Diamond Certified Company Report

MikkiMoves Real Estate, Inc.

Diamond Certified Company Report

MikkiMoves Real Estate, Inc.

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CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 175 VERIFIED CUSTOMERS i

Nicole N.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

1 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

Above and beyond continually

I love that they get back to me in a timely manner. Above and beyond helpful, and if I had any questions they answered questions in detail.

Brandon C.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

2 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

The Realtor, Michelle, I cannot recommend her enough. She went above and beyond, communication was consistent, her advice was sound, I work in customer service myself and she provided excellent customer service, best customer service ever.

They had a robust amount of houses and the level of communication was great.

Emely W.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

3 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say it's real nice to have a team to support one another. You had other people doing open houses. Kim, my Realtor was excellent.

The house sold.

Read All 175 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Michelle Cardoza, Owner

MikkiMoves Real Estate, Inc. helps clients buy and sell all types of residential, commercial and investment properties in Sonoma, Napa, Humboldt, and Trinity Counties. The company is also certified to help senior citizens navigate the process of selling their family homes, and it provides short-term and longterm real estate planning services for its clients’ convenience.

Owner Michelle Cardoza says MikkiMoves Real Estate’s focus on educating its clients has been a crucial aspect of its success. “We’re here to give our clients all the guidance they need to make one of the biggest decisions of their lives. Whether we’re helping them get the best deals or trying to protect them from purchasing homes that aren’t a good fit, we’re always looking out for their best interests.”

In addition to taking care of its clientele, MikkiMoves Real Estate makes a point of giving back to its community. “For example, with every transaction we close, we donate 1 percent of the proceeds to a local nonprofit of the client’s choice in the client’s name with our ‘Giving on the Move’ program,” explains Ms. Cardoza. “We also extend our passion for education by holding consumer workshops for the public. Our clients really appreciate how committed we are to our community.”

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COMPANY REPORT NAVIGATION

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON MikkiMoves Real Estate, Inc.

Locations

Sonoma County
Napa County
Humboldt County
Trinity County

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SERVICES PERFORMED

Residential & Investment Real Estate Sales & Purchases
Short- & Long-Term Planning

DIAMOND CERTIFIED RESEARCHED ARTICLES ON MikkiMoves Real Estate, Inc.

MikkiMoves Real Estate recently sold this residential property.

Company Profile

MikkiMoves Real Estate, Inc. helps clients buy and sell all types of residential, commercial and investment properties in Sonoma, Napa, Humboldt, and Trinity Counties. The company is also certified to help senior citizens navigate the process of selling their family homes, and it provides short-term and longterm real estate planning services for its clients’ convenience.

Owner Michelle Cardoza says MikkiMoves Real Estate’s focus on educating its clients has been a crucial aspect of its success. “We’re here to give our clients all the guidance they need to make one of the biggest decisions of their lives. Whether we’re helping them get the best deals or trying to protect them from purchasing homes that aren’t a good fit, we’re always looking out for their best interests.”

In addition to taking care of its clientele, MikkiMoves Real Estate makes a point of giving back to its community. “For example, with every transaction we close, we donate 1 percent of the proceeds to a local nonprofit of the client’s choice in the client’s name with our ‘Giving on the Move’ program,” explains Ms. Cardoza. “We also extend our passion for education by holding consumer workshops for the public. Our clients really appreciate how committed we are to our community.”

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Company Philosophy

“Our mission is to help Buyers and Sellers on their real estate journeys by providing them with education and support every step of the way. By combining a full-service team approach with the industry’s latest technology, we’re able to provide a superior real estate experience for every client.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for real estate agencies that have earned the prestigious Diamond Certified award. For MikkiMoves Real Estate, Inc., the best way to achieve and maintain customer satisfaction is to provide every client with high-end services, regardless of their budget. “It doesn’t matter if a client is working with $50,000 or $10 million–the level of service we provide is exactly the same,” affirms owner Michelle Cardoza. “We work from the heart, not the budget, and we do what we need to do to achieve our clients’ goals and make sure they’re satisfied.”

MikkiMoves Real Estate has been helping clients buy and sell all types of residential properties in Sonoma, Napa, Humboldt, and Trinity Counties since 2012. The company also utilizes its SRES certification to help senior citizens navigate the process of selling their family homes, and it offers short- and long-term real estate planning services for its clients’ convenience.

