Diamond Certified Company Report

Oak Mountain Cabinets

Diamond Certified Company Report

Oak Mountain Cabinets

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 26 VERIFIED CUSTOMERS i

Marty S.

VERIFIED Oak Mountain Cabinets CUSTOMER

1 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

High quality work

His entire staff was excellent. They kept the house clean and they were respectful. They did a great job.

Dan R.

VERIFIED Oak Mountain Cabinets CUSTOMER

2 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did good work at a reasonable price. I asked them to do something out of the box, custom, and they were able to do it.

Probably clone himself

John L.

VERIFIED Oak Mountain Cabinets CUSTOMER

3 of 26

Quality 9
9 10
Loyalty Yes
CRITIQUE

Very good service and workmanship

They were quick to respond.

Read All 26 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

David Fontan, Owner

Oak Mountain Cabinets refaces and refinishes all types of cabinets for residential and commercial customers throughout Contra Costa County. The veteran-owned company uses modern techniques and high-quality, low-VOC materials to turn its clients’ old cabinetry into custom products that transform their living spaces and make their dreams a reality, and it can also make physical alterations to cabinets that need to be modified to fit odd-sized or difficult spaces.

Owner David Fontan says much of Oak Mountain Cabinets’ success can be attributed to four factors: quality, pricing, attention to detail and responsiveness. “Our availability to take on projects really sets us apart. A lot of companies are booked out for six to 12 months, but we have the staff and equipment to handle almost anything within a month of the initial request, which our clients appreciate.”

Oak Mountain Cabinets’ company-wide focus on cabinet refacing gives it a distinct advantage over its competition. “We have 7,000 feet of shop dedicated solely to refacing, which is unheard of in the Bay Area,” says Mr. Fontan. “We’ve really honed in on this specialized area of cabinet work, which allows us to keep our prices competitive and bring a huge amount of knowledge to every job.”

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Oak Mountain Cabinets

COMPANY CONTACT
Service AREA

Contra Costa County

SERVICES PERFORMED

Cabinet Refacing
Cabinet Finishing & Refinishing
Custom Alterations & Modifications

BRANDS Supported
  • Gemini Coatings

  • Cal Door

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Oak Mountain Cabinets

A recent cabinet project by Oak Mountain Cabinets

Company Profile

Oak Mountain Cabinets refaces and refinishes all types of cabinets for residential and commercial customers throughout Contra Costa County. The veteran-owned company uses modern techniques and high-quality, low-VOC materials to turn its clients’ old cabinetry into custom products that transform their living spaces and make their dreams a reality, and it can also make physical alterations to cabinets that need to be modified to fit odd-sized or difficult spaces.

Owner David Fontan says much of Oak Mountain Cabinets’ success can be attributed to four factors: quality, pricing, attention to detail and responsiveness. “Our availability to take on projects really sets us apart. A lot of companies are booked out for six to 12 months, but we have the staff and equipment to handle almost anything within a month of the initial request, which our clients appreciate.”

Oak Mountain Cabinets’ company-wide focus on cabinet refacing gives it a distinct advantage over its competition. “We have 7,000 feet of shop dedicated solely to refacing, which is unheard of in the Bay Area,” says Mr. Fontan. “We’ve really honed in on this specialized area of cabinet work, which allows us to keep our prices competitive and bring a huge amount of knowledge to every job.”

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Company Philosophy

“Our customers are very important to us, so we treat them like friends, approach their projects with honesty and integrity, and do whatever it takes to make sure they’re satisfied. Ultimately, our goal is to utilize our decades of experience to help them create the cabinets of their dreams.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for cabinet companies that have earned the prestigious Diamond Certified award. For Oak Mountain Cabinets, the best way to keep clients happy is to provide them with an unmatched level of performance. “We’ve put a lot of effort into being the best,” affirms owner David Fontan. “From our efficient production capabilities to our meticulous attention to detail, no cabinet company can come close to what we’re able to do.”

Oak Mountain Cabinets has been refacing and refinishing cabinets for residential and commercial customers throughout Contra Costa County since 1979. The veteran-owned company uses industry-best techniques and materials to transform its clients’ outdated cabinetry into custom products that meet their exact specifications, and it can also perform alterations on cabinets that need to be modified to fit in certain spaces.

