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Diamond Certified Company Report

North Coast Remodeling & Construction Inc.

Diamond Certified Company Report

North Coast Remodeling & Construction Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 31 VERIFIED CUSTOMERS i

Christie F.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

1 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job, and they were easy to work with.

Really good quality of work, good design ideas, and Brian was always on top of things and very responsive. The guys who he hired did good work.

Doug A.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

2 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

The craftsmanship is great, and the communication is the best part. Brian does such a great job communicating what he is going to do and when he is going to do it. He is very professional, has a good sense of humor, and he works well with me.

Brian is very professional. He shows up when he says he is going to be there. His workers are in good moods, and they are very polite.

C.C.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

3 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

I feel pampered.

Very responsive, knowledgeable, great with time management, very forthcoming with detail information, which helps with consumer expectations, and they are really honest.

Read All 31 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

North Coast Remodeling & Construction Inc. is a general building contractor that provides a variety of new construction and remodeling services for residential clients in Marin, San Francisco, and Sonoma Counties. In addition to remodeling kitchens, bathrooms and whole homes, the company uses its design/build capabilities to create various types of room additions, including award-winning home theaters.

President Brian Hillesheim is a veteran of the construction industry—his experience ranges from hands-on field work to project coordination and jobsite management. Mr. Hillesheim was motivated to establish North Coast Remodeling & Construction after working for several remodeling firms and experiencing a perceived lack of responsiveness in the industry. “I wanted to be solely responsible for quality of workmanship and customer care,” he says.

North Coast Remodeling & Construction emphasizes the importance of keeping organized, efficient jobsites and maintaining long-term relationships with its suppliers, subcontractors, and clients. “We strictly adhere to schedules and budgets,” says Mr. Hillesheim, “and we always keep our clients informed about the details of their projects so they don’t run into any unpleasant surprises.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON North Coast Remodeling & Construction Inc.

COMPANY CONTACT
Service AREA

Marin County
San Francisco
Sonoma County

SERVICES PERFORMED

Additions
Bathrooms & Kitchens
New Construction
Whole House Remodels

DIAMOND CERTIFIED RESEARCHED ARTICLES ON North Coast Remodeling & Construction Inc.

2007 First Place Remmie Award for Best Home Theater under $150,000.00

Company Profile

North Coast Remodeling & Construction Inc. is a general building contractor that provides a variety of new construction and remodeling services for residential clients in Marin, San Francisco, and Sonoma Counties. In addition to remodeling kitchens, bathrooms and whole homes, the company uses its design/build capabilities to create various types of room additions, including award-winning home theaters.

President Brian Hillesheim is a veteran of the construction industry—his experience ranges from hands-on field work to project coordination and jobsite management. Mr. Hillesheim was motivated to establish North Coast Remodeling & Construction after working for several remodeling firms and experiencing a perceived lack of responsiveness in the industry. “I wanted to be solely responsible for quality of workmanship and customer care,” he says.

North Coast Remodeling & Construction emphasizes the importance of keeping organized, efficient jobsites and maintaining long-term relationships with its suppliers, subcontractors, and clients. “We strictly adhere to schedules and budgets,” says Mr. Hillesheim, “and we always keep our clients informed about the details of their projects so they don’t run into any unpleasant surprises.”

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Company Philosophy

“We take pride in our accessibility–we're readily available, return calls promptly and keep lines of communication open. Our goal is to exceed our customers' expectations on every job, thus earning their repeat business and referrals.”

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SELECTED PHOTOS FROM North Coast Remodeling & Construction Inc.

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Diamond Certified RATINGS ON North Coast Remodeling & Construction Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 31 VERIFIED CUSTOMERS i
North Coast Remodeling & Construction Inc. : Average 9.5 out of 10 based on 31 unique customer surveys of customer satisfaction.

Christie F.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

1 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job, and they were easy to work with.

Really good quality of work, good design ideas, and Brian was always on top of things and very responsive. The guys who he hired did good work.

C.C.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

2 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

I feel pampered.

Very responsive, knowledgeable, great with time management, very forthcoming with detail information, which helps with consumer expectations, and they are really honest.

Doug A.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

3 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

The craftsmanship is great, and the communication is the best part. Brian does such a great job communicating what he is going to do and when he is going to do it. He is very professional, has a good sense of humor, and he works well with me.

Brian is very professional. He shows up when he says he is going to be there. His workers are in good moods, and they are very polite.

Anne D.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

4 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have the highest possible standards and great service, but it comes at a price.

The detail orientation of Brian and his crew

Connie K.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

5 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, they do what they say they are going to do, and they get the job done on time.

They are very professional and very easy to work with.

David I.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

6 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

I don't know.

They gave me what they promised at a fair price.

Geoff R.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

7 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their estimates are fair.

They are very responsive.

Mike N.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

8 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is valuable to use a Diamond Certified Company, as they have a high level of service.

Their communication, and they returned my calls promptly.

Gabriel B.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

9 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do an amazing job, and they pay attention to detail. They were right on schedule.

Their work, it is really high quality and polished.

Suzie S.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

10 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very conscientious about cleaning up after themselves, they are dependable, they show up when they are supposed to, and they do quality work.

The quality

M.R.E.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

11 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they are honest and tidy. They do quality work. I have used them for a couple of jobs and have been very satisfied. In fact, I just called them today to do another job.

Charley M.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

12 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

Everything from start to finish, that's it, just everything.

Cora N.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

13 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality of the contractor and the subcontractors that were on the jobsite

David I.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

14 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked the quality of their work.

Douglas A.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

15 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked their efficiency. The owner, Brian, was very articulate, friendly, and thoughtful. He cared about what was going on with his customer. He was thoughtful, and he tried not to disrupt my home as much as possible.

Frank G.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

16 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does what he says he's going to do with highly qualified and exceptionally personable people. He's very effective. The ideal role for him would be to have a large company that does a lot of high end construction. He's that good.

Katy H.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

17 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

We just think they are really honest, and they do really good work. We are currently using them again.

Mike S.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

18 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is honest. He does what he says he's going to do. He follows through.

Nga T.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

19 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's detail oriented. He's on time, and he does good quality work. He's fantastic.

Rolph S.

VERIFIED North Coast Remodeling & Construction Inc. CUSTOMER

20 of 31

Quality 10
10 10
Loyalty Yes
CRITIQUE

The professionalism they showed

Read All 31 Survey Responses at Ratings View