Unlike real estate agencies that take a “hands off” approach to helping their agents with certain aspects of the real estate process, MikkiMoves Real Estate takes a team approach to every transaction to ensure a positive experience for both its agents and their clients. “We want our agents to focus on what they do best, which is helping people buy and sell properties,” says Ms. Cardoza. “No matter which agents our clients work with, they all get the same expert help in marketing, paperwork preparation and filing, appointment setting, and other transaction details.”

Ultimately, Ms. Cardoza sees this collaborative approach as MikkiMoves Real Estate’s most important attribute. “Whether we’re sharing information or discussing ways to solve problematic transactions, we’re always helping each other,” she says. “The level of collaboration we have between our agents allows us to come up with the best strategies for successfully dealing with our clients’ challenges.”

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Industry Info

If you’re planning to purchase a new home, make sure you protect yourself with additional buyer-broker agreements. If you’re looking to buy or sell a home, you may be interested to learn there are optional protections you can choose to better protect yourself and your interests. Buying a home comes with mounds of paperwork (inspections, reports, insurance and mortgage documents, contracts, offers), so it may seem superfluous to add more documentation. However, your rights and those of your real estate agent may not be adequately protected by the documents that are legally required, so adding paperwork that specifically protects you and your transaction can give you added peace of mind and security.

One such item of additional documentation is the buyer-broker agreement. This isn’t a required form, but many real estate professionals recommend it. “I definitely recommend that buyers and real estate agents use this tool,” affirms Michelle Cardoza, owner of MikkiMoves Real Estate, Inc. in Santa Rosa. “It’s not required by law, but it certainly sets both parties’ expectations. It delineates exactly who the clients and agents are, explains the responsibilities of all parties, and limits liabilities on both sides.”

Another document you can ask for is a service guarantee, which identifies all the steps your agent will take to sell or find a home for you. In many cases, it outlines grievance procedures and helps clients find their voices if they’re unhappy with or uncertain about the service they’re receiving.

Not all real estate agents offer their clients market analyses, but most do. Ms. Cardoza recommends finding an agent or neutral third party that will provide you with that service. “A market analysis will help the seller and agent know how much they can expect to get for a property, and it can help buyers know what a fair offer looks like,” she says. “It’s good information to have because it helps all parties make wise decisions.”

Having a buyer or seller net sheet is also a good move. “These aren’t required by law, but you should definitely have one,” confirms Ms. Cardoza. “These forms show each party the expenses they will have if they follow through with the transaction so there aren’t any surprises at the end.” These can include closing costs, percentages owed to agents on both sides, and other fees and financial obligations.

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Frequently Asked Questions

Q: How well do you know the areas and properties that are available?

A: Very well. We go to networking meetings every week and look at the current inventory as often as possible. We spend a lot of time watching the market and learning about the areas in which we’re buying and selling properties. We also present many workshops in which we teach clients and general consumers about the real estate industry.

Q: What does the process of buying or selling a property look like?

A: Every transaction begins with a consultation, during which we’ll explain the big picture of the process, give you handouts and information, and show you that we’re here to help you every step of the way. We won’t just present you with a contract and have you sign it—we’ll provide you with the information you need to make a decision that’s right for you.

Q: Will you use nontraditional methods to help me find a new home?

A: Yes. Reaching outside of the box and going a step further are parts of our business. If you work with us as a buyer, we’ll do whatever it takes to help you find the right home, from knocking on doors to talking with individuals who may be interested in selling homes that aren’t on the market yet. Also, we have a section of our website called ReHarmony that lists the hopes of buyers who have specific needs. Potential sellers can look there and alert us about homes that are currently or will soon be for sale.

Q: Will you work with the buyer and seller on the same transaction?

A: Yes, that’s called dual agency, and it happens a lot. If we list a property with a seller, we can talk to them about the potential of bringing in a current client as the buyer. If everyone is comfortable with it, both sides sign documents stating they understand the process. We’re still mandated to keep some information confidential, and we have to disclose any property flaws or problems.

Q: Do you show properties on weekends or after hours?

A: We show properties based on our clients’ schedules, so if you need to do it early on a Saturday or after work on a weekday, that’s what we’ll do. We’re here to serve our clients.

Q: How do I know if an agent is the right fit for me?

A: Our clients always come first, so we’ll take the time to get to know you and match you with an agent who has similar tastes and interests. Also, we understand that sometimes certain people don’t work well together, so we’re flexible. For us, the process isn’t a competition; it’s about providing our clients with the best possible service.

