Diamond Certified Company Report

Good Green Moving

Diamond Certified Company Report

Good Green Moving

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 102 VERIFIED CUSTOMERS i

Rebecca B.

VERIFIED Good Green Moving CUSTOMER

1 of 102

Quality 10
10 10
Loyalty Yes
CRITIQUE

They showed up on time and they were fine. They got the job done.

They were very nice.

Eric H.

VERIFIED Good Green Moving CUSTOMER

2 of 102

Quality 9
9 10
Loyalty Yes
CRITIQUE

They were very thorough.

I enjoyed the owner being hands-on.

Cindy L.

VERIFIED Good Green Moving CUSTOMER

3 of 102

Quality 9
9 10
Loyalty Yes
CRITIQUE

That they are good at moving

They safely moved everything.

Read All 102 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Anna Maria and Jonathan Cook, Owners

Good Green Moving provides a complete range of residential and commercial moving services for clients throughout the Bay Area and beyond. The company has the in-house capabilities to handle every phase of its clients’ moving projects (including packing, unpacking and nationwide relocation services), as well as storage.

President and CEO Jonathan Cook attributes much of Good Green Moving’s success to its customer-oriented approach to the moving process. “Moving isn’t enjoyable, so if we can make our customers’ lives a little bit easier and take care of them during their times of need, while being affordable and sustainable, that is a success,” he says. “We truly believe we are being more than movers—we are being caregivers for our clients and our planet.”

Good Green Moving implements a variety of environmentally-friendly business practices in an effort to minimize its carbon footprint, including using reusable and 100% post-consumer plastic bins that were made in the United States, proprietary supplies, and its own software. “We’re on a mission to reduce our consumption of natural resources while giving back to our local and global communities,” affirms Mr. Cook. “We believe everyone should be able to afford sustainable moving solutions that benefit future generations.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Good Green Moving

COMPANY CONTACT
Service AREA

Bay Area

SERVICES PERFORMED

Local & Long-Distance Moving
Packing & Unpacking
Storage

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Good Green Moving

Good Green Moving’s staff is dedicated to providing unparalleled moving experiences.

Company Profile

Good Green Moving provides a complete range of residential and commercial moving services for clients throughout the Bay Area and beyond. The company has the in-house capabilities to handle every phase of its clients’ moving projects (including packing, unpacking and nationwide relocation services), as well as storage.

President and CEO Jonathan Cook attributes much of Good Green Moving’s success to its customer-oriented approach to the moving process. “Moving isn’t enjoyable, so if we can make our customers’ lives a little bit easier and take care of them during their times of need, while being affordable and sustainable, that is a success,” he says. “We truly believe we are being more than movers—we are being caregivers for our clients and our planet.”

Good Green Moving implements a variety of environmentally-friendly business practices in an effort to minimize its carbon footprint, including using reusable and 100% post-consumer plastic bins that were made in the United States, proprietary supplies, and its own software. “We’re on a mission to reduce our consumption of natural resources while giving back to our local and global communities,” affirms Mr. Cook. “We believe everyone should be able to afford sustainable moving solutions that benefit future generations.”

Read moreRead Less
Company Philosophy

“From the moment we first talk to a client until they’re happily settled in their new home, we strive to provide an unparalleled, efficient moving experience that alleviates their stress and brings them peace of mind, while being sustainable and helping move the world to a better future.”

Read moreRead Less
Comparative Summary

Moving companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Good Green Moving sets itself apart by continually staying on the cutting edge of its industry. “I believe we’re more than just a moving company,” says President and CEO Jonathan Cook. “Through our innovative, sustainable practices, we aim to be leaders in our industry and help move the world toward a better future.”

Good Green Moving has been providing residential and commercial moving services for clients throughout the Bay Area and beyond since 2012. The company has the training and equipment to handle every phase of its customers’ moving projects (including packing and unpacking), and it also offers storage services at its secure facility.

