mindset. “I’m a big proponent of staying optimistic when life gives you challenges,” he affirms. “For example, even after my plans to go into the medical field fell through, rather than give up, I kept a positive mindset and reassessed my options. That led me to the dental field, which turned out to be great. So, even if the road you started down doesn’t lead where you thought it would, you can always take a detour to get where you want to be.”

When asked the first thing he’d do if he could retire tomorrow, Dr. Karbassi says he’d catch up on his reading. “I love to read all kinds of books but I rarely have time for it, so I’d probably pick up a book and start reading.”

Ask Me Anything!

Q: What’s one book that has been especially influential for you?
A: “Awaken the Giant Within” by Tony Robbins.

Q: What’s your favorite thing to do on a rainy day?
A: Go jogging in the rain—I love doing that.

Q: What’s your favorite holiday?
A: Christmas, because it’s all about family and celebrating.

Q: Music or talk radio?
A: Music.

Q: What’s your favorite kind of music?
A: Classical.

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Expert articles
  • The Dangers of Periodontal Disease

    MARTINEZ — If you’re experiencing bleeding, sore or swollen gums, you may think it’s merely a nuisance, but in reality it could be a lot more. These symptoms are common indicators of periodontal disease (more simply known as gum disease), which is a very serious condition.

    There are two types of periodontal disease: gingivitis and periodontitis. However, they aren’t that different from each other—periodontitis is merely the subsequent stage of untreated gingivitis. Not only can periodontitis lead to loss of bone and teeth, it also allows bacteria and other toxins to spread below the gum line and enter the bloodstream, which can contribute to clogging of the arteries. At this point, the risk has advanced from loss of teeth to heart attack and stroke…all from poor dental hygiene!

    Fortunately, this scenario is easily preventable—by seeing your dentist regularly and practicing good at-home hygiene habits, you can keep your teeth and gums healthy. If you notice any potential indicators of gum disease, call your dentist to schedule an appointment. This will allow your dentist to examine and treat the issue before it becomes full-blown.

    Read moreRead less
Expert video tip
  • Video: Dangers of Periodontal Disease

    Complete Video Transcription:

    MARTINEZ — Host, Sarah Rutan: Periodontal diseases like gingivitis aren’t just a nuisance—in some cases, they can lead to life-threatening consequences. Today we’re in Martinez with Diamond Certified Expert Contributor Dr. Parham Karbassi to learn more.

    Diamond Certified Expert Contributor, Dr. Parham Karbassi: I’m going to be talking about periodontal disease, which a lot of patients do not take seriously. Inflamed, bleeding, sore, or swollen gums are the main symptoms of gum disease. There are two different types, gingivitis and periodontitis. Gingivitis causes redness, painful, tender gums. Periodontitis, which is gingivitis that’s not treated and leads to infected pockets of germy pus. That’s the type that raises the most concern since it causes bone loss and in turn loss of teeth, heart problems, strokes, and diabetes. It allows bacteria and other toxins to spread below the gum line and enter the bloodstream. These bacteria in the bloodstream cause thickening of the arteries. If they are too thick, the blood can’t flow to your heart or the brain, causing heart attacks and strokes. Everyone needs to have frequent regular teeth cleanings by a professional followed by good home care.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Diamond Certified RATINGS ON Parham Karbassi, DDS
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 72 VERIFIED CUSTOMERS i
Parham Karbassi, DDS : Average 9.2 out of 10 based on 72 unique customer surveys of customer satisfaction.

Sharon E.

VERIFIED Parham Karbassi, DDS CUSTOMER

1 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Karbassi is great. His office is great all around.

I liked all of his staff. The scheduler is amazing, billing is amazing. They have all been there a long time. The dental assistant is amazing.

Tom T.

VERIFIED Parham Karbassi, DDS CUSTOMER

2 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

His whole outfit is very thorough and very comfortable to be around. They are all very social and very professional. I'd give them all an 'A'.

Dr. Karbassi has a very soft, mild demeanor. He makes you feel very secure. I think he's very professional and wonderful.

Gonzalo S.

VERIFIED Parham Karbassi, DDS CUSTOMER

3 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

Pretty much I enjoy the staff there. They are people-oriented. Dr. Karbassi's good, he explains things to you. The staff is good. It's really a quality experience. I've been going there for years.

He's a professional, he tells you what you need to know, and asks you if you have any questions or concerns. He tells you to call immediately with problems. He offers a lot of resources and recommendations and suggests pros an and cons. I have always been very happy.

Desiree G.