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SELECTED PHOTOS FROM MikkiMoves Real Estate, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Mikki Cardoza

Expert CONTRIBUTOR PROFILE
  • Mikki Cardoza is a 16-year veteran of the real estate industry and owner of MikkiMoves Real Estate, Inc., a Diamond Certified company. She can be reached at (707) 200-1355 or by email.

Mikki Cardoza: Working from the Heart

By James Florence, Diamond Certified Resource Reporter

SANTA ROSA — Before she was moving real estate, Mikki Cardoza was molding young minds in the classroom, a vocation she loved in spite of its exhausting nature. When she transitioned to a career in real estate, she encountered a new set of challenges, but more importantly, she found a fresh opportunity to work from the heart. “In 2000, I was working as a middle school teacher and also had four seventh- and eighth-graders at home,” she remembers. “I got to a point where I was completely exhausted, which prompted my decision to take a year-long sabbatical from teaching. During this time, my neighbor who owned a real estate brokerage suggested I give real estate a shot. It wasn’t long before I’d passed my realtor exam and was working locally. I was enjoying it so much that I started to consider staying in real estate rather than returning to teaching.”

In contemplating the transition from teacher to realtor, Mikki’s principle concern was whether she’d still be able to make a positive impact. “I told my best friend, who also happened to be a teacher, that I was worried about going from a rewarding profession like teaching to a career in sales,” she explains. “She responded that buying a home is one of the most difficult decisions people make in their entire lives, and it’s important to have a caring, honest, ethical person guide them through the process. Hearing that made me realize I could still do good and find fulfillment in this new field.”

After going into real estate full-time, things began to ramp up for Mikki, and it wasn’t long before she found herself in a familiar state: exhausted. “I found myself working pretty much nonstop, with barely any time to see my family,” she says. “I could feel a burnout coming, but I knew I didn’t want to give up my business. So, I sat down and wrote a dream business plan that addressed the issues I was currently facing. For example, I imagined how it would look if I could actually take time off without impacting my clients.” Soon after, Mikki found a chance to put her plan into action. “In February of 2012, I had the opportunity to purchase a commercial building, and a month later, MikkiMoves Real Estate was born.”

Today, Mikki says her favorite part of her job is making a difference in the lives of others. “I love working with my clients and helping them achieve their goals. Also, as a lead broker, I like helping the other agents on our team be successful. In everything we do, my hope is that we always work from the heart and keep our clients’ best interests in mind.”

A resident of Santa Rosa (where she lives with her husband, Art), Mikki spends her time outside of work engaged in a variety of hobbies and activities. “Art and I have two grandchildren, so my number one thing is spending time with them whenever I can,” she says. “I also enjoy traveling, going out to eat, talking walks in the park, reading, cooking and relaxing at the beach.”

When asked the first thing she’d do if she were to retire tomorrow, Mikki says she would have no trouble filling the extra time. “I would definitely like to travel more, as well as spend more time with my family. My husband is already retired, so when I’m headed to the office, he’s usually headed to the golf course. I’m looking forward to my chance to play!”

Ask Me Anything!

Q: Have you ever read a book more than once?
A: “Awaken the Giant Within” by Anthony Robbins.

Q: What’s your favorite local restaurant?
A: It’s a tie between Sea Thai Bistro and Willi’s Wine Bar, which are both in Santa Rosa.

Q: If you could travel anywhere in the world, where would you go?
A: Fiji, for the beaches.

Q: What were you most known for in high school?
A: The ability to get along with any kind of crowd. You might say I was socially ambidextrous.

Q: What’s your favorite movie?
A: “The Princess Bride.”

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Expert articles
  • Finding the Right Real Estate Agent

    SANTA ROSA — As the saying goes, when it comes to relationships, there are a lot of fish in the sea. If you think about it, this phrase can also apply to finding a real estate agent. There’s an ocean’s worth of agents to choose from, and when you make a hiring decision, you enter into a close, long-term relationship that typically has very high stakes. That’s why it’s important to be proactive about interviewing real estate agents and finding one that’s a good match for you.

    Like any good relationship, the relationship between you and your real estate agent should be a two-way street. That’s why one of the most essential traits to look for in an agent is a caring, dedicated personality. You want an agent who is excited about getting to know you and nurturing your relationship. The more familiar your agent is with you—your personality, likes and dislikes, long-term goals, and financial situation—the better equipped they’ll be to find a property that’s right for you.

    In addition to providing a better home search, a caring, dedicated real estate agent will put your needs first. They’ll answer the phone when you call, advocate for you throughout the escrow and closing processes, and never put their own profit ahead of your best interests. So, don’t just hire the first agent you come across—take your time and find the right agent for YOU!