Unlike less experienced cabinet companies that take a “one size fits all” approach to every project in an effort to maximize their workload volume, Oak Mountain Cabinets always goes the extra mile to ensure quality. “For example, we have an in-house designer who is solely focused on refacing cabinets, which is unheard of in this industry,” says Mr. Fontan. “That’s why our refacing jobs are higher quality than the average. They’re actually mapped out and designed to ensure the utmost accuracy.”

Another distinguishing attribute of Oak Mountain Cabinets is its value-boosting efficiency. “From the way our shop is set up to the systems we have in place, we’ve taken every measure to maximize efficiency without sacrificing quality,” explains Mr. Fontan. “This enables us to offer top-quality service and products at very competitive prices.”

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Industry Info

If you’re looking for a budget-friendly cabinet upgrade, consider the benefits of refacing.

Replacing kitchen cabinets isn’t cheap—in fact, it’s usually the most expensive part of remodeling a kitchen. If you’re on a tight budget or simply don’t want to spend a lot of money, one great option to consider is having your cabinets refaced. By adding new doors and drawer fronts over your cabinets’ existing structure, you can give your kitchen a fresh look for a fraction of the cost.

Justin Donahue, lead designer at Oak Mountain Cabinets in Pleasant Hill, lists some of the benefits of cabinet refacing:

Reduced cost
“The cost of cabinet refacing is less than half the cost of installing brand-new cabinets. Not only is there less labor and materials involved, you don’t even have to pull a permit, which saves more money. Additionally, when you install new cabinets, you also have to replace the countertops and backsplash, as well as upgrade any old, out-of-code electrical or plumbing systems. With this in mind, it’s not unusual for all-new cabinets to cost up to seven times as much as refacing.”

Reduced timeline
“Installing new kitchen cabinets can take up to four times as long as refacing. Besides the time it takes to install the cabinets, you also have to consider the time needed to install new countertops and other related components, not to mention the increased lead time for cabinet design and construction. All told, it typically takes a couple of months to install new cabinets, whereas the average refacing job can be completed within a couple of weeks.”

Increased resale value
“Due to the substantially lower cost, a quality refacing job can bring a much higher value when it comes to selling your home. If you install brand-new cabinets, you’ll be lucky if you recoup your expenses at all, whereas with refacing, you’ll likely get back more than what you spent.”

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Frequently Asked Questions

Q: Will the company owner be involved in my project?
A: Yes, David Fontan is in the shop daily and regularly visits jobsites to supervise the work.

Q: When will my new cabinets be ready to install?
A: Once you order new cabinets, it usually takes six to eight weeks until they’re ready to install.

Q: How should I pick paint colors for my cabinets?
A: You can go to any paint store, pick the color you want, and let us know the specifications and the manufacturer. We typically recommend Benjamin Moore and Kelly-Moore paints.

Q: If I buy new cabinet hardware, will you install it for me?
A: Yes. Keep in mind that if you’re just having your cabinets refinished, the hardware will need to fit the original holes. However, if you’re having your cabinets refaced, the hardware doesn’t need to be the same size because we’ll be drilling new holes anyway.

Q: Does refacing include new drawers?
A: No, just the drawer fronts. However, we recommend having your drawers replaced entirely when you reface. Adding new drawers will make every aspect of your project feel completely new—not just looks but performance as well. It makes a huge difference.

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SELECTED PHOTOS FROM Oak Mountain Cabinets

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Justin Donahue

Expert CONTRIBUTOR PROFILE
  • Justin Donahue is lead designer of Oak Mountain Cabinets, a Diamond Certified company. He can be reached at (925) 456-4943 or by email.

Justin Donahue: Cabinet Architect

By James Florence, Diamond Certified Resource Reporter

PLEASANT HILL — As a young man, Justin Donahue was headed toward a career in architecture, but when he applied his skills to cabinet design, he knew he’d found his calling. “My dad is a general contractor, so I grew up around construction, which naturally led to an interest in architecture,” he remembers. “After graduating from high school, I started doing architectural drawings for a living. However, since I was so young, I didn’t have very good contacts, and I routinely got stiffed on payment. Eventually, I decided I’d be better off getting a regular job, so I went to work for a local cabinet shop doing cabinet design. I fell in love with it right away and I’ve been designing cabinets ever since.”

In 2012, Justin returned to working as an independent contractor, but this solo stint didn’t last very long. “Soon after I decided to work for myself again, I was contacted by David Fontan, who had purchased a local cabinet business and was looking for a lead designer,” he explains. “I kept telling him I didn’t want to work for anybody, but he insisted that I come and check out what he had going on. I came out and he made me a pretty sweet offer, and the rest is history.”

