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HPS Palo Alto, Inc.

Handyman - Home Repairs & Home Maintenance Program
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San Francisco  San Mateo  Santa Clara Counties
Diamond Certified Company Report
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HPS Palo Alto, Inc.
197 SURVEYS
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  • Rating
15 CONSECUTIVE YEARS
SINCE FEBRUARY 2011
CERT 1721

Diamond Certified Ratings Dashboard

197
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE July 2025

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HPS Palo Alto, Inc.

Rated Highest in Quality and Helpful Expertise for 15 Consecutive Years.

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Quick Summary

  • Diamond Certified since 2011
  • Provides home repair, maintenance and preservation services for clients in San Mateo and Santa Clara Counties
  • Certified Rain Technologies Installer
  • Available 24/7 for emergencies

Top News Updated

COMPANY MILESTONES

HPS Palo Alto, Inc. is celebrating its 30th anniversary in 2025.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “I originally found them because I had an issue with mice. They’re trustworthy and I like their responsiveness. The provide a great roadmap for the care and enhancement of your home.”

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From a recent Diamond Certified Survey Response: “I’ve had several emergencies and they’ve always responded quickly. The people are first-class—they’re very professional and they make recommendations about what I need.”

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Blogs & Articles

HPS Palo Alto, Inc. recently published a blog on its website titled, “Enhancing Home Energy Efficiency With the Right HVAC Choices.”

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HPS Palo Alto, Inc.
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Diamond Certified Researched Capabilities on HPS Palo Alto, Inc.

Service Area

serving area
Mid-Peninsula
Serving Noncoastal Cities in San Mateo and Santa Clara Counties, From San Francisco to Los Gatos

Main Services

Handyman - Home Repairs
  • Appliance Repair
  • Exterior Home Repair
  • Exterior Painting
  • Finish Carpentry
  • Home Glass Repair
  • Home Improvements
  • Home Repairs
  • Home Window Repair
  • Interior Painting
  • Property Maintenance
  • Vinyl Siding Repair
Home Maintenance Program
  • Appliance Repair
  • Exterior Painting
  • Finish Carpentry
  • Garage Door Repairs
  • Home Electrical Repair
  • Home Glass Repair
  • Home Improvements
  • Home Maintenance
  • Home Repairs
  • Home Window Repair
  • Interior Painting
  • Vinyl Siding Repair

Additional Services

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Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Contact
HPS Palo Alto, Inc.

Capabilities Table

Company Name
HPS Palo Alto, Inc.
Managers
Steve Spratt, President/Founder,
Bobby Evans, CEO,
Angela Lee, Director of Finance,
Jesus Larios, Field Operations Director,
Greg Sako, Special Projects Director,
Alexandra Spratt, Director of Subscriber Acquisition,
Adam Larios, Stewardship Director
Years in Industry
41 (Mr. Spratt)
# of Employees
37
License
782552
Memberships
Los Altos Chamber of Commerce, U.S. Green Building Council (USGBC)
Founded
1995
Payment Accepted
mastercard,
visa

Key Factors

Select Photos From HPS Palo Alto, Inc.

1 of 18Multi-level atrium with curved balconies, intricate metal railings, and skylights above, providing natural light.
The elegant curves and intricate railings of a multi-level atrium reflect HPS Palo Alto, Inc.’s commitment to quality outcomes in architectural design. Recognized for expertise and quality, the company consistently transforms spaces into harmonious environments. Copyright ©2025 Diamond Certified Resource.
Picture of The elegant curves and intricate railings of a multi-level atrium reflect HPS Palo Alto, Inc.’s commitment to quality outcomes in architectural design. Recognized for expertise and quality, the company consistently transforms spaces into harmonious environments. Copyright ©2025 Diamond Certified Resource. - HPS Palo Alto, Inc.
Picture of  A modern two-story building with sleek metal siding wraps around a large tree, showcasing HPS Palo Alto, Inc.'s commitment to harmonious design and quality outcomes. Recognized for expertise and quality, the company ensures structures are both innovative and environmentally integrated. Copyright ©2025 Diamond Certified Resource.

 - HPS Palo Alto, Inc.
Picture of A serene view of a stately home, its intricate architecture complemented by lush greenery. HPS Palo Alto, Inc. brings its recognized expertise and quality to every project, ensuring the highest standards. Copyright ©2025 Diamond Certified Resource. - HPS Palo Alto, Inc.
Picture of Overflowing with vibrant blooms, the hanging planters on this multi-story terrace create a colorful tapestry against the structured framework. HPS Palo Alto, Inc., recognized for expertise and quality, enhances environments with their attention to detail. Copyright ©2025 Diamond Certified Resource. - HPS Palo Alto, Inc.
Picture of  A sunlit courtyard garden, framed by olive trees and lush greenery, hints at the elegance of this home. HPS Palo Alto, Inc.'s commitment to quality outcomes is reflected in maintaining such serene beauty. Copyright ©2025 Diamond Certified Resource.

 - HPS Palo Alto, Inc.
Picture of A pristine façade of a contemporary home, surrounded by vibrant landscaping, reflects HPS Palo Alto, Inc.'s commitment to quality outcomes. This serene setting underscores the company’s high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource. - HPS Palo Alto, Inc.

Diamond Certified Expert Contributor Advice & Tips

Steve Spratt is president of HPS Palo Alto, Inc., a Diamond Certified company since 2011. He can be reached at (888) 844-0007.

Steve Spratt is president of HPS Palo Alto, Inc., a Diamond Certified company since 2011. He can be reached at (888) 844-0007.

Steve Spratt: A Passion for Preservation

By James Florence, Diamond Certified Program Reporter

LOS ALTOS — As owner of HPS Palo Alto, Inc., Steve Spratt has made a livelihood of maintaining Bay Area residences. However, when it comes to putting a label on his company’s service, he’s quick to distinguish it from the contiguous field of property management. “Our name stands for Home Preservation Services, and we like to think we provide a ‘stewardship service,’” he explains. “Unlike property managers, who tend to wait until t...

Read Full Article - Steve Spratt: A Passion for Preservation

HPS Palo Alto, Inc. Website and External Feeds

Website

Home Preservation Manual

Social Media Links

FAQs
By HPS Palo Alto, Inc.

HPS Palo Alto, Inc. Ratings and Survey Responses

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HPS Palo Alto, Inc.
197 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
15 CONSECUTIVE YEARS
SINCE FEBRUARY 2011
CERT 1721

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 197 Verified Customers