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  • How to Buy and Sell a Property at the Same Time

    SANTA ROSA – Buying a home is a complicated endeavor, but when it comes to buying and selling simultaneously, you need to have a carefully planned strategy. In most cases, your best course of action is to place your property on the market first and locate a new property once you have a buyer in contract. If you’re concerned about timing, you can include a contingency in your sale contract that lets buyers know you won’t close escrow until you’ve found a suitable replacement property. In addition to letting you avoid moving twice, having your sale property in contract prior to making an offer on your purchase property will increase your negotiating power.

    When it comes to investment properties, buying and selling simultaneously can provide a major financial benefit. Since selling an investment property incurs substantial capital gains taxes, many investors take advantage of what’s called a 1031 exchange, which allows you to defer your taxes on the sale. While a 1031 exchange gives you a limited timeline in which to find a new property, it also allows you to roll over your entire gain to your new purchase, which makes it an excellent way to grow your investment portfolio.

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  • Real Estate Contingencies

    SANTA ROSA — In real estate, when a seller accepts an offer from a buyer, the two parties enter into a tentative contract, which gives the buyer a chance to more closely evaluate the property. One of the most important features of this contract is its contingencies, which protect the buyer from becoming locked into the contract against their will. Normally, a buyer will include a list of contingencies in their offer. If the offer is accepted, the buyer retains the right to cancel the contract without penalty if the contingencies aren’t met.

    There are several different kinds of contingencies, from common ones like inspection and loan contingencies to more specific ones like a deferral of final purchase until the buyer has sold their current residence. In the case of an inspection contingency, if the buyer doesn’t like what they see during inspections, they’re free to either cancel the contract or renegotiate with the seller.

    Overall, a contingency functions as an escape clause that gives the buyer a way out of a contract if things don’t pan out. For this reason, prior to making an offer on a property, confer with your realtor to make sure you’re covered by the right contingencies.

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  • Avoid Tax Surprises When Selling an Investment Property

    SANTA ROSA — Before selling an investment property, make sure you educate yourself about the potential tax implications. Selling an investment property is different than selling a primary residence because the sale is subject to capital gains taxes, or taxes levied on the overall profit you make on the sale of a capital asset. In these situations, sellers may choose to set up a 1031 exchange, which allows them to defer the capital gains as long as they use the proceeds to purchase another property within a set time period.

    If you plan on cashing out from the sale of your investment property, be aware that the proceeds will be subject to a 3.33 percent withholding fee at the close of escrow and you will face capital gains taxes. How much you end up paying will depend on your income, what improvements you’ve made to the property, how long you’ve owned it and other factors. Meeting with a financial advisor before you list your investment property is essential for understanding and anticipating your obligations.

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Expert video tip
  • Video: The Value of a Dedicated Real Estate Agent

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: When hiring a real estate agent, one trait you should look for is a dedicated disposition. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Mikki Cardoza of MikkiMoves Real Estate to learn more.

    Diamond Certified Expert Contributor, Mikki Cardoza: Hey, everybody, did you know that it’s super-important to find the right realtor for you? There are a lot of choices out there, but do find somebody, interview. It’s okay to interview for your real estate agent. Interview for somebody that you get along with, that you can trust. That person will get to know your likes, your dislikes. They’ll know your financial situation. You won’t have to keep retelling your story. And that dedicated realtor can also open any door for you for listings. They can really help you find what you want or go above and beyond what’s on Multiple Listing, as well.

    Your dedicated agent will be able to find you what works for you, and the more you work with that one person, the more they’ll know your likes and dislikes and be able to fine-tune your search and really advocate for you during the escrow process and closing process. Take the time, interview, make sure you’re finding the right person for you, who loves what they do, knows what they’re doing, and can really assist you through the whole process.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: Additional Advantage of a Real Estate Agent

    Complete Video Transcription:

    SANTA ROSA — Sarah Rutan: A real estate agent can help you buy or sell a home, but that’s not the only advantage they can provide. To learn more, we’re with Sarah Furmankiewicz of MikkiMoves Real Estate, speaking on behalf of Diamond Certified Expert Contributor Mikki Cardoza.

    Sarah Furmankiewicz: A realtor is more than someone who just opens the door for you. We can connect you with people to help you get through the buying process. So, through our time in real estate, we have gotten to know contractors, escrow officers, lenders, painters, anybody you’re going to need to know to help you close a deal comfortably, and after you close a deal, who do you need to know to maintain your home. Know who you’re working with, enjoy who you’re working with, and let your realtor help you with all the connections you need.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: Utilizing Your Purchasing Power in Real Estate

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: When preparing to buy a home, it’s important to get an understanding of your purchasing power and how to utilize it. To learn more, we’re with Erika Frey of MikkiMoves Real Estate, speaking on behalf of Diamond Certified Expert Contributor Mikki Cardoza.