Today, as lead designer of Oak Mountain Cabinets, Justin says his favorite part of his job is making clients happy. “I enjoy bringing a customer’s dreams to fruition and seeing their face light up when they get exactly what they wanted. It’s just a great feeling when your work makes someone smile.”

A resident of Pacheco, Justin spends his time outside of work on a variety of pastimes. “I like going to movies and concerts, as well as doing small projects around my home,” he details. “For example, I built most of the furniture in my house. I also enjoy spending time with my two daughters—they’re still pretty young, so they enjoy going to museums, amusement parks and libraries.”

In regard to a professional philosophy, Justin says he tries to guide customers where they want to go, even if it’s not where they initially expected. “When I’m designing cabinets for a client, I’ll often make two different sets of plans: one that reflects exactly what they asked for and one that includes my personal recommendations. I’ll then sit down with them and compare the two. More often than not, the customer will pick a lot of the things in my design and incorporate them into their design, and in some cases they’ll just choose mine wholesale. I find this is a good way to steer people in the right direction while still giving them control over the process.”

Ask Me Anything!

Q: What’s your favorite local restaurant?

A: Lemongrass Bistro in Martinez.

Q: If you could travel anywhere in the world, where would you go?

A: Croatia. It’s not a well-known tourist destination, but it has everything you’d want in a vacation spot: a beautiful landscape and plenty of things to do, all at an affordable price.

Q: Do you collect anything?

A: I collect old computer parts.

Q: What’s your favorite snack?

A: Beef jerky.

Q: What was your first job?

A: When I was 15, I got a part-time job cleaning out storage units at a public storage facility.

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Expert articles
  • A Common Misconception About Cabinet Refacing

    PLEASANT HILL — Due to its reduced cost and timeline, cabinet refacing has become an increasingly popular option for kitchen remodeling. However, some homeowners are unsure about cabinet refacing, either because they think their cabinets are unsalvageable in their current state or because they won’t be able to get all the features they want. The reality is that the vast majority of cabinets are absolutely worth refacing, and homeowners who choose to reface can get most of (if not all) the features they’re looking for.

    There are two basic types of kitchen cabinetry: framed cabinets and frameless cabinets. In the United States, 99 out of 100 kitchen cabinets are framed, so it’s likely yours are, too. The good news is that framed cabinets are extremely sturdy, which makes them ideal for refacing. As long as the integrity of its structure is intact, a set of cabinets can be easily refaced without sacrificing quality.

    Refacing is essentially a facelift for your kitchen cabinets—everything on the exterior is updated while the underlying structure stays the same. A typical refacing job includes the following measures:

    •  Repainting the exterior of the cabinets

    •  Replacing cabinet doors and drawer fronts

    •  Replacing door hinges with “soft-close” hinges

    •  Installing new handles/knobs (supplied by the homeowner)

    You can also choose additional options such as replacing the drawer boxes/slide hardware and repainting the interior of the cabinets.

    What’s great is that cabinet refacing costs less than half the price of a cabinet replacement. Not only are fewer materials and labor hours required, there are no permits needed. Plus, you don’t have to replace other kitchen components like countertops or backsplashes, which you’d normally have to do as part of a full cabinet replacement. So, if you want high-quality, like-new kitchen cabinets for a fraction of the cost, refacing is an option worth looking into.

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Expert video tip
  • Video: Cabinet Restoration Oil

    Complete Video Transcription:

    PLEASANT HILL — Host, Sarah Rutan: If you’re looking for an easy way to improve the look of your cabinets, there’s a product you’ll want to know about. To learn more, we’re in Pleasant Hill with David Fontan of Oak Mountain Cabinets, speaking on behalf of Diamond Certified Expert Contributor Justin Donahue.

    David Fontan: Hey, guys, here’s your homeowner tip for the day. So, when you go into Home Depot to find cabinet restoration oil, you’ll find something like this. What it’s used for is to make your old, beat-up cabinets look new. This is an old, beat-up cabinet, basically. Just dip it on a rag. It is highly flammable and toxic. What it does is it actually melts the old nitrocellulose finish used in the ‘70s, mixes with this product and makes it look good temporarily. It will last a couple weeks, maybe. If you don’t touch it, it’ll last a long time, but basically it takes old to new. Here, too, you can see it’ll make that look much, much better. See that? Almost gone. And there you go; quick tip. Thank you.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Oak Mountain Cabinets SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Oak Mountain Cabinets
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 26 VERIFIED CUSTOMERS i
Oak Mountain Cabinets : Average 9.7 out of 10 based on 26 unique customer surveys of customer satisfaction.