Unlike less experienced moving companies that are unconcerned about the environmental impact of their work, Good Green Moving is driven by a passion for ecological sustainability. “Our mission is to minimize our carbon footprint and consumption of natural resources so we can give back to our local and global communities,” explains Mr. Cook. “For example, we were the first moving company in the Bay Area to run our trucks on biodiesel fuel. We also utilize reusable packing materials and we’re involved in local habitat restoration projects.”

Another distinguishing attribute of Good Green Moving is its dedication to quality control in every aspect of its operations. “We address quality control on several levels,” affirms Mr. Cook. “We hold quarterly training sessions for our employees to reemphasize proper job protocol, and we follow up with our customers after their moves to make sure they had great experiences and address any issues they may have had.”

Read moreRead Less
Industry Info

When it comes to ensuring a successful move, preparation is absolutely crucial.

Any time you waste during a moving project translates to wasted money, so the more you’re able to prepare beforehand, the easier your move will be. Consider the following preparation tips:

Go easy on the cushion wrap. When packing boxes, you can speed up the process by using newspaper instead of cushion wrap or packing peanuts. Some people feel safer when they cushion wrap everything, but it should be reserved for fragile items only. Not only is newspaper easier to work with than cushion wrap, it’s also less expensive and takes up less space in a box.

Use better boxes. It’s important to use strong boxes with plenty of tape to ensure they don’t collapse in transit. However, an even better alternative to cardboard boxes are stackable plastic storage bins. Not only do they conveniently stack upon each other, they’re also low-maintenance (no tape needed), sturdy and reusable.

Prepare fragile items. Remove light bulbs from lamps so they don’t shatter from the vibration of the moving truck. Also, smaller lamps and lamp shades tend to be very fragile, so box them up instead of keeping them out with standing lamps. Tightly wrap framed pictures in blankets and ask if your mover has a special rack in the truck for transporting them.

Consider the location. If you live in an urban setting, you might need to reserve a loading dock (particularly if it’s a high-rise building) or procure a street parking permit for the day. Remember, these details are your responsibility, not the moving company’s. To obtain a parking permit, you can either go to your local police station or visit the city’s website. Parking permits may not be cheap, but they’re less expensive than a parking ticket or rescheduling your entire move. Other factors that might come into play in an urban area are road closures for maintenance or street fairs, so do some preliminary research to make sure nothing is going to cause a delay on the day of your move.

Read moreRead Less
Frequently Asked Questions

Q: What makes your company sustainable?
A: Sustainability is our passion, so we utilize reusable packaging materials, run our trucks on biodiesel fuel and source our supplies locally whenever possible. We’re also involved in local habitat restoration projects. Currently, we’re helping rebuild a habitat for the endangered coho salmon at Samuel P. Taylor State Park.

Q: Do you offer long-distance moving?
A: Yes. We have a USDOT license, which enables us to move nationwide. We also have locations in Austin, Texas and Boulder, Colorado, as well as a nationwide network of high-level employees.

Q: Do you work on weekends?
A: Yes. Our office hours may be Monday through Friday, but we frequently handle moving projects on weekends.

Q: How much do your storage bins cost?
A: We charge $100 for as many bins as you need for a two-week rental. That includes drop-off, pickup and cleaning of your bins.

Read moreRead Less

SELECTED PHOTOS FROM Good Green Moving

Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Peter Freeman

Expert CONTRIBUTOR PROFILE
  • Peter Freeman is COO of Good Green Moving, a Diamond Certified company. He can be reached at (415) 649-6433 or by email.

Peter Freeman: Moving it Forward

By James Florence, Diamond Certified Resource Reporter

PETALUMA — Peter Freeman has always been interested in business and innovation, so when he got the chance to work for a cutting-edge enterprise, he was all in. “I joined Good Green Moving when I was still in college,” he says. “I was majoring in economics and applied mathematics, with the hopes of starting my own business when I finished. I got connected with Jonathan Cook, the company owner, through my mom, who is a real estate agent. His company was doing a lot of innovative things with data and software to improve efficiency and environmental sustainability in the moving industry. Originally, he was going to help me start my business by using Good Green’s branding and software, but after getting to know me and my skillset, he ended up bringing me on to help him grow and scale his company. Today, I run our data analytics and handle our customer experience.”