    Erika Frey: What is your purchasing power, and why is it important? Your purchasing power is the preapproval amount from the lender, so make sure you know what you can afford to shop and the right price range. You might be surprised by how much you qualify for. Be in a ready and confident position when you find your dream home. The right realtor will help you in this process.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: How to Buy and Sell Real Estate Simultaneously

    Complete Video Transcription:

    SANTA ROSA – Host, Sarah Rutan: Individually, selling and purchasing a home are complex tasks, which is why doing both simultaneously requires an especially skillful strategy. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Mikki Cardoza of Mikki Moves Real Estate to learn more.

    Diamond Certified Expert Contributor, Mikki Cardoza: How to buy and sell a property at the same time: Best course of action would be to place your sale property on the market first, have a buyer in contract with you, and then go find your new purchase property. Some people are worried that they won’t find a property in time. So, you can put a contingency in your sale property to say to your buyer, “I won’t close escrow until I have found a suitable replacement property.” That can help make it so you don’t have to move twice. You will have more bargaining power if you have your sale property in contract prior to making an offer on your purchase property.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: Understanding 1031 Exchanges

    Complete Video Transcription:

    SANTA ROSA – Host, Sarah Rutan: If you’re looking for a way to minimize the tax burden of a new home purchase, you might want to consider a 1031 exchange. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Mikki Cardoza of Mikki Moves Real Estate to learn how it works.

    Diamond Certified Expert Contributor, Mikki Cardoza: 1031 tax-deferred exchanges: These are great when thinking about investing in property. So, as you sell an investment property, you’ll want to be very wary of capital gains’ taxes upon the sale. There is a way to actually defer that capital gains’ tax by using what’s called a 1031 tax-deferred exchange, wherein you sell one property, and then within certain very strict timelines, you identify and purchase a new property. You can actually roll over your entire gain to your new purchase, and leverage up and out, and actually make your portfolio grow. It’s an excellent way to make your portfolio grow. For more information, see your realtor.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: Selling an Investment Property

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: If you’re thinking about selling an investment property, make sure you’re aware of all the tax-related implications. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Mikki Cardoza of MikkiMoves Real Estate to learn more.

    Diamond Certified Expert Contributor, Mikki Cardoza: So, as you’re thinking about selling an investment property, it’s really, really important to consider the tax implications of selling that investment property. It is different than when you are selling your residence, and there are capital gains consequences that often take our sellers by surprise. There are some ways to avoid those capital gains taxes. One, is to do what’s called a 1031 tax deferred exchange, where you will sell one property, and then within a short period of time, identify another property to purchase, and you roll over all of your gain, and all your proceeds to that next property, and then you don’t have to pay capital gains at that time. It is deferred.

    If you just want to cash out, as they say, and just sell the investment property and be done with it, there are some things to be aware of. In the state of California, there is a 3 1/3% withholding fee, that escrow will take out of your proceeds at close of escrow. And then you are subject to capital gains tax depending on your tax rate, and your situation.  So, it’s very advisable to speak to your tax advisor, or your financial advisor, prior to listing and selling an investment property. And, then if you still want to sell it, just be aware that there will be things like depreciation recapture and other gains taxes that you might be liable for on that sale. We don’t like surprises at the end of a transaction, so we want you ready for those fees up front, and that you know what to expect.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: Understanding Real Estate Contingencies

    Complete Video Transcription:

    SANTA ROSA —

    Host, Sarah Rutan: Before entering into a preliminary home purchase agreement, you’ll need to have an understanding of the contingencies involved. Today, we’re in Santa Rosa with Diamond Certified Expert Contributor Mikki Cardoza of Mikki Moves Real Estate to learn more.

    Diamond Certified Expert Contributor, Mikki Cardoza: Contingencies in a contract are very, very important. They’re kind of like escape clauses. So, when a buyer is making an offer on a property, normally they will write in contingencies into their offer. There are contingencies such as inspection contingencies, loan contingencies, appraisal contingencies. Or it could be a different contingency, like if they got a job, or sold another house. So, it doesn’t really matter what that contingency is, but just to know that it’s an escape clause for you, the buyer, to actually cancel the contract without penalties, if you couldn’t meet that contingency.