VERIFIED Parham Karbassi, DDS CUSTOMER

4 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

That he is very attentive and listens to you, he actually helped me with my fear of dentists. I had a big fear, because a lot happened to me in my childhood, and Dr. Karbassi helped me a lot. I went from my childhood dentist to him, and he's been my only dentist since then.

That he answered all of my questions, I was scared at first, but after talking with him I felt very comfortable with him.

Zaien A.

VERIFIED Parham Karbassi, DDS CUSTOMER

5 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very patient, very gentle, and he has respect for his patients. He's a nice gentleman.

He is very gentle with his patients, very gentle and very soft-spoken.

Louis A.

VERIFIED Parham Karbassi, DDS CUSTOMER

6 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

That he's very good

Just his expertise

Philip G.

VERIFIED Parham Karbassi, DDS CUSTOMER

7 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

If you need something done right, go to him.

He's local.

William L.

VERIFIED Parham Karbassi, DDS CUSTOMER

8 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a skilled, confident young fellow. The people in the front office are very nice.

The convenience, his office is very close to me.

Michael C.

VERIFIED Parham Karbassi, DDS CUSTOMER

9 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

That he's straight-forward and informative, I had questions about things I didn't know about, and his knowledge was right there.

I like that it's not a very big office, as far as clients, so you feel like his focus is on you, and not on other clients.

Maria C.

VERIFIED Parham Karbassi, DDS CUSTOMER

10 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Karbassi is very good. He cares about the patient. He's a very good dentist.

His personality in the office and his chair manners, they are very good.

Orlandis B.

VERIFIED Parham Karbassi, DDS CUSTOMER

11 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell a friend that Dr. Karbassi is number one if you want a good dentist.

He is kind-hearted and always on time.

Mary F.

VERIFIED Parham Karbassi, DDS CUSTOMER

12 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a very skilled practitioner.

He's efficient and thorough.

Traci B.

VERIFIED Parham Karbassi, DDS CUSTOMER

13 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend him to the rest of my family, my husband, my son, and my daughter, and now my whole family goes to him. My son's an adult and can go wherever he wants. I referred a friend. What really stands out in my head is that he works with you when it comes to payments.

He does payment arrangements.

Carolyn M.

VERIFIED Parham Karbassi, DDS CUSTOMER

14 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's good-looking, very pleasant, he doesn't mess around. He doesn't talk a lot, but that's fine. He gets the work done.

He's very quiet and unassuming, and very professional.

Horn L.

VERIFIED Parham Karbassi, DDS CUSTOMER

15 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Karbassi is very knowledgeable, listens, and is an expert.

He's very relatable and approachable, and when I tell him something, he listens and gives me good recommendations. He's a pretty good dentist.

Carole R.

VERIFIED Parham Karbassi, DDS CUSTOMER

16 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

I had the same dentist for almost 45 years, so when he retired and I had to switch dentists, Dr. Karbassi was just starting his practice. I decided we might as well learn together. He has really turned out to be a wonderful dentist, and a very nice human being. I like his office, I like his help, and I'm really glad that he's been doing well.

I like his manner, very professional but not stuffy. Everything is done correctly. He explains everything. When you're used to only having one person for a long time, it's difficult to switch, and I was very pleased with Dr. Karbassi from the moment I met him.

Jesus M.

VERIFIED Parham Karbassi, DDS CUSTOMER

17 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'm not sure. He does a good job and he has a very calm manner. He listens to you and is understanding. He just does a great job. I do feel like he is looking out for the health of my teeth.

Probably his calm manner and his knowledge of teeth, and the fact that he is looking at the long-term health of my teeth.

Terry M.

VERIFIED Parham Karbassi, DDS CUSTOMER

18 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say he's what I'd expect from a dentist. I get everything I'm supposed to as far as service. He doesn't push things, he leaves it up to the patient on what they want to do.

He's a nice guy. I'm completely satisfied.

Veronica J.

VERIFIED Parham Karbassi, DDS CUSTOMER

19 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

So, on my own statement, he's very reliable.

That he is very reliable

Jimmy S.

VERIFIED Parham Karbassi, DDS CUSTOMER

20 of 72

Quality 10
10 10
Loyalty Yes
CRITIQUE

Go to him. He does good work.

He explains to you what he is going to do, and how it's going to be done, and he explains everything very well. I've been pretty pleased with him since I've been going to him. I'm happy. Every time I go there, they always check my gums and make sure everything looks right. I like it and I plan to stick with him.

Read All 72 Survey Responses at Ratings View