As COO of Good Green Moving, Peter says his favorite part of his job is helping customers. “Often, when someone calls us, they’re the most stressed they’ve ever been, so it’s very rewarding to ease their anxiety and bring them peace of mind. Later, when they’re finally moved into their new home and happy with how everything went, it’s a really nice feeling.”

A resident of Kentfield, Peter spends his time outside of work on a variety of active pastimes. “I love cooking,” he details. “On the weekends, I like to have people over and cook for everyone. I also enjoy playing basketball, stock trading and fishing, although I don’t have much luck with the latter.”

In regard to a professional philosophy, Peter gives a two-tiered response. “The two main things that motivate me are environmental sustainability and the customer experience. A major part of Good Green’s philosophy is bringing sustainable practices to an industry that’s plagued by waste. By using reusable plastic bins, we’ve kept thousands of boxes out of landfills, and that’s just one of many things we’re doing to promote sustainability. Regarding the customer experience, I see a lot of moving companies that care too much about profits and not enough about people. So, it’s very important to me that our customers have the best possible experience when they move with us.”

When asked what he’d do if he were to retire tomorrow, Peter says he’d cook up a new livelihood. “I’ve always dreamed of going to culinary school. One day, when I actually do retire, it would be fun to do that and open a restaurant.”

Ask Me Anything!

Q: What’s your favorite sports team?

A: The Golden State Warriors.

Q: What’s your favorite snack?

A: A toasted bagel with cream cheese.

Q: What was your first job?

A: I worked as a waiter at the Cheesecake Factory.

Q: Do you collect anything?

A: I collect kitchen knives. It’s amazing how many different types there are—I have about 20 and they each serve a specific purpose.

Q: What’s your favorite animal?

A: The tiger. I think they’re the embodiment of beauty, grace and power.

Read moreRead less
Expert articles
  • Drawbacks of Moving Long Distance With a Van Line

    PETALUMA — Any move can be difficult, but when it comes to scale and complexity, long-distance moving is in a league of its own. Transporting your household goods from California to another state is a massive endeavor that comes with far more risk and uncertainty than an in-town move. One way to get added assurance when moving long distance is to hire a trusted company in your local area. A lot of people choose to move with a large van line due to the decreased cost involved. However, while it’s certainly cheaper, moving long distance with a van line has a lot of potential drawbacks. Consider the following:

    • Large van lines often contract their jobs to other movers, which diminishes reliability and accountability. Your shipment is handled by different people at each step, and there’s no guarantee that all of them are properly licensed.

    • When moving with a van line, your shipment will likely get lumped in with those of others who are also moving long distance. This increases the chances of your items being lost or mixed up with other people’s shipments. Even worse, instead of being delivered to your new home, your shipment could get accidentally delivered to another state.

    • When moving with a van line, your timeline is never fully secured. Instead of a hard delivery date, you’ll get a range of dates, and as your shipment changes hands between different contractors, this date range becomes more and more uncertain.

    In contrast, when you move with a trusted mover in your local area, you and your shipment will be the primary focus, which means you’ll receive better service, closer attention and more accountability. So, instead of going with the cheapest option, consider investing in some added reliability and peace of mind for your long-distance move.

    Read moreRead less
Expert video tip
  • Video: Long Distance Moving

    Complete Video Transcription:

    PETALUMA — Peter Freeman: One of the hardest things in moving is moving long distance. Getting your goods from California to New York has never been easy, but just remember, if you do want to make the trip long distance, always go with a local company you trust. When you go with a large van line, they often lump your load with other people who are also moving long distance. This can lead to lost goods, damaged goods or worse instead of your stuff showing up in New York, someone in Wyoming just got a brand new, beautiful couch. So while it might be more expensive, I would always recommend going with a local company you trust when going long distance. It’s worth the peace of mind. Thank you.

    Read moreRead less
Good Green Moving WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Good Green Moving
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 102 VERIFIED CUSTOMERS i

Rebecca B.