    For inspection contingencies, if you don’t like what you see during your inspections, it gives you a way to cancel your contract or renegotiate with the seller. And you don’t have to buy something that you don’t like. It gives you a moment to really evaluate the property. The seller cannot sell it to anyone else during this process. But if you don’t like the property, you can cancel, and actually get your good faith deposits back. It’s a good way to get out of the contract, if you need.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Diamond Certified RATINGS ON MikkiMoves Real Estate, Inc.
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CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 175 VERIFIED CUSTOMERS i
MikkiMoves Real Estate, Inc. : Average 9.2 out of 10 based on 175 unique customer surveys of customer satisfaction.

Nicole N.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

1 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

Above and beyond continually

I love that they get back to me in a timely manner. Above and beyond helpful, and if I had any questions they answered questions in detail.

Brandon C.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

2 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

The Realtor, Michelle, I cannot recommend her enough. She went above and beyond, communication was consistent, her advice was sound, I work in customer service myself and she provided excellent customer service, best customer service ever.

They had a robust amount of houses and the level of communication was great.

Emely W.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

3 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say it's real nice to have a team to support one another. You had other people doing open houses. Kim, my Realtor was excellent.

The house sold.

Wendy M.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

4 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were excellent.

The fact that I felt taken care of regarding all of my concerns, I haven't done this in 20 years, and with her knowledge, I felt she covered me.

Cael C.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

5 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

I really like that they are a local company rather than a big chain real estate company. I appreciated working with Kimberly who moved here from out of the area. She was able to guide me in what to expect and gave me helpful tips on what areas were closer to things I would need to be closer to.

She was really helpful working within our budget and worked really hard to find places in our budget. She also showed us places outside of our budget to show where the costs were coming from, and as first time home buyers, that was really helpful.

Susan K.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

6 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were always available to show us properties. They worked as a team, so we were able to see more things in a timely manner. The process was pretty smooth. We bought and sold property through them.

It was a very smooth process and I appreciated that. There weren't any snags and it progressed like we wanted it to.

Alan C.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

7 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were outstanding.

I worked with Sherry who took a lot of her time to do research. The guy she works with really wasn't doing much, so she did both the buyers and sellers part to get the job done.

Lori B.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

8 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

Extra enthusiasm, responsive, and they were helpful in getting me other things that I needed like contacts with inspectors, mortgage lenders, as well as escrow and title companies. Anything that I needed to help fulfill the entirety of buying a home.

Responsiveness and personal touch, always making sure I was getting what I needed, and they were always available.

Jason P.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

9 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

Pleasure to work with, eager to help you out, and they do whatever it takes.

Anything that I needed, they were willing to help with.

Carrie S.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

10 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is a good company.

Nothing in particular

Taylar C.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

11 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very flexible with scheduling and her time, one time when our Realtor couldn't make it to a showing, one of her colleagues met us there. That was really great.

My Realtor was personable, very responsive, very helpful, realistic, nice, genuine and straightforward.

Tom J.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

12 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

The Realtor knew all of the local people. He knew the best inspectors and the best contractors. He had a great selling plan.

Integrity

Shannon B.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

13 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great. They are helpful and explain the process to you. They were with me the whole way.

The great customer service

Elijah R.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

14 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were always there when I called. They answered my calls, and when I had questions, they always had the answer. I was really satisfied.

Promptness and politeness

Shawn H.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

15 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

Go there first.

Every Realtor there has a different personality that can suit everyone. Kimberly empathetically understood our concerns.

Gary S.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

16 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

She does a good job.

She does a good job. She minds her business and knows what she's doing.

Barbara T.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

17 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've only used one agent, Josh Cook. He is just terrific.

They are always responsive, informative, and helpful.

Rebecca R.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

18 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that the one person I worked with was absolutely fabulous, and the other girl that helped out was amazing too.

I personally knew two of the girls prior, and because of the personal connection, I felt they understood more as opposed to going to someone I didn't know. It worked out very nicely. They actually listened to what I wanted so I trusted them. The house sold quickly and for more money than I asked for.

Eileen V.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

19 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

She was totally pleasant to work with and very conscientious when going over everything.

That I found a house

Dale P.

VERIFIED MikkiMoves Real Estate, Inc. CUSTOMER

20 of 175

Quality 10
10 10
Loyalty Yes
CRITIQUE

She is reliable, on time, and trustworthy. We were very satisfied.

Her knowledge, she was courteous and friendly.

Read All 175 Survey Responses at Ratings View