Marty S.

VERIFIED Oak Mountain Cabinets CUSTOMER

1 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

High quality work

His entire staff was excellent. They kept the house clean and they were respectful. They did a great job.

Dan R.

VERIFIED Oak Mountain Cabinets CUSTOMER

2 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did good work at a reasonable price. I asked them to do something out of the box, custom, and they were able to do it.

Probably clone himself

Dennis S.

VERIFIED Oak Mountain Cabinets CUSTOMER

3 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

High quality product

The workmanship is really high.

Joyce T.

VERIFIED Oak Mountain Cabinets CUSTOMER

4 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's dependable and very professional.

His workforce is excellent.

Rich R.

VERIFIED Oak Mountain Cabinets CUSTOMER

5 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality is fantastic. They are fair, honest, and get things done.

Their response time and how clean they are, it's a professional organization in a trade that has a lot of unprofessional people.

Rich C.

VERIFIED Oak Mountain Cabinets CUSTOMER

6 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

If you need the services of a contractor, David is the right guy. He is the highest quality and provides great customer service. He is awesome to deal with.

Helpfulness and willingness to solve the problem

Lisa M.

VERIFIED Oak Mountain Cabinets CUSTOMER

7 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would refer them. They do a good job.

They were reliable, showed up when they were supposed to, and completed the job beyond expectations.

Jon R.

VERIFIED Oak Mountain Cabinets CUSTOMER

8 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're a quality outfit with reasonable pricing.

Their professional manner

Linda W.

VERIFIED Oak Mountain Cabinets CUSTOMER

9 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very easy to work with.

They were fast, knowledgeable, and easy to work with. They were also friendly and helpful.

Megan H.

VERIFIED Oak Mountain Cabinets CUSTOMER

10 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've recommended them for cabinet work to my Realtors, and I would refer them to other people for business.

The professionalism and advice

Marianne K.

VERIFIED Oak Mountain Cabinets CUSTOMER

11 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great customer service

Justin the designer is awesome.

Jayden L.

VERIFIED Oak Mountain Cabinets CUSTOMER

12 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's not just a painting contractor, but he is also a general contractor, so he did a gorgeous back splash in my kitchen,replaced a vanity, and fixed a wall.

He's reliable.

Carter E.

VERIFIED Oak Mountain Cabinets CUSTOMER

13 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

Professional, reasonably priced, and they treat you the way a customer should be treated, as opposed to just another number.

The entire crew was top of the line. When they said they would get something done by a certain time, they got it done. They followed up in a timely manner as well.

Linda F.

VERIFIED Oak Mountain Cabinets CUSTOMER

14 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do quality work.

Their pricing is reasonable.

Jim C.

VERIFIED Oak Mountain Cabinets CUSTOMER

15 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've used them several times for different things, and I am glad that they are one of my resources, because they fit a niche that I need.

I like that they are local, and they have been at it for a good long while.

Jason R.

VERIFIED Oak Mountain Cabinets CUSTOMER

16 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

Quality product and cost effective

Dave's knowledge

Margaret S.

VERIFIED Oak Mountain Cabinets CUSTOMER

17 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

Professional company, helpful, and clean, they did an all around good job.

I love my new kitchen and garage.

Katya S.

VERIFIED Oak Mountain Cabinets CUSTOMER

18 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have referred a couple of clients to them and I told them that if they wanted inexpensive, high quality work, then this is the company to go to.

Work ethic, because I didn't have to call and ask where they were. They kept me in the loop and everything was installed in a timely manner.

Joyce D.

VERIFIED Oak Mountain Cabinets CUSTOMER

19 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very friendly, responsible, and loyal. I was really comfortable dealing with them and David was really nice.

Very friendly and responsible, whenever I have something in mind, I call and they arrange it right away.

Leslie M.

VERIFIED Oak Mountain Cabinets CUSTOMER

20 of 26

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do good work for the quality and the amount of money they charged.

When they said they'd be here, they were here and worked fine without any issues.

Read All 26 Survey Responses at Ratings View