VERIFIED Good Green Moving CUSTOMER

1 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They showed up on time and they were fine. They got the job done.

They were very nice.

Michelle C.

VERIFIED Good Green Moving CUSTOMER

2 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

Super friendly, very accommodating, and they were great.

The great personal service

Holly B.

VERIFIED Good Green Moving CUSTOMER

3 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

I would say that they were really professional, hard working, did everything possible not to damage our furniture, and overall did great.

They used protective wrapping on wood and scratchable items.

Ed H.

VERIFIED Good Green Moving CUSTOMER

4 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They are efficient and very polite. They listen and they really help you move. They offer services like storage services and temporary housing.

They have a really polite crew and the estimating process and the guy who came over were respectful and everything worked out well and they took good care of my stuff.

Jay M.

VERIFIED Good Green Moving CUSTOMER

5 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

I like the fact that they reused all of the packing materials and it wasn't cardboard and paper and threw it out. I like how they brought employees up the ranks and they would be able to start their own business.

They were reasonably priced and they communicated about when they would be there and they were on time. They put cardboard on the walls to make sure that nothing would get damaged or scratched and they were careful and professional in the move.

Christine S.

VERIFIED Good Green Moving CUSTOMER

6 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

That they should use them

I got them on really short notice and the price was good. They brought some really professional guys over and they went above and beyond and it was a really good experience.

Sarah N.

VERIFIED Good Green Moving CUSTOMER

7 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional, fast and clean.

I really liked that they provided some containers.

Patti D.

VERIFIED Good Green Moving CUSTOMER

8 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

Friendly and efficient

Friendly and efficient

Tim B.

VERIFIED Good Green Moving CUSTOMER

9 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and they came back after the fact to reassemble a furniture piece that was assembled incorrectly. I would definitely recommend them.

They were professional and fairly priced.

Jasper M.

VERIFIED Good Green Moving CUSTOMER

10 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

Family owned, professional, reasonable, and good communication

I like their business model and that they are a family-owned business. I also like that you can talk on the phone with the owner if there are any issues and I have liked all the guys that came to my home.

Sam R.

VERIFIED Good Green Moving CUSTOMER

11 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They were fast and efficient.

Efficiency

Beth T.

VERIFIED Good Green Moving CUSTOMER

12 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

Very strong customer service

The supervisor took our most valuable piece of furniture in his own truck and made sure it got to the next location safely.

Matthew F.

VERIFIED Good Green Moving CUSTOMER

13 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They're very good.

Nothing comes to mind.

Birgetta L.

VERIFIED Good Green Moving CUSTOMER

14 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

I think they are really terrific. They pack well, and they are very careful with your belongings. I had a huge piece of furniture I thought I would not be able to get out, but they did it.

They did a very good job moving everything. The young guys were careful and explained everything that they were going to do.

Brenda D.

VERIFIED Good Green Moving CUSTOMER

15 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They got the move done quickly and didn't break anything.

Ben S.

VERIFIED Good Green Moving CUSTOMER

16 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They are very reliable and I think they provide good and friendly service.

They seem to be pretty on top of it and reliable. They did a great job and they were very careful with our furnishings.

Audrey F.

VERIFIED Good Green Moving CUSTOMER

17 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They were very helpful and the guys were nice and polite. They broke one lamp but they immediately paid for it.

The people, they were nice and helpful.

Tod B.

VERIFIED Good Green Moving CUSTOMER

18 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

They took care of everything as they said they would and it was a decent price for it.

The people and the care they took with our stuff

Lori S.

VERIFIED Good Green Moving CUSTOMER

19 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

That they were super personable and super careful with our furniture, they were just a pleasure to work with.

They were quick, efficient and on time.

Frank L.

VERIFIED Good Green Moving CUSTOMER

20 of 102

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell others that they are worth the cost. They were very helpful and took a huge load off of the whole moving process.

They moved everything successfully.

Read All 102 Survey Responses at Ratings View

Contact Info